Gardenfurniture4u Reviews 

233
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Fabulous customer service from Charlie who called me back on a Sunday to discuss my query which I had messaged the previous evening, provide product advice and help me to finalise the order. Was delig... See more

Rated 5 out of 5 stars

Couldn't fault the product, price or service. We ordered outdoor garden furniture (after returning a set from another supplier that was poor quality). We were lucky to secure some limited stock. Charl... See more

Rated 5 out of 5 stars

outstanding customer service from Charlie he is very professional wish their is many of him around friendly, quick. I did call other companies before i called and have been informed that the items i... See more

Rated 5 out of 5 stars

We waited quite a while for our rattan garden furniture to arrive and were expecting for the price to have risen due to the increased shipping costs. GF4U honoured the original price quoted and also d... See more

Company details

  1. Furniture Store

Information provided by various external sources

GardenFurniture4u supply a huge range of garden furniture including Wooden Garden Furniture, Metal Garden Furniture, Rattan Garden Furniture and Bistro Sets, benches, sun loungers, hammocks, patio heaters and barbecues. GardenFurniture4u pride ourselves on our dedication and commitment to supply quality garden furniture at superb prices and to your total satisfaction. We are one of the leading suppliers of garden furniture within the UK. Quality garden furniture and patio furniture from GardenFurniture4U in the UK. Luxury teak garden furniture and hardwood outdoor garden furniture - shop online for fast delivery in the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

233 reviews

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4.9

All reviews

(233)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Alexander Rose bench seat.

Alexander Rose bench seat.
Purchased the above online, this company came out the lowest on price. My previous garden supplier wanted considerably more money for the same product.
This company neither disappointed me with price or service and I will use them again.

I had to telephone to arrange with Charlie a delivery date and the goods arrived as arranged. If you need to telephone the company you are not kept on hold for any length of time.
The bench is excellent quality and easy to assemble.
Mrs M.H. Yorkshire

June 3, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Had to cancel this order before it arrived. Refund was given immediately without questions. Will definitely be buying from this company again.

May 27, 2017
Unprompted review
Rated 5 out of 5 stars

Was really let down by …

Was really let down by internetgardner.co.uk with misleading delivery dates and no correspondence. Left us with very short time span for getting garden furniture needed for a party. Found Gardenfurniture4u on line and phoned and spoke to Charlie who was really helpful and able to tell me what was in stock and could be delivered to me in time (within 4 days of order). Even when the separate delivery company mucked things up and said we would not receive the furniture until the next week (too late for party) Charlie got onto them and we actually received the furniture that same day! Great customer service.

May 19, 2017
Unprompted review
Rated 2 out of 5 stars

Hoping that this posting will prompt …

Hoping that this posting will prompt them into action. Placed an order for garden chairs and money debited from my account on 18th April. Its now 16th May and no sign of anything. Have emailed twice to follow up and had no response.
Also notice that Facebook account is no longer active and Twitter not active since 2013. Is this a real company? I am beginning to doubt it.

May 16, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

As our order was originally on-line, there was a small delay in delivery from the manufacturer, when contacted by telephone their assistant (Allan) was extremely helpful in resolving the matter to our complete satisfaction. Excellent customer service!!
Many thanks.
Sue MacLean

May 16, 2017
Unprompted review
Rated 5 out of 5 stars

Why go anywhere else!

Brilliant service and prices. Prices that smash the internet from a local shop, what more can you ask for. It's great being able to go into a local shop and get one to one advice on products. Much better than larger DIY stores and the fact the goods are in stock for immediate collection is just perfect.

May 11, 2017
Unprompted review
Rated 5 out of 5 stars

Five stars

I would highly recommend Gardenfurniture4u, the staff and service was exceptional! We visited the showroom in Larbert where we were greeted by Charlie who helped us with sizes and information on the wide variety of garden furniture available.
The ordering processes was very straight forward. Our items arrived swiftly and in perfect condition! Gordon & Tony who delivered my furniture even lifted it onto a first floor balcony. They are a credit to the company. I will be recommending this company to everyone. Thank you Rachael

May 8, 2017
Unprompted review
Rated 5 out of 5 stars

We travelled from North East Scotland …

We travelled from North East Scotland to this company in search of quality conservatory furniture at the best price. Our satnav didn't pick up clear directions but we called and they stayed with us on the phone giving us directions till we found them. From there on in nothing was too much trouble. I'm not known for making decisions quickly and the patience and help received made the whole experience a pleasure. They delivered our furniture to us at no extra charge and the lads who brought it up were an asset to the company in every way. A real gem of a find in every aspect and customer care which is hardly found nowadays. Thank you so much. Maureen and Jim

April 13, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent company to do business with.

I have never dealt with a company who have been so helpful. I ordered some furniture but did not want immediate delivery as my conservatory building had not been completed. Nothing was too much trouble for them and they kept it until I was ready. What fantastic service. I would have no hesitation in shopping with them again and would certainly recommend them to my friends. Thank you so much.

March 7, 2017
Unprompted review
Rated 5 out of 5 stars

Ace service

We ordered a patio set from this company which arrived very quickly. Unfortunately there was a small flaw in one of the chairs. When we contacted them they solved the problem quickly and efficiently by sending a replacement - and even let us keep the original chair. Excellent, friendly service and lovely furniture.

February 20, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I bought bedroom and dining furniture from this company on Monday and received the delivery today (Wednesday) 2 days later. The quality of the furniture is superb. Many thanks to the salesmen Charlie and Alan and also the delivery guys who were so obliging and brilliant to deal with. In fact the dining room table and sideboard just wouldn't fit down the hallway and had to be dismantled and reassembled which was carried out without any fuss. I would definitely recommend this company.

February 15, 2017
Unprompted review
Rated 5 out of 5 stars

Superb customer service.

Purchased table/chairs from Garden Furniture 4U. They came direct from the supplier but on receipt I was not happy with the condition of the table top. I discussed with Garden Furniture 4U who listened to my concerns and kindly replaced the table top at their own expense as the supplier Europa Leisure refused to do anything. The replacement is of a much more acceptable standard and greatly appreciated. Thank you Garden Furniture 4U, i definately reccommend you, and expect my table top problems were an isolated one. Special thanks to 'Charlie' who dealt with and resolved my concerns.

February 1, 2017
Unprompted review
Rated 5 out of 5 stars

New Covers for my Conservatory Cane Suite

I am based in Australia having bought out my suite with me 10 years ago.
I needed new covers and the Manufactures recommended me to Charlie at Gardenfurniture4u. I assumed that I would have to replace my suite with an Australian Brand. Not the case, despite the distance Charlie got me a quote (incl delivery) to Australia and a delivery time. Placing the order was a 'no brainer'!
They arrived a week ahead of schedule and have now made my 15 year old suite look like new. Thank you Charlie that is what I call 'Great Customer Service' Rgds John in Sunny Queensland.

December 6, 2016
Unprompted review
Rated 5 out of 5 stars

Great Service. Highly Recommended

Dear Alan,
> Thank-you so much for processing our order of the 3 drawer 3 basket
> unit, it
> arrived safely yesterday.
> We are extremely satisfied with both the item and your service.
>
> Hope to use you again in the future.
>
> Regards,
> Darren

October 19, 2016
Unprompted review
Rated 5 out of 5 stars

"Desser" Coffee Table

I was given a delivery time of about 10 days as this item needed to be ordered from "Desser" .However it was delivered within a week exactly as I initially requested.Perfectly packed and just what I ordered. Excellent considering they are based in Scotland and I live in Essex.Good company to do business with!+10% cheaper than any other retailer of this product.

October 4, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Service

We purchased conservatory furniture from Gardenfurniture4u and have been really impressed with the level of service received throughout. We were unhappy with one of the chairs but Charlie ensured the chair was replaced by return, without hesitation. Would highly recommend a this company.

August 6, 2016
Unprompted review
Rated 5 out of 5 stars

Great aftersales

Thank you so much, you're service has been fabulous.
Have no hesitation in recommending your company, and will certainly be back.
Many thanks again.
Evelyn.

June 20, 2016
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Visited their showroom packed with huge range of garden furniture two weeks ago, saw what we liked, thought about it, then phoned on Sunday and it was delivered on the Monday! Could not have had better service anywhere in the world. Enough said. Amazing.

May 24, 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic Service & Furniture

Service was brilliant, and Charlie was a pleasure to deal with, very helpful. Delighted with furniture at a very reasonable price and free delivery to the Highlands - which is rare! Would not hesitate to purchase from this company again and would definitely recommend. Thank you!

May 15, 2016
Unprompted review
Rated 5 out of 5 stars

Conservatory Suite

From the start of the procedure right to the end was EXCELLENT !!! Charlie & Allan could not have been more helpful When I said where I lived they took it on board. I contacted them last week (Wed) the suite was delivered yesterday (Mon) but when you realise that I stay WAY UP IN THE NORTH OF SCOTLAND 25 miles out of ULLAPOOL the last 13 of these miles being SINGLE TRACK getting it yesterday was great going. I would recommend this company to anyone and if I ever needed to, I would certainly use them again. You can also get extra covers whenever you want.

5* is not enough but definately high praise is

Doreen McCauley - VERY SATISFIED CUSTOMER ,
THANK YOU

April 27, 2016
Unprompted review

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