Fantastic company! I ordered the biggest and heaviest bench imaginable. I was given a delivery date which was adhered to. The delivery guys, Peter and Max, went above and beyond to make sure my bench... See more
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Review summary
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We purchased a garden bench. It arrived wrapped in protective cardboard. Delivery was amazing and the bench was placed where we wanted it. When we “unwrapped” it, it was even more impressive than... See more
I recently had a delivery of wheelie bin covers after meeting the team at their recent show. Wow. I'm so impressed, from the sturdy anthracite style to the soft close lids, makes putting out the rubb... See more
Good delivery of excellent swinging garden seat and cover. Seat comfortable much to the delight of family and visitors alike. Cover has withstood all the dry summer weather plus winds and rain of wi... See more
Company replied
Company details
Information provided by various external sources
We are The Garden Furniture Centre and are one of the largest retailers of Garden and Conservatory Furniture on the internet in the UK today. The focus in our range is on quality at competitive prices. Our online catalogue currently holds around 2000 products and we buy everything direct from manufacturers allowing us to pass great prices for quality items to our paying customers. Take a look at our website to view the full range and find out more. We specialise in Teak and Rattan but also have a very large range of Conservatory Furniture as well. Broadly our range includes Sofa Sets and Dining Sets in all shapes and sizes, Garden Benches, Gazebos, Parasols, Shade Sails, Aluminium Furniture, Day Beds, Swing Seats, Patio Heaters, Reclaimed Teak Furniture, Garden Ornaments, Garden Furniture Covers and Sun Loungers.
Contact info
Yew Tree Farm Craft Centre, Wootton Wawen, B95 6BY, West Midlands
- 01564 793652
- customerservices@gardenfurniturecentre.co.uk
- www.gardenfurniturecentre.co.uk
4.7
Excellent
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Great service
Great customer service- kept me informed of progress with the order and the delivery driver Manny was very helpful.
The bench was great quality and the addition of engraving was excellent
March 24, 2025
Unprompted review
Reply from The Garden Furniture Centre Ltd
Thank you so much for this wonderful review,
Our team are very pleased to hear you are happy with your items!
Kind Regards,
The GFC Team
Quick delivery and great product
Ordered Saturday delivered Monday and fantastic product
February 23, 2025
Reply from The Garden Furniture Centre Ltd
Thank you for this wonderful review,
We are thrilled to hear that you are happy with our service.
Kind regards,
The GFC Team
Our New Binstores
Buying and delivery were great and the Binstores are great! Perfect for what we need!
February 22, 2025
ordered 2 items
ordered 2 items on delivery only 1 item delivered
clearly shown on my receipt that 2 items were ordered and paid for
Delivery team were excellent in trying to sort out
Down fall its taking 3 weeks to delivery 2nd item
March 4, 2025
Reply from The Garden Furniture Centre Ltd
Thank you for your patience and for sharing your experience. We sincerely apologize for the delay in resolving your order. This was due to an unexpected system error following a recent update, and we understand how frustrating this must have been for you.
We’re continuously working to improve our processes to ensure smoother and faster resolutions in the future. Your feedback is invaluable in helping us do better. If there's anything else we can assist you with, please don’t hesitate to reach out.
We can see the second item has now been delivered and hope that you are happy with the completed order.
Kind Regards,
The GFC Team
Excellent service both in showroom and…
Excellent service both in showroom and Delivery drivers Manny and Ben were helpful early and really helpful putting everything together.
March 21, 2025
Unprompted review
Reply from The Garden Furniture Centre Ltd
Thank you so much for your review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot, and it motivates our team to keep delivering the best service possible.
Your kind words will be passed on to the drivers!
Kind Regards,
The GFC Team
Purchased a metal bin shack
Purchased a metal bin shack. Very good piece of kit easily constructed and looks the business.
February 19, 2025
Product didn’t fit my furniture.
Product didn’t fit my furniture, so had to be returned. Rob was most helpful.
February 18, 2025
Bought a three bin storage unit which…
Bought a three bin storage unit which is very good. My issue is not with the product but rather with the courier service which has been enlisted. When a large and expensive item such as this is purchased there should always be an option to designate a convenient delivery date, The indicated delivery date was given as approximately three weeks, but we returned home from work a few days later to find delivery had been attempted and the item returned to depot, to be delivered again within 24 hrs. I was working again and my wife had made other arrangements for the following day which she then had to cancel. No contact number for courier or any option to rearrange delivery for a convenient date, Very poor service.
February 16, 2025
Reply from The Garden Furniture Centre Ltd
Thank you for your feedback. We're very sorry to hear about your experience with the delivery service. While we work with a third-party courier, we take full responsibility for ensuring a smooth and timely delivery for our customers.
Your satisfaction is important to us, and we will be addressing this issue with our courier partner to prevent future occurrences. Please do contact our customer service team if you need further assistance further on your order.
We hope that you are happy with the product that has been delivered.
Kind Regards,
The GFC Team
6 Piece Conservatory Set
We purchased a 6 piece conservatory set on line from the garden furniture centre which was very reasonable priced considering we had been looking around for some time and most sets were over priced. When we received the order about 6 weeks after the order was placed we were very pleased with the quality seeing how we had only viewed online and it fits our requirements 100% and would definitely recommend anyone that wants quality products at affordable prices the garden furniture centre is the place to go.
February 12, 2025
Double Wheelie Bin Cover
Excellent piece of kit! Bought the bin cover to hide my 2 bins and so pleased I did. It came flat packed in 2 large and very heavy boxes. Took me a while to fit it all together, but this is definitely a quality product because everything lined up and fitted beautifully and I’m pleased to say the result is amazing.
Would highly recommend the company and the product.
February 16, 2025
The Furniture was delivered on the…
The Furniture was delivered on the agreed day by two lovely lads, Zak and Many.
They were very pleasant and extremely helpful. Asked where items were to go and put everything together for us.
They are a credit to your firm and we would not hesitate to purchase from you in the future.
March 14, 2025
Unprompted review
Great buying experience, will definitely recommend them
Kept me informed about my delivery, really friendly service service, great delivery driver. Definitely recommend them
February 15, 2025
Delighted with my Galaxy Gazebo
Delighted with my Galaxy Gazebo, good quality and looks amazing. Thank you so much Zak and Manny, the guys who installed it- true professionals, they did a fab, fuss free job and were super friendly and helpful- would definitely recommend
March 7, 2025
Unprompted review
Quality garden furniture.
We recently ordered and received a rattan sofa. We were impressed with the quality of the sofa so we bought a chair to match.
The delivery chaps assembled the chair ( screwed the legs on) and took away all the packaging. Very helpful.
February 10, 2025
Excellent experience
From the first telephone call the staff were friendly, efficient, nothing was too much trouble.
I ordered a memorial bench for my late Father, paid online and was given an approximate delivery date.
The bench was engraved beautifully, delivered free of charge, on time.
I give this company five stars and a huge thank you!
March 5, 2025
Unprompted review
Great service…
Great customer care- really friendly and helpful staff team. We were so pleased with quality and look of our ‘Romance’ bench, we ordered another one!
March 8, 2025
Unprompted review
Very efficient and quick service
Very efficient and quick service. Delivery was on time and driver helpful and polite.
March 3, 2025
Unprompted review
Reply from The Garden Furniture Centre Ltd
Thank you for your wonderful review!
Your satisfaction is our top priority, and we appreciate you taking the time to share your experience!
Kind Regards,
The GFC Team
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