Fantastic company! I ordered the biggest and heaviest bench imaginable. I was given a delivery date which was adhered to. The delivery guys, Peter and Max, went above and beyond to make sure my bench... See more
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Review summary
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Reviews shaping this summary
We purchased a garden bench. It arrived wrapped in protective cardboard. Delivery was amazing and the bench was placed where we wanted it. When we “unwrapped” it, it was even more impressive than... See more
I recently had a delivery of wheelie bin covers after meeting the team at their recent show. Wow. I'm so impressed, from the sturdy anthracite style to the soft close lids, makes putting out the rubb... See more
Good delivery of excellent swinging garden seat and cover. Seat comfortable much to the delight of family and visitors alike. Cover has withstood all the dry summer weather plus winds and rain of wi... See more
Company replied
Company details
Information provided by various external sources
We are The Garden Furniture Centre and are one of the largest retailers of Garden and Conservatory Furniture on the internet in the UK today. The focus in our range is on quality at competitive prices. Our online catalogue currently holds around 2000 products and we buy everything direct from manufacturers allowing us to pass great prices for quality items to our paying customers. Take a look at our website to view the full range and find out more. We specialise in Teak and Rattan but also have a very large range of Conservatory Furniture as well. Broadly our range includes Sofa Sets and Dining Sets in all shapes and sizes, Garden Benches, Gazebos, Parasols, Shade Sails, Aluminium Furniture, Day Beds, Swing Seats, Patio Heaters, Reclaimed Teak Furniture, Garden Ornaments, Garden Furniture Covers and Sun Loungers.
Contact info
Yew Tree Farm Craft Centre, Wootton Wawen, B95 6BY, West Midlands
- 01564 793652
- customerservices@gardenfurniturecentre.co.uk
- www.gardenfurniturecentre.co.uk
4.7
Excellent
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Great well built products
Great well built real teak wood bench!
Quality and Service brilliant!
February 3, 2025
Everything went to plan
Everything went to plan: no issues with the products nor the delivery. If only all purchases went like this...
January 24, 2025
Good product (solar panels)
Good product (solar panels) at a very reasonable price and free delivery.
January 23, 2025
Good service
Kept informed of delivery. On time and very helpful. Lovely chairs too..
January 22, 2025
Fiji 2 seater suite ex display and table. Great service.
The whole experience from beginning to end has been smooth. As I was buying an ex display Fiji 2 seater suite I requested photos of the actual units which were in the warehouse. A very helpful lady sent them to me that same afternoon. The communication about delivery was seamless and I had my phone call an hour before arrival. The driver (sorry can’t remember his name) was very helpful and friendly. The fact that the company uses their own vans and staff to deliver is fantastic and makes a huge difference to the service. He had driven all the way to us in Devon, which I was not expecting. Plus I love the furniture, it is really well made and in very good condition. The cushions and back pillows are all new and great quality.
January 20, 2025
Pergola…
Our pergola was delivered and assembled by Zak and Manny
They were efficient, polite, informative and friendly
Very happy with their service
February 12, 2025
Unprompted review
Lovely garden seat
Lovely garden seat. Delivered on time and placed where requested. Many thanks.
January 19, 2025
Quick and super helpful delivery…
Delivery was much quicker than expected and the delivery guy super helpful.
January 19, 2025
All round recommendation
Very helpful delivery men.
Good quality items. Recommended Company.
January 16, 2025
Still Waiting
Waited a long time for 2 x large garden benches to come in stock. Once they did, I ordered and paid immediately. Five weeks later, still no delivery date yet money debited immediately.
January 6, 2025
Reply from The Garden Furniture Centre Ltd
I understand that you are frustrated,
This delivery has been booked in with your wife prior to this review you have left and has been confirmed with the designated dates that you passed on to our team.
If this service is not satisfactory enough for you, we will be more than happy to give you a full refund of your purchase.
Kind Regards,
The GFC Team
Delighted with the Gazebo Installation…
Delighted with the product and great service. The delivery and installation team Zak and Manny were on time super friendly and efficient.
February 7, 2025
Unprompted review
Reply from The Garden Furniture Centre Ltd
Thank you so much for leaving us such a wonderful review!
We will ensure that your feedback is passed onto the team as your feedback is so valuable to us. We are thrilled to hear you had such a good delivery and installation experience and hope that you enjoy the use of your new product!
Kind Regards,
The GFC Team
Ordered 2 chairs
Ordered 2 chairs, arrived on time. Kept informed of delivery date. Chairs are good quality,very pleased with this Company.
December 31, 2024
No Delivery
Still no delivery date despite several confirmation of contact, this has not happened.
No communication between sales and dispatch.
Still no goods, despite the company. taking payment several weeks ago.
January 27, 2025
Reply from The Garden Furniture Centre Ltd
Thank you for taking the time to leave this review.
Our team have been in contact throughout this process and are working tirelessly to find the most suitable resolution for you. We can confirm our customer services team have been in touch this morning outlining your options, at your earliest convenience please advise our team how you wish to proceed.
My apologies you have experienced this delay, this is not the standard of service we strive for and all your comments have been taken on board.
Kind Regards,
The GFC team.
Initial purchase simple
Initial purchase simple. However on delivery goods were damaged, I contacted the co. and they agreed to replace the damaged item. Delivery was arranged. The driver phoned me to tell me he was 15 mins away from delivery, eventually arrived an hour later. The items eventually good, after sales need improving. Remember the best form of advertising is a satisfied customer, the worst is a disatisfied one
December 21, 2024
Reply from The Garden Furniture Centre Ltd
Thank you for taking your time to leave a review,
we really appreciate this!
kind regards,
The GFC Team
fabulous service and so pleased with my…
fabulous service and so pleased with my product.
January 15, 2025
Unprompted review
Good experience
Very good the delivery man rang before hand to confirm l would be there very good service
December 12, 2024
Reply from The Garden Furniture Centre Ltd
Thank you, we appreciate your kind words.
Kind regards,
The GFC Team
Conservatory suite
Easy to order,good communication and lovely product .
Quick delivery.
Thanks
December 8, 2024
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