Staff have been polite during experience But alot of stress along way Mistake their end meaning meaning delay in shipment if splash ack Delivered after kitchen finished Meaning kitchen unfinis... See more
Company replied
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Staff have been polite during experience But alot of stress along way Mistake their end meaning meaning delay in shipment if splash ack Delivered after kitchen finished Meaning kitchen unfinis... See more
Company replied
Placed order and had receipt 3rd December. 10 working days and No correspondence whatsoever. Even after leaving emailing asking for an update. Could you please update me on my order. #6391 Sorr... See more
Company replied
Fantastic service, helpful knowledgable people who want to make sure your order is right. Order the low mod adhesive from them too. Pain to get elsewhere. Web site oredering doesn’t obviously point... See more
Company replied
When refurbishing my bathroom, I don’t want the usual drab and boring grp or tiled bath surround. Found Genie splashbacks in Portsmouth who were inspiring, very helpful and attentive. The end result i... See more
Bespoke made to size scratch resistant acrylic and glass splashbacks, shower panels and wall coverings. Matt & Gloss finishes. NEW ANTI-MICROBIAL ACRYLICS. Clean, tough and modern. Made to your taste and specification. Cut-to-size. Providing our customers with bespoke solutions, flexibility and manufacturing excellence. - Scratch Resistant - Anti-Mould - Chemical Resistant - Anti-Microbial - -6mm Low Iron, Toughened Glass -5mm Premium Hardcoated Gloss (scratch resistant - anti-mould) -5mm Premium Hardcoated Matt (scratch resistant - anti-mould) -5mm Natural Crystal -3mm Natural Crystal -Solid Perspex (various thicknesses)
Unit 4, Mitchell Way, , PO3 5PR, Portsmouth, United Kingdom
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Excellent service and excellent quality..
splashback is beautiful and came very well packed.Only criticism was 3 week wait for delivery
-nimbus grey glass and acrylic splashbacks combination. Colour is perfect and items are well packaged. The only reason I gave 4 stars is because it took 4 weeks before I received the items. However Sarah Childs (advisor) is very helpful and quick on replying with my emails.
Shipping works out too much and vat added after so a bit of a shock when you get to payment screen looking at the overall cost . Decided to look elsewhere but sample looked nice
Really pleased with the product. Could be a little more prompt in replying to emails or returning calls, but overall very helpful and friendly.
Second delivery was sadly cut wrongly but was replaced without any fuss as soon as the error was pointed out. Wouldn't hesitate to recommend this company or their products.
Fair on price, and glass and acrylic panels were extremely well packed for delivery
Superb quality, delivery faster than we expected, self installation equipment spot on....perfect transaction and a very happy home owner as well
Bit of confusion over delivery time on website but the Splashbacks were perfect and were very pleased with the way they look thanks again.
Good quality and were excellent with the delivery time
Quick delivery - about 2 weeks, packed so well for transit it took me nearly an hour to unpack the panels (that's a good thing!).
However, TNT's tracking is poor. Showed 'Collecting' up to the morning of delivery, then went 'unavailable' , then straight to 'Delivering'. No projected delivery time...other delivery companies can do it, why not TNT?
The panels are the agreed colour, and size looks perfect.
Would definitely use Genie again.
Easy to use site and delivery of samples was quick. Problem now is what colour to pick for the finished job.
samples received in good time. Spoke on phone and asked for quote which I have received and will be purchasing from this company
Great glass splashback for our hob. Came on time, was very well packaged and was easy to fit.
An excellent product backed up by a really good sales service too.
Excellent product and service.
Measure very, very carefully and you will then receive exactly what you have requested.
Easy to follow website.
Bit pricey maybe but you gets what you pays for.
Would definitely use again.
Let down by TNT delivery, nothing to do with Genie though.
Looks lovely, would have given 5 stars, but when ordered online got a confirmation email, and that's all, phoned them 2 weeks later to ask when should I be expecting the acrylic and they said it would be another couple of weeks, when I ordered the acrylic, just a short email saying how long it should take would have been nice.
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