Grade Potential Reviews 154

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 153 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, knowledge, and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with many people appreciating the personalized and understanding approach. Reviewers are particularly impressed with the quick response times and the smooth user experience, highlighting the company's ability to find suitable tutors efficiently and accommodate schedules. However, some customers also noted issues with billing practices, reporting charges for services not received. A few other people also felt that customer service was unresponsive or unprofessional when addressing concerns, and some experienced difficulties in finding a suitable tutor match or encountered last-minute cancellations.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the tutors for their patience,... See more

Service

Reviewers highlight positive aspects of service, praising the outstanding support and professionalism of the... See more

User experience

Users describe positive interactions with the user experience. Many customers express gratitude for the... See more

Customer service

People report positive experiences with customer service. Many customers praise the professionalism,... See more

Response time

Reviewers mention positive feedback about response times. Many customers highlight the prompt contact and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our tutor, Guillermo, is wonderful. He adjusts his delivery for each of my kids to ensure they are receiving the instruction in a way that is most conducive for them. He doesn’t just focus on the equa... See more

Rated 5 out of 5 stars

I’ve only had 1 lesson so far, but my tutor is really knowledgeable, kind and patient. She has told me things I didn’t know about my ancestry just by my grandparents name (my dad is 1st gen American,... See more

Rated 5 out of 5 stars

My 7th grader is hugely benefiting from the in-home tutoring service provided by Grade Potential tutoring. The tutor is very prompt, works with our convenient timings. The tutor is able to explain it... See more

Rated 5 out of 5 stars

Tiara has been absolutely amazing with my son, Alan. she was kind, patient, and incredibly understanding. She truly takes the time to connect with him and meets him where he is, which means so muc... See more


Company details

  1. Tutoring Service
  2. Career and Education Provider
  3. Private Tutor

Written by the company

At Grade Potential, we believe the most impactful learning doesn’t need to happen through a screen. It happens face-to-face. It’s not just our preference, it’s the foundation of how we work with students and families every day. We focus on in-person tutoring because we’ve seen what happens when students build real relationships with the people helping them. We match each learner with a local, vetted educator who meets with them at home or at a location that works for the family. It’s familiar, consistent, and built for sustainable progress. We know every family’s needs are different. That’s why we offer virtual sessions when needed, especially for students in rural areas, with inconsistent home time, or who simply prefer learning online. But our model is intentionally built around real-life connection and in-person support because those elements tend to lead to stronger outcomes over time. Whether the subject is elementary reading or graduate-level writing, we help families find the right tutor for their needs, their pace, and their goals. And from first outreach to final session, we handle the logistics, the communication, and the follow-through, so the focus stays where it should: on consistent, high-quality learning.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

154 reviews

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Replied to 63% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

We’ve had an incredible experience…

We’ve had an incredible experience with Grade Potential. They were very skilled at finding us the perfect tutor. Taylor has been with us for several years now and has been instrumental in helping us find new techniques and different perspectives to help our son study to earn the grades and scores he was capable of all along. It has been life-changing for us and such a positive experience.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding

The company is quick to act and they have great depth for many different types of classes and needs.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Kinsley has proven to be an outstanding…

Kinsley has proven to be an outstanding tutor for my daughter. She demonstrates a high level of professionalism, patience, and dedication in every session. Kinsley takes the time to thoroughly explain concepts and ensures that lessons are tailored to my daughter’s individual learning needs. Her thoughtful approach and consistent support have contributed positively to my daughter’s academic progress. My daughter absolutely loves the days that Kinsley comes over to tutor her. I highly recommend Kinsley for her exceptional tutoring skills and commitment to student success.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Wow! Grade Potential Rocks!

Wow! Grade Potential was awesome! My senior was in need of Pre-Calculus tutoring. She had mid C-level grades before I found Grade Potential. Not only are they reasonably priced, Sarah, my child’s tutor was phenomenal- time flexible, knowledgeable, very warm and friendly! She knew her stuff! my daughter earned a 105 grade for her end of the year test. To say we are pleased with Grade Potential (and Sarah) would be an understatement. The admin. staff are wonderful as well. They are very responsive and checked in throughout the semester. I recommend Grade Potential fully without any reservations.

July 31, 2025
Unprompted review
Rated 1 out of 5 stars

They don’t practice what they preach!!!and they keep your money!

Their communication is bad and they stopped the tutor for coming to my house when I cancelled and I had paid already. I called at the beginning of December and they never called me back. They owe me 3 classes. They just kept my money.They are really bad at customer service too!! If I could I wouldn’t give them one start either.

November 22, 2025
Unprompted review
Grade Potential logo

Reply from Grade Potential

We’re sorry to hear about this experience. This is not the level of service we aim to provide, and we understand how frustrating it must feel to believe you were charged for sessions you did not receive. Because account details are private, we can’t resolve this here, but we’d appreciate the opportunity to help. Please call into the office so we can look into your account and determine the available options to further resolve this for you. Thank you for raising this. Your feedback helps us improve, and we’d appreciate the chance to better understand the situation and turn it around for you.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
We had an amazing experience with Grade Potential Tutoring. My son Ryan worked with Mr. Graham over a 10-week period, and the progress he made was incredible. When he started, Ryan was reading at a pre-K level. By the end of tutoring, he had reached an on-target first grade reading level—and he’s still there now. Mr. Graham was patient, encouraging, and knew exactly how to connect with Ryan and keep him engaged. Ryan gained not only reading skills but also confidence, which made such a difference in his overall learning. I’m so grateful for the support and would highly recommend Grade Potential Tutoring and Mr. Graham to any parent looking to help their child grow academically.

December 31, 2025
Unprompted review
Rated 4 out of 5 stars

Annie is GREAT!

Annie is GREAT!! I'm so pleased and appreciative for her. Shes so patient and understanding and always makes it fun for my son, ans provides him with advice/tips. And he enjoys her teaches as much as I do. He has shown improvement in writing, spelling, pronunciation, and math and reading! Shes also taught me some things and made helpful suggestions when we cant make it or/and needed some extra lessons, which has made a difference too. Thank you so much

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Don’t walk, RUN

Very helpful with my son’s reading. His grades are improving and I’m happy I wasn’t afraid to get him the help he needed. Thank you grade potential!!! Even when I moved from VA to another state, they helped me find a tutor for our new address!

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

I hired tutors from grade potential…

I hired tutors from grade potential since my son was in middle school. All of his tutors helped him a lot to improve his grades. I purchased a package deal hours and paid it off so whenever he needs several sessions for a specific class, we just reach out to the grade potential representatives and they are very helpful to match my son with a tutor.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

We couldn’t be happier with my…

We couldn’t be happier with my daughter’s tutor. He is patient and has been incredibly helpful with high school math. After just three tutoring sessions, my daughter passed her final exam with an 86%. She had struggled with math all school year, so this improvement truly means a lot to us.

December 16, 2025
Unprompted review

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