granitefinance.co.uk Reviews 1,530

The lady I spoke to was very helpful and answered all the questions I had to the best of her ability. I left the phone call happy knowing my issue was sorted. Thank you

I have been with you for so long getting the best service from all the team. Thank you Ladys and Gents.

I think it was maddie I spoke ? But whoever, she was extremely helpful, very reassuring. Have had no issues with granite whatsoever and definitely recommend them

Christine was very helpful via customer service!

She was very good in explaining everything I needed to know and also understood all the questions I had and answered all of them in a respectful manner

Spoke with Christine, lovely lady, fantastic service, very helpful.

The staff member was very helpful and understanding and sorted out my situation and explained everything as she helped me

Had to call to make a payment and sort a couple of changes, spoke to penny she made it quick and easy

Exceptional customer service by Penny. She was professional throughout the call showing empathy and confidence and confirming that we both on the same page before she continued.
Good job and a happy customer.👍🏽👍🏽

Christie was so lovely polite calm helpfull and patient solved my issue had time for me which i respect .I'm sure in staff level Christie is in the gold band a treasure to the company wishing Christie the company and all staff the very best
R J BAKER

Penny was really understanding and made me really pleased that she could help me resolve my situation would highly recommend

I have been helped and Katelyn was very helpful on the call yesterday

The lady, Ms Kate or Katelyn I spoke to was absolutely brilliant and gem of a person. She not only understood my situation but also came up with a unique way of helping me in my situation which I have not heard of before. I am extremely indebted to her and the team.

If you are able to see this message, a big thank you from the bottom of my heart.

Much love and god bless you sweetheart ❤️

𝗣𝗲𝗻𝗻𝘆 𝘄𝗮𝘀 𝗲𝘅𝘁𝗿𝗲𝗺𝗲𝗹𝘆 𝗵𝗲𝗹𝗽𝗳𝘂𝗹 𝗮𝗻𝗱 𝗲𝘅𝗰𝗲𝗽𝘁𝗶𝗼𝗻𝗮𝗹𝗹𝘆 𝘂𝗻𝗱𝗲𝗿𝘀𝘁𝗮𝗻𝗱𝗶𝗻𝗴. 𝗔𝗻𝗱 𝗜 𝘁𝗵𝗮𝗻𝗸 𝘆𝗼𝘂 𝗳𝗼𝗿 𝘁𝗵𝗮𝘁.

Friendly, supportive and very quick

Just wanted to leave a review for Christin – she was really helpful with my enquiry and answered all my questions. Great service.

Excellent service! Penny was very polite and very helpful with my questions and making amendments to my policy. Penny was also very patient as I lost phone service half way through our call however, she called me back right away and picked up where we left off.
Thank you Penny!

Penny was extremely helpful and very patient. Guided me through the process of making a final payment after the policy ended. Which was a bit of a hassle due to my internet connection and my location. 5* for her service.

"Five stars for Adi! I was feeling a bit overwhelmed, but Adi took the time to listen to my concerns and guided me through everything with patience. The service was professional, efficient, and very supportive. Thank you for the great help!"

I had a great experience with the customer service team by name Zoe. She was friendly, professional, and very helpful in resolving my issue. The response was quick and she made sure everything was sorted out efficiently. I really appreciate the support and would definitely recommend her service to others.