Green Flag Breakdown Cover Reviews 56,758

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 19,472 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and the helpfulness of the staff. Many found the website easy to navigate and the joining process straightforward, often highlighting the competitive pricing as a significant advantage. Some people were dissatisfied with certain aspects of the service, such as lengthy delays when contacting customer support or issues with recovery limits. A few other people also felt that the website timed out too quickly, requiring them to re-enter details.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers frequently praise the professional, efficient,... See more

User experience

Consumers find the user experience to be positive, highlighting the ease of use and straightforward... See more

Price

Users describe positive interactions with price, consistently finding it very reasonable and competitive.... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Website

Clients share positive opinions on the website, consistently describing it as super easy to use and navigate.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Oil leak developed 450 miles from home whilst away with a caravan. Quick response, car and caravan collected by arrangement on Friday and delivered back Monday pm. 2 contractors used, each very person... See more

Company replied

Rated 5 out of 5 stars

It was easy to get help instantly on the App., a local technician was appointed and arrived in half the time that was given as his ETA. Was able to monitor his progress on the App. He called me wh... See more

Company replied

Rated 5 out of 5 stars

The joining process was easy. My RAC renewal was £139 and the insurance document that if not repaired says they will recover for up to 10 miles to a place of my choice. That is ridiculous. Your change... See more

Company replied

Rated 5 out of 5 stars

The Person I spoke to (sorry didn’t write down her name) was very friendly and helpful in getting my policy changed because of changed circumstances. She suggested some changes that I might need eithe... See more

Company replied


Company details

  1. Insurance Company
  2. Auto Insurance Agency
  3. Car Repair and Maintenance
  4. Towing Service
  5. Vehicle Inspection

About Green Flag Breakdown Cover

Written by the company

Green Flag won’t leave you stranded at the roadside. We have over 3,000 technicians ready to help 24/7. Depending on the cover level you
choose, here are some of the things
you can get with our breakdown
cover:

  • 24/7 roadside assistance
  • Cover at home
  • National recovery
  • Onward travel
  • Unlimited callouts

    You may be charged if you call us
    out for a repeat problem within
    28 days.

Go to our website for more
information about Green Flag
breakdown cover.

Get breakdown cover

Green Flag is underwritten
by U K Insurance Limited


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

57K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Good and prompt service

I’ve have been with green flag for around 5 to 6 years. And had to use my breakdown cover for the first time. I went on the app, pressed rescue me answered a few questions and within 20 mins I had a technician calling me to say they were on the way. He arrived 30minutes later. The technician was friendly, polite and explained everything. He diagnosed the problem, temporarily fixed it and came back the next day to fix it permanently. I am genuinely happy with the service I’ve received and would definitely recommend. I clearly made the right choice for breakdown cover.

May 17, 2026
Unprompted review
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

Hi Kerry. We are so pleased to hear about your positive experience with our breakdown cover after all these years. It is wonderful to know that our team provided such efficient and helpful service, from the quick response time to the thorough repair. We truly appreciate you recommending us. Nathan

Rated 5 out of 5 stars

I'd forgotten to renew and the person…

I'd forgotten to renew and the person who I was talking to couldn't have been more polite and helpful. I hope the person who helped me is shown this review 5 star for price service and my experience 15may

M Sutton

May 15, 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're so glad to hear our team member was polite and helpful. We appreciate your kind words and 5-star rating! Nathan

Rated 5 out of 5 stars

Easy to do.

Easy to do.
Good offer.

May 13, 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

Hi Cheryl. We're glad it was easy for you. Thank you for the five-star review. Nathan

Rated 5 out of 5 stars

Smoking Rear Brake!

Recovery truck arrived within 45 minutes on a Sunday late afternoon. Car was loaded and secured efficiently. Technician took care of us, including our dog, and drove us directly to our house, around 70 miles. No issues whatsoever.

May 17, 2026
Unprompted review
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're so pleased to hear about your positive experience with our recovery service. We're glad we could assist you and your dog efficiently, even on a Sunday! Thank you for the five-star review. Nathan

Rated 5 out of 5 stars

The site was easy to follow and…

The site was easy to follow and understand.
Also very competitively priced.

May 15, 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're so glad our site was easy to use and that you found our pricing competitive. Thank you for your feedback! Nathan

Rated 5 out of 5 stars

Quick to set up.

Easy to sign up and good price for peace of mind.

May 15, 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

Hi Catherine. We're so glad you found it easy and affordable! Thank you for the five-star review. Nathan

Rated 5 out of 5 stars

Extremely easy to arrange a visit

Extremely easy to arrange a technician to visit, from the booking on the app to him arriving was only about 45 minutes. First class. Well done

May 17, 2026
Unprompted review
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

Hi Brian. We're so glad to hear that arranging a technician was easy and quick for you. We appreciate your kind words about our service! Nathan

Rated 1 out of 5 stars

No paperwork received .

No paperwork received .

May 11, 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

Hi. The documents should arrived within seven working days. If they've not arrived, please contact us. Nathan

Rated 5 out of 5 stars

Friendly and efficient service and a…

Friendly and efficient service and a very happy with the price too.

May 14, 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

Hi Suzanne. We're so glad you experienced friendly, efficient service and were happy with the price. Thank you! Nathan

Rated 5 out of 5 stars

A complete service from phone call to…

A complete service from phone call to getting back on word brilliant

May 18, 2026
Unprompted review
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

Hi Terry. We're so glad our service, from your call to getting back on the road, was brilliant. Thank you for your feedback. Nathan

Rated 5 out of 5 stars

Have been with Green Flag for a number…

Have been with Green Flag for a number of years now and have been very satisfied with their price an service.

May 13, 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're so pleased you've been a loyal customer for years and are satisfied with our price and service. Thank you for your kind words! Nathan

Rated 5 out of 5 stars

The rep was very helpful and explained…

The rep was very helpful and explained everything that was needed for me and made me feel like the best service provider is green flag thank you

May 18, 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

Hi Trevor. We're so pleased to hear our representative was helpful and clearly explained everything. Thank you for recognising our service! Nathan

Rated 5 out of 5 stars

Felt listened too by call handler

Felt listened too by call handler. Kept informed as to when someone would be likely to get to me. Felt I could call back if I was worried. When Mechanic arrived he was very helpful. Quickly identified the problem and suggested ways of getting it repaired. Temporarily got it started to enable me to get to a garage. Very efficient service from Green Flag

May 16, 2026
Unprompted review
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're very happy to hear that you felt listened to by our call handler and were kept informed. It's great to know our mechanic was helpful and efficient in getting you back on the road. Thank you for your positive feedback. Nathan

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