Green Flag Breakdown Cover Reviews 56,758

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 19,472 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and the helpfulness of the staff. Many found the website easy to navigate and the joining process straightforward, often highlighting the competitive pricing as a significant advantage. Some people were dissatisfied with certain aspects of the service, such as lengthy delays when contacting customer support or issues with recovery limits. A few other people also felt that the website timed out too quickly, requiring them to re-enter details.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers frequently praise the professional, efficient,... See more

User experience

Consumers find the user experience to be positive, highlighting the ease of use and straightforward... See more

Price

Users describe positive interactions with price, consistently finding it very reasonable and competitive.... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Website

Clients share positive opinions on the website, consistently describing it as super easy to use and navigate.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Oil leak developed 450 miles from home whilst away with a caravan. Quick response, car and caravan collected by arrangement on Friday and delivered back Monday pm. 2 contractors used, each very person... See more

Company replied

Rated 5 out of 5 stars

It was easy to get help instantly on the App., a local technician was appointed and arrived in half the time that was given as his ETA. Was able to monitor his progress on the App. He called me wh... See more

Company replied

Rated 5 out of 5 stars

The joining process was easy. My RAC renewal was £139 and the insurance document that if not repaired says they will recover for up to 10 miles to a place of my choice. That is ridiculous. Your change... See more

Company replied

Rated 5 out of 5 stars

The Person I spoke to (sorry didn’t write down her name) was very friendly and helpful in getting my policy changed because of changed circumstances. She suggested some changes that I might need eithe... See more

Company replied


Company details

  1. Insurance Company
  2. Auto Insurance Agency
  3. Car Repair and Maintenance
  4. Towing Service
  5. Vehicle Inspection

About Green Flag Breakdown Cover

Written by the company

Green Flag won’t leave you stranded at the roadside. We have over 3,000 technicians ready to help 24/7. Depending on the cover level you
choose, here are some of the things
you can get with our breakdown
cover:

  • 24/7 roadside assistance
  • Cover at home
  • National recovery
  • Onward travel
  • Unlimited callouts

    You may be charged if you call us
    out for a repeat problem within
    28 days.

Go to our website for more
information about Green Flag
breakdown cover.

Get breakdown cover

Green Flag is underwritten
by U K Insurance Limited


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

57K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

No customer care what so ever

No customer care what so ever. Had to argue to even get a rescue.

May 19, 2026
Unprompted review
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

Hi Rosemary. We’re concerned to see this. If you would like us to look into this further for you, please send us a message using the link below. Nathan
m.me/greenflaguk

Rated 5 out of 5 stars

Excellent value for money

Excellent value for money. Easy to navigate through ordering process.

May 19, 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

Hi Nicki. We're so glad you found excellent value and an easy ordering process. We appreciate your feedback. Nathan

Rated 5 out of 5 stars

Amazing experience

Amazing experience, super helpful and quick to respond

May 18, 2026
Unprompted review
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

Hi Jemima. We are so pleased you had such an amazing experience with us. Thank you for your kind words! Nathan

Rated 5 out of 5 stars

Very helpful and Paul was kind and…

Very helpful and Paul was kind and reassuring. I had my 4 year old in the back and he was efficient and we stayed safely in the car the whole time he sorted everything out. Thank you Paul

May 18, 2026
Unprompted review
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're so glad to hear our technician was kind and reassuring. It's wonderful that you felt safe and that everything was sorted out efficiently. Nathan

Rated 5 out of 5 stars

Easy to buy and set up

Choosing the policy and setting it up was very easy and efficient.

May 19, 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

Hi Neil. We're so glad choosing and setting up your policy was easy and efficient. We appreciate your feedback. Nathan

Rated 5 out of 5 stars

Quick text to greenflag on the app and…

Quick text to greenflag on the app and the mechanic was with us before the predicted time. Fixed and running in minutes. Great service from a breakdown company that seems to care. Thanks big Dan from Graham Baker motors.Top man.

May 18, 2026
Unprompted review
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're so glad to hear our mechanic arrived quickly and got you back on the road in minutes. Thank you for your kind words and five-star review! Nathan

Rated 5 out of 5 stars

First class.

May 19, 2026
Unprompted review
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

Thank you for your kind words and for the five-star review. Nathan

Rated 5 out of 5 stars

Fantastic app, Fantastic service

Fantastic app, really easy to use. Technician arrived 30 mins early and was extremely helpful and friendly. Everything explained well and fault fixed. Couldn't fault the service at all

May 18, 2026
Unprompted review
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

Hi Andrew. We're delighted to hear you found our app fantastic and easy to use. We're also pleased our technician was helpful and friendly, fixing the fault efficiently. Thank you for your kind words. Nathan

Rated 4 out of 5 stars

Customer service

Very helpful agent

May 16, 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're glad the agent was helpful, Ian. Thank you for the four-star review. Nathan

Rated 5 out of 5 stars

Joining …

Easy process to obtain a quote & become a new member

May 16, 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

Hi Edward. We are so glad the process was easy for you. Thank you for your kind words. Nathan

Rated 5 out of 5 stars

Easy to complete application and over…

Easy to complete application and over 30% cheaper than other providers offering same cover

May 19, 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're so glad our application was easy and offered such great value compared to others! Thank you for the five-star review. Nathan

Rated 5 out of 5 stars

Great Savings & Included benefits

Returning Customer. Saved £23.00 on my policy with more added benefits. Speedy enrolment. Easy access to Service via App.

May 19, 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're so pleased you saved on your policy and enjoyed the added benefits. It's great to hear about your speedy enrolment and easy app access! Thank you for the five-star review. Nathan

Rated 5 out of 5 stars

So easy to fill out the application

So easy to fill out the application the price was the best out between the other big companies down load the app makes easy if I brake down

May 19, 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're delighted you found our application process easy and our price competitive. It's great to hear you're finding the app useful! Thank you for the five-star review. Nathan

Rated 4 out of 5 stars

Satisfaction

It was very easy to follow the information and complete the form which is exactly what one wants.

May 16, 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're happy you found our information easy to follow and the form simple to complete. Thanks for your feedback. Nathan

Rated 1 out of 5 stars

I have not received any documents…

I have not received any documents through the post or online. Policy number GF-POL-0004197347

May 8, 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

Please contact us using the link below and we can look into sending your documents. Nathan
m.me/greenflaguk

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