Oil leak developed 450 miles from home whilst away with a caravan. Quick response, car and caravan collected by arrangement on Friday and delivered back Monday pm. 2 contractors used, each very person... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
It was easy to get help instantly on the App., a local technician was appointed and arrived in half the time that was given as his ETA. Was able to monitor his progress on the App. He called me wh... See more
Company replied
The joining process was easy. My RAC renewal was £139 and the insurance document that if not repaired says they will recover for up to 10 miles to a place of my choice. That is ridiculous. Your change... See more
Company replied
The Person I spoke to (sorry didn’t write down her name) was very friendly and helpful in getting my policy changed because of changed circumstances. She suggested some changes that I might need eithe... See more
Company replied
Company details
About Green Flag Breakdown Cover
Written by the company
Green Flag won’t leave you stranded at the roadside. We have over 3,000 technicians ready to help 24/7.
Depending on the cover level you
choose, here are some of the things
you can get with our breakdown
cover:
-
24/7 roadside assistance
-
Cover at home
-
National recovery
-
Onward travel
-
Unlimited calloutsYou may be charged if you call us
out for a repeat problem within
28 days.
Go to our website for more
information about Green Flag
breakdown cover.
Green Flag is underwritten
by U K Insurance Limited
Contact info
United Kingdom
- www.greenflag.com
4.7
Excellent
57K reviews
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Pot hole damage....forget getting any help, they'll leave you stranded.
Because my car was damaged because of a pot hole Green Flag wouldn't help. So I was left stranded at least 100 miles from home. They said it was an accident so couldn't help. Through no fault of my own I was left with no help.
May 18, 2026
Unprompted review
Reply from Green Flag Breakdown Cover
Hi Margaret, thanks for your review and feedback. We're sorry to see we've not been able to help you on this occasion. Damage caused by a pot hole isn't classed as breakdown, and would be something you'd need to discuss with your insurer as this would be accidental damage. Alex
My experience it was very easy to do…
My experience it was very easy to do and cheaper than the rest
May 19, 2026
Reply from Green Flag Breakdown Cover
We're so happy it was easy and more affordable. We appreciate your feedback. Alex
Reply from Green Flag Breakdown Cover
We appreciate your five-star review. We are glad our advisor was very helpful and professional. Alex
The very reasonable cost of the policy
May 19, 2026
Reply from Green Flag Breakdown Cover
We're so pleased you found our policy to be of great value. Thank you for your wonderful feedback. Alex
Very patient helpful staff making the…
Very patient helpful staff making the task eassier
May 19, 2026
Reply from Green Flag Breakdown Cover
We're glad our staff made your task easier! Alex
Web site was easy to use
May 19, 2026
Reply from Green Flag Breakdown Cover
We appreciate your feedback. Alex
Hi I’ve just taken out a very…
Hi I’ve just taken out a very competitive priced break down policy with green flag.
I did this online - but only after several attempts - paying proved to be very difficult online.
I was told by the AI Green tool that someone would ring me that day but they didn’t.
I tried again online and eventually it took the payment.
So apart from paying hassle - the policy is a good price.
Thankyou.
May 19, 2026
Reply from Green Flag Breakdown Cover
We appreciate you sharing your experience. We are sorry to hear about the difficulties you faced with the online payment process and the missed call. Alex
Ease of site made it easy to get cover…
Ease of site made it easy to get cover for a great price
May 19, 2026
Reply from Green Flag Breakdown Cover
We're pleased our site was easy to use and you found a great price. We appreciate your feedback. Alex
Could not fault it at all
May 16, 2026
Reply from Green Flag Breakdown Cover
We are so pleased you enjoyed your experience. We truly appreciate your kind words and positive feedback. Alex
Very easy to set up with the help of…
Very easy to set up with the help of your assistant who was very helpful. Good price for cover in the UK and Europe.
May 19, 2026
Reply from Green Flag Breakdown Cover
We're so happy our assistant made setting up your cover easy and that you found a good price for UK and European coverage. Thank you! Alex
Stress free driving Setting up was easy the wife done it…
Setting up was easy the wife done it she’s better on the computer than I am , she says it was easy to follow thanks
May 19, 2026
Reply from Green Flag Breakdown Cover
We're so glad to hear setting up was easy and straightforward for you both. Thank you for your review! Alex
Reply from Green Flag Breakdown Cover
We are so glad you found our prices and cover comprehensive. Alex
All very straightforward
May 19, 2026
Reply from Green Flag Breakdown Cover
Thanks for taking the time to leave us a five star review. Alex
Competitive price
Fist time with this company , so far so good . Very good price for piece of mind . Was easy to set up , conformation emails etc etc .
May 17, 2026
Reply from Green Flag Breakdown Cover
We're so pleased you found our pricing good and the setup easy. We appreciate you choosing us! Alex
Fantastic service
Green flag came out really quickly well before they said they would. Identified the issue and explained what was needed to solve it then got on with sorting it. No fuss
May 18, 2026
Unprompted review
Reply from Green Flag Breakdown Cover
We're so pleased to hear our team arrived quickly and resolved your issue efficiently. Thank you for your wonderful five-star review! Alex
Reply from Green Flag Breakdown Cover
We're glad we exceeded your expectations. Thank you for your kind words! Alex
Excellent speedy roadside help
Green flag arrived very quickly and not only fixed our problem but gave us a great deal of advice about future care. He was extremely helpful and cheerful, nothing too much trouble.
It's first time we've had to call out greenflag and can highly recommend the service supplied by the friendly driver. Better by far than other roadside help companies
May 18, 2026
Unprompted review
Reply from Green Flag Breakdown Cover
We're so pleased to hear our team arrived quickly and provided helpful advice and service. It's wonderful that you would highly recommend us! Thank you for your positive feedback. Alex
Have never paid for vehicle breakdown…
Have never paid for vehicle breakdown recovery before. Friend recommended Green Flag excellent spoke to customer services lady was very good knowledgeable and explained everything to us
May 19, 2026
Reply from Green Flag Breakdown Cover
We're so glad to hear your first recovery experience was excellent. We appreciate you sharing your positive feedback. Alex
Reply from Green Flag Breakdown Cover
We're glad you had a professional experience with us. Thank you for your kind words! Alex
Long wait on telephone for option not…
Long wait on telephone for option not available on website. Previous quote (yesterday) NOT available and price had increased by £7.
May 19, 2026
Reply from Green Flag Breakdown Cover
Hi Terry, thanks for your review and feedback. Any changes to your quote can affect the price, including the start date. We're sorry to see your quote had increased. Alex
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