Halfords Mobile Expert Reviews 21,926

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 1,378 reviews, reviewers had a great experience with this company. Customers consistently praise the service for its efficiency, convenience, and professionalism, often highlighting the ease of having work done at home. The staff frequently receive commendations for being friendly, knowledgeable, polite, and quick in their work, making the overall experience pleasant. Many also appreciate the competitive pricing and good value for money, especially when compared to other options. The online booking process is often described as easy and straightforward, with good availability for appointments. However, some customers also noted issues with the booking process, describing it as a nightmare or leading to rebookings and additional costs. A few other people also felt that the product provided was not as expected, such as receiving cheaper tyres than ordered or experiencing problems with dashcam installations. There were also occasional concerns about the quality of the fitting, with some experiencing damaged wheels or improperly balanced tyres.

What people talk about most

Service

Consumers generally report positive experiences with the service, often highlighting the professionalism and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Booking process

Clients share ambiguous opinions on the booking process, with many finding it easy and convenient to book... See more

Product

Users describe ambiguous interactions with product, with some customers reporting receiving different or... See more

Price

Reviewers highlight positive aspects of price, with many finding competitive pricing and good value for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The timing tracker very useful came within the time stated the fitter was lovely helped me find the wheel locking nut always a pain to remember where it is it was so hot yet the fitter did the job an... See more

Rated 5 out of 5 stars

I had a flat damaged tyre rendering the car undrivable. Once I found Halfords home fix site, I was easily able to book a next morning appointment to replace tge tyre with an exact replacement and pay... See more

Rated 5 out of 5 stars

Booked Halfords mobile tyre fitting and genuinely impressed. The fitter arrived on time, was professional throughout, and had the tyres changed quickly with no hassle at all. Pricing was very competi... See more

Rated 5 out of 5 stars

Great service, great availability for mobile fitting, came to my work and got the job done. No waiting around or having to drop car off. Fitter was a great fella, very polite, gave a quick ring 10mins... See more


Company details

  1. Tire Shop
  2. Auto Air Conditioning Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Car Service

About Halfords Mobile Expert

Written by the company

Halfords Mobile Expert is the efficient and convenient way to stay on the move. We cover 80% of the UK and our fully trained technicians can come to you at home or work, offering fitting on tyres, batteries, dash cams, tow bars and more. Head over to our website to view our full range of efficient mobile services.

We’re committed to never being beaten on price, so when you choose Halfords, you know you’re getting fantastic value.

You can also save money across our motoring products and services with the Halfords Motoring Club. Simply sign up for free or upgrade to premium membership and instantly gain access to exclusive offers and discounts.

Contact info

4.2

Great

TrustScore 4 out of 5

22K reviews

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Replied to 79% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great service

Great service, I was kept well informed before the fitters arrival, very competitively priced compared to rivals. Easy to book a convenient day/time

May 2, 2026
Unprompted review
Rated 4 out of 5 stars

Great experience

Booked a mobile tyre fitting with halfords which was easy to do. Tyre cost was reasonable compared to competitors.

Mobile fitting service could do with a more specific window which is why I knocked off a star. If you do not pay for a specific window you get given 8am-8pm which is fine but I expected a more specific window to be given to me on the day of the appointment when they send tracking information since they know who they will assign to which job and what their schedule will be, I did not get this. Instead you get a call from the technician about 15 mins before they are going to turn up.

The technician was great: friendly and easy going. When I had ATS come for a mobile tyre fitting a few months ago one of their technicians was great and another gave me attitude. This guy was chilled about where the car was parked and when I asked him if he wanted me to move mine back so he could fit his van in he said no it was fine. He also did not request to keep my keys like ATS did, not that I'm fussed if they are needed but I preferred being able to hold on to them. He was done very quickly which meant minimal disruption to my working day. Would happily use Halfords again next time I need a tyre replaced.

April 17, 2026
Unprompted review
Rated 2 out of 5 stars

Selling a flat battery which was second…

Selling a flat battery which was second as you sent the wrong on first time.Then being told you need to book a Diagnostics appointment as the car still wouldn't start. Out you came again to tell me this time I needed a electric Diagnostic as it sounded like it could be a starter motor which you don't do. So £99 later a really nice RAC man told me i Didn't need a starter motor I needed a new battery, saved me a lot of money by knowing what he was talking about. At last out came a very nice man from Halfords who knew what he was doing, a new battery that was the right one. A Very knowledgeable, helpful person that has my car up and running in no time.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Halfords mobile battery replacement service

The engineer arrived within the allocated time slot to replace the battery of my car at home. Very polite and able to explain the work he was going to carry out, including some important technical issues. Very satisfied with the whole work.
The overall service was very good, I was given a slot for the work the following day, price was fair.

May 1, 2026
Unprompted review
Rated 2 out of 5 stars

Wont work in the rain

The hassle we have had trying to get a dash cam fitted at home! I started looking and attempting to order on 6th March, the first slot for home fitting eventually came up as 3rd April after checking the website 3 times a day for26 days. When the fitter (Marcelle) arrived he refused to fit it as it was raining! He told me I must re-book! I tried spoke to Noni, I told her I would not be home 8-10 April, so she booked it for the 9th! I had to cancel that and re-book for 16th, Michael was amazing, BUT it was booked as a Warrantee not a new fit. He fitted it all and I was happy. However we had a 700 mile road trip that weekend. The Dash Cam did not record and videos at all, the screen saver never came on and the camera overheated. It was replaced yesterday 1st May. So far it does seem to be working.

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great service yet again!

I have used Halford's mobile tyre fitting service many times and it never disappoints.
The booking process was very easy online and the prices are very competitive, with discounts for 2 or 4 tyres at a time. The technician, Laslo, phoned to inform me when his was in my area. Laslo was polite and courteous and carried out the work very efficiently in exactly the timescale he said he would. Another great experience with this service. Great prices and the convenience of having tyres fitted on my driveway rather than visiting a tyre depot!
Recommended!

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Good value

Good value, quick service, good communication. Would have been perfect if there was greater availability but happy with the service

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Needed a new battery

Needed a new battery and Halfords were competitively priced, it was easy to book a visit and the engineer fitted the battery quickly and was very frendly and professional. Recommended

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

Halfords we're the most competitive

Halfords we're the most competitive price (20%off 2 or more pirelli tyres) easy to book and fitting within 2 days
Tyre fitter was friendly and professional and best of all didn't mark the wheels

April 28, 2026
Unprompted review

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