Halfords Mobile Expert Reviews 21,947

Selling a flat battery which was second as you sent the wrong on first time.Then being told you need to book a Diagnostics appointment as the car still wouldn't start. Out you came again to tell me this time I needed a electric Diagnostic as it sounded like it could be a starter motor which you don't do. So £99 later a really nice RAC man told me i Didn't need a starter motor I needed a new battery, saved me a lot of money by knowing what he was talking about. At last out came a very nice man from Halfords who knew what he was doing, a new battery that was the right one. A Very knowledgeable, helpful person that has my car up and running in no time.

The engineer arrived within the allocated time slot to replace the battery of my car at home. Very polite and able to explain the work he was going to carry out, including some important technical issues. Very satisfied with the whole work.
The overall service was very good, I was given a slot for the work the following day, price was fair.

Arrived on time.very tidy friendy and talked me through the service

The hassle we have had trying to get a dash cam fitted at home! I started looking and attempting to order on 6th March, the first slot for home fitting eventually came up as 3rd April after checking the website 3 times a day for26 days. When the fitter (Marcelle) arrived he refused to fit it as it was raining! He told me I must re-book! I tried spoke to Noni, I told her I would not be home 8-10 April, so she booked it for the 9th! I had to cancel that and re-book for 16th, Michael was amazing, BUT it was booked as a Warrantee not a new fit. He fitted it all and I was happy. However we had a 700 mile road trip that weekend. The Dash Cam did not record and videos at all, the screen saver never came on and the camera overheated. It was replaced yesterday 1st May. So far it does seem to be working.

Easy to book an appointment online, The mobile expert was informative and helpful.

I have used Halford's mobile tyre fitting service many times and it never disappoints.
The booking process was very easy online and the prices are very competitive, with discounts for 2 or 4 tyres at a time. The technician, Laslo, phoned to inform me when his was in my area. Laslo was polite and courteous and carried out the work very efficiently in exactly the timescale he said he would. Another great experience with this service. Great prices and the convenience of having tyres fitted on my driveway rather than visiting a tyre depot!
Recommended!

Did both mine and my husbands tyres very quickly at home, was a very smooth process and the engineer was very friendly!

Good value, quick service, good communication. Would have been perfect if there was greater availability but happy with the service

Quality tyre products from Halfords, the service rendered was perfect and booking process was very straightforward.the tyre price was very affordable and quality product.

Great customer service. The engineer called and arrived on time. Did the work as expected.

Punctual, efficient, no nonsense, good value.
Couldn't ask for more.

On time, excellent service

Needed a new battery and Halfords were competitively priced, it was easy to book a visit and the engineer fitted the battery quickly and was very frendly and professional. Recommended

Had new tyres fitted on the drive. From booking to fitting i couldn't fault anything.

Halfords we're the most competitive price (20%off 2 or more pirelli tyres) easy to book and fitting within 2 days
Tyre fitter was friendly and professional and best of all didn't mark the wheels

Excellent service. The whole process was quick, easy and fuss free!

Great service from Conor James @ Halfords Redditch today. Lots of energy and great communication. Thank you

Really helpful colleague who gave me the details I needed and had my best interests in mind

Booking process failed and I had to waste time calling an offshore call centre and spend a long time speaking with someone who barely spoke English to rearrange my fitting where a few mistakes were made. Not sure I will ever get that half an hour of my life back?

The guy who turned up did the work with no problems, shame he is backed up by such bad customer service - not his fault!

Halfords - stop cost cutting and treat your customers to the service they deserve. Just another case of a company going cheap, so won't be getting future custom from me.

I had a flat damaged tyre rendering the car undrivable. Once I found Halfords home fix site, I was easily able to book a next morning appointment to replace tge tyre with an exact replacement and pay a reasonable charge for home repair. The specialist was friendly, professional and quickly replaced the tyre, leaving a clean area and gave a full explanation of what he had done. It's a great service and certainly one I'd use again.