Halfords Mobile Expert Reviews 

22,036
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 1,289 reviews, reviewers had a great experience with this company. Customers consistently praise the professional, friendly, and efficient staff, highlighting their helpfulness and expertise in various services like tyre fitting and dash cam installations. The service is often described as excellent, with many appreciating the convenience of mobile fitting and the quick completion of jobs. Reviewers also find the pricing to be competitive and reasonable, offering good value for money. However, some people mentioned issues with the booking process, experiencing multiple attempts to complete a job or cancellations without notification. There were also instances where the product installation or service provided was not fully satisfactory, leading to further complications or additional charges.

What people talk about most

Service

Consumers find service to be positive, with many reviewers describing it as efficient, professional, and of a... See more

Staff

Customers had positive experiences with staff, frequently describing them as professional, friendly, and... See more

Booking process

Clients share ambiguous opinions on the booking process, with many reviewers finding it easy and... See more

Product

Reviewers highlight ambiguous aspects of product quality and service, with some customers praising good... See more

Price

Customers consistently note positive experiences with price, often finding reasonable and competitive rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Owen was very professional and friendly. He explained timescale precisely and reported back when the work was completed (4 new tyres fitted). Whole job only took 40 mins. Would not hesitate to recomme... See more

Rated 5 out of 5 stars

First time using mobile tyre fitting from Halfords. Easy to book online, very competitive pricing ( in fact , Halfords offered the best all in price after an online search),good availability during bo... See more

Rated 5 out of 5 stars

Halfords is, to date, in my opinion and experience reliable and efficient. MOT, tyre replacement and,most recently, a new battery. Also any items I need for the car are available. Prices are genera... See more

Rated 5 out of 5 stars

I have used the mobile tyre fitting service for the second time. The fitter rang me 30 minutes before arriving. He was very polite and efficient. I purchased the tyres at a good price. The fitter even... See more


Company details

  1. Tire Shop
  2. Auto Air Conditioning Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Car Service

About Halfords Mobile Expert

Written by the company

Halfords Mobile Expert is the efficient and convenient way to stay on the move. We cover 80% of the UK and our fully trained technicians can come to you at home or work, offering fitting on tyres, batteries, dash cams, tow bars and more. Head over to our website to view our full range of efficient mobile services.

We’re committed to never being beaten on price, so when you choose Halfords, you know you’re getting fantastic value.

You can also save money across our motoring products and services with the Halfords Motoring Club. Simply sign up for free or upgrade to premium membership and instantly gain access to exclusive offers and discounts.

Contact info

4.2

Great

TrustScore 4 out of 5

22K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 89% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(22,036)

1,188 reviews in the last 12 months

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Rated 3 out of 5 stars

My original booking for a mobile…

My original booking for a mobile battery replacement was cancelled by Halfords due to them not having the ‘budget’ battery in stock. Having already waited several days I was not best pleased. I had to rebook. Fortunately, I managed to get a booking the same day but I had to pay double my original order and Halford’s Payment Assist plan was not available to me this time. A double whammy. The replacement mobile expert completed the job ok, but due to the previous cancellation and double the cost I’ve knocked 2 stars off my review.

May 11, 2026
Unprompted review
Halfords Mobile Expert logo

Reply from Halfords Mobile Expert

Hello,

Thank you for leaving a review. I am sorry to hear about the issues you have faced with our services. I have passed this feedback on to the management team to ensure our services are improved. I am very sorry for the delay in response and the inconvenience caused.

Kind Regards
Olivia | Halfords Mobile Expert

Rated 2 out of 5 stars

The fitter was amazing when he…

The fitter was amazing when he eventually turned up a week late (not his fault), the booking system is shocking and they dont even tell you when they are not coming. I waited in all day for my appointment, got 2 emails and a text message reminding me of my appointment day! yet no one came! Only after chasing up I found out that they were never coming as they didnt have my tyres in stock. WHY did no one bother contacting me to tell me this vital piece of information? You have my details! Why didnt you contact me? shocking service and will never use Halfords again. Your fitters dont deserve your incompetence as they are brilliant and have to field the questions about your lack of customer care.

May 9, 2026
Unprompted review
Halfords Mobile Expert logo

Reply from Halfords Mobile Expert

Hello,

I am sorry to hear about the issues you have faced with our services, including issues with the booking system. Please can you update your review to contain an order number so I can look into this for you.

Kind Regards
Olivia | Halfords Mobile Expert

Rated 5 out of 5 stars

Halfords Mobile Expert

Halfords Mobile Tyre replacement service is an excellent service that I have now used twice. Make sure you order the right size tyre - simply photograph the size of the old tyres (it is written on the tyres). Then match it up with those available on the website. Pay for the tyres and pick a date. The guys who fit the tyres are very polite and very good to work with. Mohamed from Leighton Buzzard was my fitter this time. They have tyres of all prices. I have a very old car so the budget tyres at £50 per tyre including fitting were great value with no hidden costs. Throughly recommended.

May 11, 2026
Unprompted review
Rated 1 out of 5 stars

Paid for 4 new tyres mobile fitting

Paid for 4 new tyres mobile fitting. By next morning front two were flat although car had not been driven. I had paid and booked for mobile car battery to be changed two days later. Kept waiting all day for technician when I rang to enquire about time was told last slot 7 pm. Why not let customers know a rough time slot? I then asked if technician would rectify the tyres that were not fitted properly and told NO make another booking!!
My driving test booked for following day in my car that i had waited 6 months for but due to halfords not fitting my tyres correctly I will now have to cancel less than 24 hours so will loose my money!
Tyres are a SAFETY priority and this is unacceptable and distressing due to my driving test. DO NOT USE THIS COMPANY.

May 10, 2026
Unprompted review
Rated 1 out of 5 stars

Over charging customer

One for the worst service soo far in London. Company over charged for my tyres. I ordered Bridgestone tyres and I received Dunlop cheap tyres. Halfords Case Reference 00434864
Kindly refer above reference for my complain.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Stress free experience

Easy to organise through online booking process, reasonable price for the tyres I wanted, very friendly technician. The tracking process is really good, and it was an entirely stress free experience.

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

I've used Halford

I've used Halford, tires on the drive service a couple of times now and always got value for money, booking and paying was really easy with plenty of time slots to accommodate me and great technicians too 😎

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

We had a mobile tyre replacement and I…

We had a mobile tyre replacement and I unfortunately didn’t catch the guys name but it was at Baltic quay gateshead ne8 3qy our slot was 6-8pm today but he offered to come early which was great for us as we where in earlier than planned, the man that did the job was excellent and made my partner feel very comfortable which she isn’t always with this type of thing he was 10/10 so if you can find out who he was and pass on the feeback that would be appreciated great guy great service

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Mobile Tyre Change - Excellent

Had Brooklyn come out to change a tyre, he was extremely polite, friendly and professional. Knew exactly what he was doing and completed job in no time. He assured me all done and safe to drive. I drove down to Ldn that evening with no problem whatsoever! Thank you Brooklyn, it may be a day-to-day, easy fix job to you, but it was a major problem for me and a big relief after you came. Thanks Halford for having a next day mobile option where other companies could not offer.

May 7, 2026
Unprompted review
Rated 1 out of 5 stars

Tyre fitting 2 days late

Booked in for a Tuesday. At 5pm I was told a tyre fitter would come on Thursday!!!? Very poor service. Tyres fitted 2, YES 2 days late. Waste of my time.

May 5, 2026
Unprompted review
Halfords Mobile Expert logo

Reply from Halfords Mobile Expert

Hello,

I am sorry for the delay in response to your review. I have passed your feedback on to the management team to help improve our services. I am very sorry for the inconvenience caused.

Kind Regards
Olivia | Halfords Mobile Expert

Rated 5 out of 5 stars

Professional Greg

Greg, the technician that carried out my air con service at me home was professional and friendly.
From when I booked online to when Greg arrived I was updated about times etc.
Easy to book online with a lot of dates and times to choose from. Excellent service

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Very easy to book the service online. The chap arrived on time and the whole job was thoroughly explained. In 40 minutes all, done - very thorough, very professional and all work to a very high standard. I will use this service regularly from now one.

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Terrific easy to book service

Terrific easy to book service, used an allday slot for a battery change. Prompt call 10 mins beforehand. Clean van and technician, straight to wrok, nothing too much trouble, explained the outcome and all powered up in 20 minutes. Superb.

April 6, 2026
Unprompted review

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