Their soup cans are designed incorrectly. They can no longer be safely stacked on top of each other raising the real risk that a heavy can could fall onto a small child from a significant height. Also... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Heinz soups are not what they used to be
Heinz soups are so watered down now that they are
tasteless. I remember when they were thick and tasty, now they are all water with no consistency or taste. Just had their mushroom soup and it was disgusting like drinking water. I won't be buying anymore of their soups .
10 dented tins
Ordered 20 tins of the 5 beans variety, which I love. BUT 10 of the tins were dented. Tried to contact help centre but they couldn't help me without pictures. I tried all sugestions to down load my pictures. didn't work. I sent them to a friend just to make sure and they received them with no problem. Asked for a postal adress so I could post the pictures. This has taken a LOT of time. Never got a reply.
A really bad product based on bad…
A really bad product based on bad quality tomatoes. Most European brands have far superior quality and you don't get bad taste and bad morality.
Horrible Heinz Richmond Sausage And Beans
Heinz Richmond Sausage And Beans. Is a disaster. The old recipe was far superior they need to admit it was a mistake to change to Richmond low quality sausage and go back to the original.
Sponsoring hate on GB News.
Bring back curried beans
Why have Heinz taken curried beans off the shelf, we loved them, went perfectly on jacket potatoes or with cold meats and pickles. The new Tikka beans are horrible, won’t be buying them again, they look a funny colour and smell and taste awful too. Such a shame.
Heinz baked beans have changed their…
Heinz baked beans have changed their taste . I buy lots of tins but today we noticed the difference from a multipack . Crap sauce and the beans tasted slightly under cooked . I shall have to now try other brands ! The saying goes . If it ain't broke don't try and fix it !!!! 60 years of loving Heinz beans and now I am going elsewhere !!!
Heinz tomato ketchup total garbage and tasteless
Heinz tomato ketchup used to be my go-to, but I never questioned it—until the price went up. I decided to try some other brands and was shocked to discover that an expensive supermarket's own brand actually tastes like tomatoes! (Laughs) I had gotten so used to Heinz that I didn’t even think about the flavor, but now... there’s no turning back. And to top it off, I noticed the 1.35kg bottle has now been downsized to just 1kg for the same price!
Sorry forgot to mention M&S tomato sauce is £1 for a bottle and it's tip top.
Bring back the WW ready meal range!
Bring back the WW ready meal range!! I loved the lasagne and now it's been taken away!
What have they done to my Chicken Soup
As with others I was tempted to have an old childhood favourite for lunch today so paid CO-OP an insane £1.90 for a tin of Cream of Chicken soup. What a mistake this was..More consistency and taste in a puddle of water than this. I would have been better drinking a glass of water and apart from the price, the quality of this product has plummeted. A huge disappointment so please avoid as this is literally a very pale reflection of the former product
A TASTELESS OVER PRICED RIP OFF
Having ate Heinz beans whilst at my sister's today, and the conversation that it led to, I had to write this review...
As a kid, I loved everything Heinz did. Especially their pork sausage and beans. I would have ate them for every meal if had been up to me, and not my mother!! LOL And their ketchup tasted so gorgeous, I would eat ketchup sandwiches!! LOL
Skip forward 20 years to the mid 2000's, and I had been an athlete who had not ate Heinz in all of those years. However, my athletic days were now at an end, and so I wanted to reacquaint myself with gorgeous Heinz.
My God I was so disappointed, and I could not understand what had happened to Heinz, because everything I tried tasted awful. I put this down to my athletic diet, changing my taste buds with age. However, when I mentioned this to my best friend, he said... "Nah, Heinz hasn't been good for years. It's Heinz in name and nothing more, not to mention an absolute rip off!!" I couldn't agree more.
I never ate anything Heinz again! Until today 15 years on, and they still taste bland and dull. I now much prefer Aldi's in house products, which are closer in taste to Heinz's glory years, than Heinz themselves are!!
I recently saw a Netflix feature about Aldi, where a Heinz vs Aldi Ketchup challenge was done with members of the public, all but one or two people picked Aldi over Heinz. The Aldi sauce will cost you a fraction of the price of Heinz. Its so arrogant of Heinz to believe their product is good enough to deserve such a high price. Its absolutely not, and if Heinz sold their products at Aldi prices, I still wouldn't pay for them. Heinz lowering their prices won't make their products taste any better, or as good as they once did...
YUK'
I have to say that since Kraft/Heinz were bought by an American capital investment company the quality of all products have had all their ingredients changed, this is for the benefit of American citizens whose taste buds are used to junk food. We here in the UK have a much more of a craving for good quality and tasty food. Heinz now just turn out garbage.
I just bought some Heinz Cream of Tomato Soup
I just bought some Heinz Cream of Tomato soup as I have had a cancer diagnosis and I am very poorly, so I thought a nice reliable old favourite would be wonderful. Is it the American company Kraft that has RUINED this CLASSIC fare! What has happened to it? It was really grim with an unpleasant aftertaste and we are never buying Heinz anything again, as we think that they have probably ruined everything. The disappointment factor was 10/10. (Other reviews here suggest that Heinz are getting it very wrong these days!)
Heinz tins of soup going from Hero to Zero
If I could give Heinz a zero star I would.
I bought tins of Oxtail, Minestrone, Mulligatawny and Tomato soup last week from Morrisons. I have thrown all 4 in the recycling food bin after trying to eat a spoonful of each as I thought maybe there was an issue with the batch of the Oxtail so opened the other 3 and tasted a spoonful of each and spat it out. I used to really enjoy Heinz soup as I thought were superior to the supermarket own brands even though Heinz were more expensive. I believe Heinz has added tasteless fillers to the soups or watered them down regarding the Tomato and the Minestrone flavour but kept the premium price. I will never buy Heinz soups again and will be buying Baxters soups instead.
I feel I have wasted my money and in this day and age and as a pensioner I really cannot afford to waste food.
I used to love a nice thick veggie…
I used to love a nice thick veggie soup, in the past I have not been buying as its too expensive, but recently I thought I would treat me self. Oh my god I could not believe just how watery this soup has become, it was bordering disgusting. I thought it might of just been misremembered nostalgia and came online to see if others felt the same way and turns out Heinz is just disgusting water mess now a days.
I'll never buy Heinz products again.
I have always bought Heinz soups, particularly tomatoe and chicken soup.
The chicken was always my favourite, being quite substantial in consistency- it was always smooth and silky, with pieces of chicken in it.
Just recently I have not had the best appetite, but I really fancied some delicious chicken soup- Heinz of course.
But what a huge disappointment. Not only has it rocketed in price, almost £2 per tin.
It was thin and watery, as it was obviously so diluted with water, it was tasteless.
And then there was 4 of the tiniest pieces of chicken I’ve ever seen.
What makes me so angry is the pure greed these companies.
I get that products have gone up- but you dilute the soup, you remove the chicken, and STILL increase the price to almost double.
Surely do one thing or the other, but no- you have to be greedy and do BOTH! Lower the quality and also raise the price. This is profiteering- and after being a Heinz buyer for 50 years- you can now keep it, you’re actually taking your customers for granted when you expect us to buy your tasteless dishwater.
I’ll never purchase Heinz products again.
I’ve always bought Heinz sauces too, tartare, horesradish etc. at Christmas I noticed I could pour the sauces, when I used to spoon the product out of that- again- because they’re diluted- they’re tasteless. I’m glad you can afford to lose customers- you deserve to lose them if this is the rubbish you’re now churning out.
When you buy a supermarkets own brand, some people might say they use inferior ingrediants and thats why they may NOT be as tasty...
but HEINZ are doing that anyway, so I might as well pay 65p from Lidls and get that inferior quality that I am getting with Heinz at £1.70
I think the fact that Heinz have ignored ALL the complaints, no explanations or apologies.... tells us exactly what they think about their customers...
I don't know if anyone from heinz read the reviews?…
I don't know if anyone from heinz read the reviews but they need to wake up and actually try the slop they are producing! I have tried numerous soups and the worse one is cream of chicken soup. I paid £1.70 for a tin after seeing their advert. Mine looked nothing like the advert, it was bland, runny and had precisely three minisule bits of chicken. I certainly won't be wasting my money on their products again. Over the years I have seen their baked beans go from lovely to watery, their sauces reduced in quality, there's not much left they can ****up really! I might be old but I remember when heinz was renowned for quality, but not now!
Heinz tinned cream of chicken is…
Heinz tinned cream of chicken is nothing like it used to be. It's like it has been watered down in consistency and less taste.
Poor Ketchup followed by poor vouchers!
What a shame when a traditional company with a good "family" image goes a bit awry.
The latest incarnation of their Tomato Ketchup seems to include much more water. It is thin and runny and spills out of the squirty plastic bottle.
I sent an email to the customer service department and received a "cut and paste" reply and two whole £3 Heinz vouchers. Not sure they actually took my enquiry on board though.
I took the vouchers to Sainsbury's, where I was told they were "void" and could not be used!
So.... Impressed? No, not at all!
Oxtail soup ALWFUL !!!!
If i could give zero stars i would for the way youve changed your recipe for oxtail soup once my all time favourite now a tin of brown coloured water with what looks like bits of carrots floating in it that thin i thought it was anorexic !!! Change your recipe back to the original or i dont think many will buy this watered down water again i certainly wont be buying it at this recipe again buyers take notice heinz change it back !!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








