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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, most reviewers were let down by their experience overall. Many customers expressed dissatisfaction with the product quality, noting that soups and sauces have become watery, bland, and lacking in key ingredients like chicken or vegetables. Reviewers frequently mentioned that recipes have changed, leading to a decline in the taste and consistency they once appreciated. People also felt that products were overpriced, offering poor value for money, especially when compared to cheaper alternatives that taste better. However, some customers also noted specific concerns regarding the use of rapeseed oil in recipes, which they found harmful or undesirable.

What people talk about most

Product

Clients share negative opinions on product quality, with many expressing disappointment over changes in... See more

Quality

Customers had negative experiences with quality, with many expressing disappointment over changes to recipes... See more

Price

Customers consistently express strong dissatisfaction with pricing, frequently describing it as "absurd,"... See more

Value for money

Consumers express significant dissatisfaction with the value for money, citing overpriced, poor quality, and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Their soup cans are designed incorrectly. They can no longer be safely stacked on top of each other raising the real risk that a heavy can could fall onto a small child from a significant height. Also... See more

Rated 1 out of 5 stars

Opened brocoli and stilton yesterday went down the sinkvtoday curried butternut squash is going the same way No taste yesterday just weirdness and today the currys there in a water tasting backgrou... See more

Rated 1 out of 5 stars

Why have you started putting rapeseed oils in your soups! I haven't bought any since this change + I know I'm not the only one, you may aswell start putting engine oil in your products ,as it is just... See more

Rated 1 out of 5 stars

Too much sugar and so overrated better off going to Lidl or Aldi even Sainsbury’s own are half the price and taste better Expensive because of the amount of advertising this company uses Honestly... See more


1.4

Bad

TrustScore 1.5 out of 5

353 reviews

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1.4

All reviews

(353)

76 reviews in the last 12 months

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Rated 1 out of 5 stars

Heinz what have you done !!!!!

Wow heinz you need change your development team your Richmond sausage and bean are terrible. The colour is bland sausages to soft mushy not nice what have you done to your sauce. Your product wasn't broken but did need refining you have missed the plot line with this product tasted better in cheap brands fix it ? Richmond sausages are soft mushy and not nice your old sausages were fine but your tins were over filled with sauce not enough product poor poor poor

January 1, 2025
Unprompted review
Rated 1 out of 5 stars

£1.90 for a tiny of soup, Heinz are ripping you off.

I couldn't believe my eyes at the price of a tiny of Heinz tomato soup at the supermarket, £1.90. I decided to buy one along with a own brand at less than half price to see the difference. I was surprised that the own brand was actually just as good if not more tasty.
What a rip off Heinz has become

December 15, 2024
Unprompted review
Rated 1 out of 5 stars

The new broccoli and stilton soup

The new broccoli and stilton soup is terrible compared to your classics.
Thin with no body. Total lack of stilton oomph and no broccoli flavour.
Totally insipid. Should not be part of the Heinz experience.

December 8, 2024
Unprompted review
Rated 1 out of 5 stars

Broccoli and Stilton 400g…

I tried the Broccoli and Stilton 400g tin for my lunch at work , and it was disgusting!
I don't wish to be rude but it tasted like sick! It also left an after taste ! I only had two teaspoons full and threw it all away !

November 28, 2024
Unprompted review
Rated 1 out of 5 stars

I love tomato ketchup

I love tomato ketchup, but your large bottle costs £4
Fortunately the Batts brand in LDL's is equally nice and less than a pound.
Your tomato soup is also very nice but and £1.70 a tin, it's way too expensive.
Fortunately, Morrisons (own brand) tomato soup, is equally nice and only 62p tin.
i would no longer eat any Heinz products at all, as a point of principle.

November 22, 2024
Unprompted review
Rated 1 out of 5 stars

Heinz, rubbish bangers

Well, well, well. Heinz have finally put the nail in the coffin for my favourite beans and sausage and replaced the once tasty morsels, with anaemic, tasteless turds.
Richmond sausages, basically Tesco bangers with no bang, colour, taste that even make the beans taste crap. Much better to buy a different tin of beans, fry up a decent sausage and do your own.
Thanks Heinz, after 63 years, you found the right recipe to make me walk away.

September 1, 2024
Unprompted review
Rated 1 out of 5 stars

I tried the beans and Richmond…

I tried the beans and Richmond sausages, all i can say is they are awful. As in other comments they are just mush and tasteless. Why have they ruined this recipe. they say to improve it, let me just say they have ruined it.

November 1, 2024
Unprompted review
Rated 1 out of 5 stars

Heinz Tinned Spaghett

I remember Heinz tinned spahetti as a child and how rich and tasty the sauce was.
Thought I'd enjoy it again.
NO I DID NOT ENJOY AT ALL!!!
This was like eating watered down soup!!basically the thinnest sauce and bland as well.Will not be eating the remaining cans.expensive also!!!

November 6, 2024
Unprompted review
Rated 1 out of 5 stars

Heinz Beanz Richmond sausage 'sludge'

Hi - I bought 'Heinz beanz' with 'Richmond Sausages.' On opening the product found the sausages on top along with sludge that looked was supposed to be sauce.Digging down this eventually found whole beans, rather than crushed up one's like sludge.I found the sausages tasteless as did the beans the ones that actually looked like beans.Why was product that I once enjoyed in old form ever changed? Very disappointed.

November 6, 2024
Unprompted review
Rated 1 out of 5 stars

Omg the new Richmond sausages how awful…

Omg the new Richmond sausages how awful are they! Just some mush in with the beans, I used to love some beans + sausages on toast as a quick lunch, much to the disapprovement of my wife but now I can join her as these are truly terrible. You'd think that with food quality and expectations going up from when i was a kid how can they introduce this, did they not actually try them... ?!!

October 19, 2024
Unprompted review
Rated 1 out of 5 stars

Had to give it 1 star as there is no…

Had to give it 1 star as there is no facility to give a zero, due to some dental surgery I have to stay on a liquid diet for a few days. I bought some Heinz’s cup soup and what a disappointment they were. The Chicken, tasted nothing like chicken it was bland with its of cardboard like substances floating in it ( presumably dehydrated chicken! Ha!

November 2, 2024
Unprompted review
Rated 1 out of 5 stars

I bought 2 tins of heinz beans…

I bought 2 tins of heinz beans yesterday, at nearly £2 a tin,and upon opening one today for tea,discovered not just 1,but 4 hideous completely black beans in the tin! Can safely say I won't be buying ever again. And the Richmond sausage version are horrible also,the normal sausages usually in them are better tasting.

October 31, 2024
Unprompted review
Rated 1 out of 5 stars

Heinz please just stick to what you…

Heinz please just stick to what you know best please stop experimenting your broccoli and stilton soup is disgusting I would be terrified to try any of your new creations after my soup experience it was only fit for bin consumption.

October 30, 2024
Unprompted review
Rated 1 out of 5 stars

Bought a tin of oxtail soup for the…

Bought a tin of oxtail soup for the first time in years.wish I had not.
Wrong colour no flavour...no content.
Needs to carry a warning sign on it to warn off people who ever tried it before they changed the recipe ,added unsold tomato soup instead of beef flavour and removed any oxtail before it had the chance of flavouring the worst soup I ever had.Heinz meanz Liesz trading on past flavours and glories while keeping the price high

October 5, 2024
Unprompted review
Rated 1 out of 5 stars

Richmond Sausages !!

Just ate a tin of new recipe beans with Richmond sausages. Absolutely disgusting - no meat in the sausages just a gooey white pap. Understand why they were on offer in Tesco as no one is buying them. Also beware as no longer gluten free - what a backward step!

October 12, 2024
Unprompted review
Rated 1 out of 5 stars

Meatless spaghetti bolognese

Recently bought two tins of Heinz spaghetti bolognese from Sainsbury. Despite being described on the tin as ‘in a juicy meaty sauce’, there was not a scrap of meat in either tin - just pasta in a watery brown sauce.
I have eaten this product over many years, and will not bother again. The food was edible, but for what I got was incredibly overpriced. I was going to complain to Heinz, but what’s the point - I ate the food, and a refund would be pointless - Heinz are obviously on a money saving exercise with most of their products, and the men in suits in the boardroom are doing their best to destroy a respected brand, and drive us all into the arms of Aldi and Lidl own brands which are now much better taste and value.
Goodbye Heinz.

September 20, 2024
Unprompted review
Rated 1 out of 5 stars

Limited editions never in stock

Got an email telling me I have early access to their latest limited edition product. I clicked on the link within seconds and it was already out of stock. There is no pint emailing tens of thousands of people when you only have a handful in stock as it just wastes everyone's time and is a huge brand negative

September 20, 2024
Unprompted review

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