As an online retailer of music, films, and related products, you can't do much better than HMV. A great choice, although you may want to compare their prices. My order was delivered sooner than expe... See more
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It is always a pleasure to shop in store or on-line, but do prefer in store as the help and information is there always and easy to get. I always get good customer care, thanks to everyone who works... See more
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It is difficult for me to shop as I am a person with Autism and being in public has its drawbacks with so much ignorance and lack of humanity. HMV has been a place where I have been shopping since I w... See more
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Dea Matrona CD launch gig at the Birmingham Vaults. My pre ordered CD arrived on the due date and the Dea Matrona live show and meet n' greet was well organised and the HMV staff were polite and helpf... See more
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Company details
About hmv (UK)
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
United Kingdom
- www.hmv.com
4.6
Excellent
151K reviews
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Good service from the friendly staff.
Good service from the friendly staff.
I’ve used this branch quite a few times and will continue to do so.
June 17, 2026
I went to hmv
I went to hmv. Bradford purchased 3 c d s. I was told on the day my music would arrive to my home address within 24. Hours. So in short my first cd. Arrived 3 days after purchase numbers 2 and 3. Turned up the Monday so 6 days in total but happy with the music. I hope the feedback 🙏 is useful thankyou regards Andy gale
June 17, 2026
Pre-ordered CDs arrived right on time
Pre-ordered CDs arrived right on time. Thank you for the excellent service.
June 14, 2026
The item that I ordered wasn’t in store…
The item that I ordered wasn’t in store to pick up when it was supposed to be
I love HMV so am sad to write this review
June 12, 2026
Got it to me quicker than amazon's…
Got it to me quicker than amazon's prime "next day delivery" took amazon a week to get mine hmv took 3 days great stuff
June 17, 2026
Another Great Experience at Kingston
The team I spoke to we’re very friendly, when I was browsing vinyl I was approached by very friendly member of staff who asked if I wanted any help I explained I was enjoying myself looking through the vinyl, and I was left alone, which was much appreciated.
I was given a card with one of the sales assistance name on it. Unfortunately I lost it l, which is a shame that I can’t name the very helpful and friendly staff member.
June 14, 2026
Good price and quick delivery
Good price and quick delivery.
Item arrived in perfect condition and well packaged.
June 17, 2026
Good service from you with the product
Good service from you with the product
But should have been delivered in 48hrs
But took royal mail a full week to get to me
June 17, 2026
Wanted to buy a vinyl album
Wanted to buy a vinyl album
Ordered and paid for it
They delivered it
It was what I ordered
That’s about it really errr well done HMV
June 14, 2026
The staff knew exactly what i wanted
June 14, 2026
I collect some steel book dvd and yours…
I collect some steel book dvd and yours are well packaged and don't arrive dented
June 17, 2026
Great service
June 17, 2026
Excellent product and very happy
June 17, 2026
Nige
Nige , Took time out to See when the cds i had enquired about were to be released. Turns out it was over 2 months ago.But Store hadn't received any of the 2 cds .Promptly Ordered. When receipt machine chewed receipt. Nige sort out Lee.Who came and Sorted all out for me .Usual 5 star service. No panic just very Efficient.
June 17, 2026
Unprompted review
professional and helpful staff
professional and helpful staff at both the liverpool store and at the chester store. i had a problem with a vinyl record and they took extra time to make sure i got the best service. will definately use hmv again.
June 5, 2026
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