As an online retailer of music, films, and related products, you can't do much better than HMV. A great choice, although you may want to compare their prices. My order was delivered sooner than expe... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It is always a pleasure to shop in store or on-line, but do prefer in store as the help and information is there always and easy to get. I always get good customer care, thanks to everyone who works... See more
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It is difficult for me to shop as I am a person with Autism and being in public has its drawbacks with so much ignorance and lack of humanity. HMV has been a place where I have been shopping since I w... See more
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Dea Matrona CD launch gig at the Birmingham Vaults. My pre ordered CD arrived on the due date and the Dea Matrona live show and meet n' greet was well organised and the HMV staff were polite and helpf... See more
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Company details
About hmv (UK)
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
United Kingdom
- www.hmv.com
4.6
Excellent
151K reviews
Asks customers to review
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Quick quality delivery service and…
Quick quality delivery service and quality product 👌 10 out of 10
June 12, 2026
Reply from hmv (UK)
Hi JONATHAN
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK)
Hi Ollie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK)
Hi Janette
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Arrived quickly and well packaged
Arrived quickly and well packaged. Item was in mint condition and plays well. A little pricey with postage and VAT but worth having because it’s David Lynch
June 12, 2026
Reply from hmv (UK)
Hi Rufus
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good price
Good price, good delivery and in good condition - the three pillars of HMV. Thanks!
June 15, 2026
Reply from hmv (UK)
Hi Neil
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great company
Great company to order from, delivery was super quick and dispatched ahead of the pre order release date so it turned up on day of release!
June 15, 2026
Reply from hmv (UK)
Hi Molly
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent customer service and expert advice.
Excellent customer service and expert advice from the store manager, who helped me choose the perfect CD album. As always, a great shopping experience. I will definitely be back for more CDs in the future.
May 16, 2026
Reply from hmv (UK)
Hi Marcin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Pick up from in-store
Great to be able to order online and collect instore. Not all companies do this insisting you pay for delivery to your home address. That HMV does this without charge is to be applauded - and it gets you into the store (so you might buy more). Win-win.
June 14, 2026
Reply from hmv (UK)
Hi William
Thanks for getting in touch with such a positive 5-star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Rare DVD purchase
I was able to find a hard-to-obtain item which was dispatched the same day and arrived promptly, with good updates on the progress of the order. Very pleased.
June 11, 2026
Reply from hmv (UK)
Hello Hugo
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK)
Hi Dean
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
Very good service
June 11, 2026
Reply from hmv (UK)
Hi Joe
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK)
Hi Angela
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK)
Hello,
Thanks for taking the time to leave us a 4-star review!
We hope to earn that last star from you soon ;-)
Reply from hmv (UK)
Hi Wayne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order/collect
Easy to order - collected with no issues.
Staff are friendly and helpful
June 10, 2026
Reply from hmv (UK)
Hi Carl
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Local author
As with all my visits to the HMV shop in Bath, the service was excellent. On this occasion it was Jack Walters. BUT - why doesn't the shop stock on it's music bookshelves Jack's latest excellent book "Bob Dylan, Song by Song Volume 1 / 1962-1969". He's a local author and his previous book was on Bruce Springsteen. His new book on Dylan has been well-reviewed. I feel strongly that HMV Bath should stock his book and support your staff.
June 8, 2026
Reply from hmv (UK)
Dear Jonathan,
Thanks for taking the time to leave a review!
We greatly appreciate you taking the time to let us know your suggestions! We pride ourselves on the service that we offer but we rely on customer feedback in order to move forward and keep improving. We would therefore like to thank you for taking the time to make us aware of your thoughts, as we've passed this on to the relevant department.
Reply from hmv (UK)
Hi Christopher
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK)
Hello Graham
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to use avatar fire and ash blue raysite
Easy to use site, fast delivery time and variety of products.
June 13, 2026
Reply from hmv (UK)
Hi Gary
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy website to place order
Easy website to place order.
Fast delivery.
Well done have and royal mail.
June 11, 2026
Reply from hmv (UK)
Hi Gary
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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