Holden Property Group Reviews 

217
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I have lived in two different properties rented from Holden since 2015 (so 11 years in total!). Over that time, I have never had any issues - the team have always been superb - from finance, managemen... See more

Company replied

Rated 5 out of 5 stars

My experience in a large one-bedroom flat in the Shepherd’s Bush area has been great. Truly made a home out of the apartment, furnished and continually supported and accommodated with any improvements... See more

Company replied

Rated 5 out of 5 stars

Best landlords/property managers we've ever had. It's been an amazing experience to be looked after by a team of people who seem more like a group of friends than an agency. They're always available... See more

Company replied

Rated 5 out of 5 stars

A truly attentive, supportive and caring team. With how stressful the London renting market can be, this team does a wonderful job at making renting feel at ease and putting renters needs first whethe... See more

Company replied

Company details

  1. Real Estate Rental Agency

Written by the company

Welcome to Holden Property Group We are a boutique, bespoke and better homes provider to the private sector community with a personal service that that puts you first. No third party estate agents involved. Instead, one of our dedicated professionals will guide you through from your initial search to your actual move and your ongoing stay.


Contact info

4.9

Excellent

TrustScore 5 out of 5

217 reviews

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4.9

All reviews

(217)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

Rented with Holden Properties for 2 years. Both Sarah’s have been great. Very communicative and responsive when it came to any issue’s that may have arisen. Not many landlords are like that and it was very much appreciated.

October 31, 2024
Unprompted review
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Reply from Holden Property Group

What a fabulous review to receive, thank you so very much. We all really appreciate your positive feedback and wish you all the very best.

Rated 5 out of 5 stars

Great landlord

I have been renting through HPG for over 10 years now and have had an amazing,positive experience.everybody is so polite and professional and quick to deal with any issue that may arise. I have recently had external and internal works done to the back of the house that look great and the builders were amazing too.
Highly recommend.

October 31, 2024
Unprompted review
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Reply from Holden Property Group

What a wonderful review to receive, we are delighted you are so pleased with the service we provide. All of us in the team really appreciate your positive feedback, thank you.

Rated 5 out of 5 stars

They are great to work for

They are great to work for, as there accounts team is on the ball with regular payments and on the bigger jobs they arrange a deposit invoice payment before the works are carried out. A pleasure to work for.

October 28, 2024
Unprompted review
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Reply from Holden Property Group

What a great review to receive. Thank you so much for taking the time to give such positive feedback.

Rated 5 out of 5 stars

A brilliant property management…

A brilliant property management company. I’ve been renting in London for 14 years and they’re by far the best I’ve come across. They are responsive, kind, speedy, clear - problems are solved immediately. Can’t praise them highly enough!

October 28, 2024
Unprompted review
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Reply from Holden Property Group

Wow, what a wonderful review to receive, thank you so much. We are delighted you have been so pleased with the service we provide. All of us in the team wish you the very best, thank you.

Rated 5 out of 5 stars

Efficient and Effective Service

The common areas of the property where I live are well-maintained and kept in excellent condition. Over the past year, I’ve had the pleasure of working with Sarah Kearsley-Hunt, who has assisted me with various unexpected issues. She has been incredibly helpful, efficient, and effective in resolving these matters. I particularly appreciate her persistence in tackling the more challenging problems, such as coordinating with the council for rubbish collection, which has now been successfully resolved.

September 20, 2024
Unprompted review
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Reply from Holden Property Group

What a wonderful review to receive, thank you so much for your kind words. We are delighted you are so happy with the service we provide. From the Holden Property Group Team

Rated 5 out of 5 stars

Excellent service!

I recently had the pleasure of working with Holden Property Group during my move, and I can't recommend them highly enough! From start to finish, their service was exceptional.

The team was incredibly professional and attentive, ensuring that every detail of the moving process was handled smoothly. They provided clear communication throughout, which made the experience much less stressful. The staff were friendly and went above and beyond.
They were always available to answer any questions.

If you're considering a move, I highly recommend choosing Holden Property Group. Their excellent service and professionalism will ensure that your moving experience is a positive one!

September 2, 2024
Unprompted review
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Reply from Holden Property Group

Hello Andras,

Thank you so much for a wonderful review, we are delighted you have been pleased with our service so far.

From us all here at the Holden Property Group Team.

Rated 5 out of 5 stars

Great experience

Both Sarahs have been a real pleasure to communicate with throughout the year and a half that I lived in my flat. Renting in London can be tricky but they were always quick to respond and to sort any issues out. Very attentive team and loved the personal touches such as greetings cards. Thank you for everything!

September 10, 2024
Unprompted review
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Reply from Holden Property Group

What a fabulous review to receive, thank you so very much. We're delighted your experience was so positive. Wishing you all the very best, from the team at Holden Property Group

Rated 5 out of 5 stars

The best property managers!

A truly attentive, supportive and caring team. With how stressful the London renting market can be, this team does a wonderful job at making renting feel at ease and putting renters needs first whether that's receiving welcoming cards, responding to queries quickly or organising for electricians to check a fault on our behalf. You name it they get the job done. I couldn't recommend both Sarah KH and Sarah S at the Holden Property Group enough. Thank you for being the best at what you do.

September 4, 2024
Unprompted review
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Reply from Holden Property Group

Wow, what a fabulous review to receive, thank you so very much. We are delighted your experience has been so positive and wish you all the very best.

Rated 5 out of 5 stars

Moved recently to Fulham

Moved recently to Hammersmith, if we did ever have a problem in our flat they answered really fast and fixed all we had to fix, Sarah is the one who always dealt with our moving and she has been great with everything that we need, great communication with us and the landlord. We appreciate all the work

June 2, 2024
Unprompted review
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Reply from Holden Property Group

Hello Chiara,

Thank you so much for such a lovely review, we are delighted to have you as tenants at the Holden Property Group.

The Holden Property Group Team

Rated 5 out of 5 stars

Amazing experience!!

Amazing experience!!
It’s been a pleasure working together for me to move in, in all their years I’ve been moving from different countries I’ve never encountered such a nice details like my welcomes cards and the bottle of wine!!

Thanks for all the patience answering all of my questions and coming back to my to as soon as possible. And of course having the flat in pristine condition

September 2, 2024
Unprompted review
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Reply from Holden Property Group

Thank you Francesca for such a lovely review. We are delighted to welcome you as a tenant to the Holden Property Group.

The Holden Property Group Team

Rated 5 out of 5 stars

I have worked with Holden for a number…

I have worked with Holden for a number of years. They maintain and furnish their properties to a high standard and the entire team from administration to maintenance are a pleasure to deal with.
I often move existing tenants from one property to another which also shows their clients are happy.
Lindsay Drewe
Elect Inventories

August 23, 2024
Unprompted review
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Reply from Holden Property Group

Hi Lindsay, thank you so much for such positive feedback, we all really appreciate it and are delighted your experience with our team is so positive.
From the Team at the Holden Property Group

Rated 5 out of 5 stars

Working with Holden Property Group

We have worked with Holden Property Group for
quite a few years and find everything runs so smoothly
all the time.
Would highly recommend Holden without hesitation.

August 22, 2024
Unprompted review
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Reply from Holden Property Group

Hi John, such a super review to receive, thank you so much. We're all delighted your experience in working with us has been so very positive.
From the Holden Property Group Team

Rated 5 out of 5 stars

Super Landlord to deal with

Super Landlord to deal with. Quality properties. I know many of their tenants move between their properties, because they trust Holden to look after them. You can’t go wrong.

August 22, 2024
Unprompted review
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Reply from Holden Property Group

Hi Sophie, we are delighted with your wonderful review and feedback, it means a lot to all of us, thank you.
From the Holden Property Group Team

Rated 5 out of 5 stars

A good company to work with

We have worked with The Holden Group, and in particular Sarah for a number of years now. They are professional, responsive to emails, and all round decent, honest people to work with which can be rare in London. Their tenants are always nice to our staff when we carry out the work also.
Best
Mark Moseley
Director PestGone

August 22, 2024
Unprompted review
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Reply from Holden Property Group

Hi Mark, what a fabulous review to receive, thank you so much. We all really appreciate your positive feedback.
From the Holden Property Group Team

Rated 5 out of 5 stars

Top-tier agency!

Working with the Holden Property Group has been a dream compared to my past experiences renting in London. The whole team has been kind, accommodating, and very professional. Highly recommend!

July 12, 2024
Unprompted review
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Reply from Holden Property Group

Thank you Madison! We are delighted to have you as our tenant.
From us all at The Holden Property Group Team

Rated 5 out of 5 stars

Stress-free move

Holden property group made our move as easy as possible. All the documents and information was provided with ample time before move in date and our move in was a simple as possible. Can’t thank them enough for making our move stress-free!

June 14, 2024
Unprompted review
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Reply from Holden Property Group

Thank you for such a lovely review Georgie, we are delighted you are pleased with the service.

From the team at The Holden Property Group

Rated 5 out of 5 stars

Great professionals

As someone that has recently relocated to the UK, we are fortunate to have landed HPG for our first rental experience. They made the viewing and moving experience as easy as they could for us. Extremely professional and responsive to any concerns/requests.

Many thanks to Sarah S, Sarah K and Connor for helping us find a home in London.

June 12, 2024
Unprompted review
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Reply from Holden Property Group

Hi David. Thank you so much, such a lovely review to receive. We are very glad we made your moving in experience easy for you. We are delighted to have you as tenants at the Holden Property Group.

From us all at the Holden Property Group Team!

Rated 5 out of 5 stars

Outstanding Experience Start to Finish

Outstanding Experience Start to Finish

Their professionalism and efficiency made the move-in process so smooth and enjoyable. The property itself is well-maintained, and any maintenance requests are handled promptly and effectively.

The team is friendly, and always willing to go the extra mile. I have peace of mind knowing that I'm in good hands with Holden Property Group.

I couldn't ask for better landlords, Thank you.

May 23, 2024
Unprompted review
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Reply from Holden Property Group

Thank you very much for your kind review Renato. We are so glad you were pleased with our service and thank you for being such a great tenant. The Holden Property Team.

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