Holden Property Group Reviews 

217
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I have lived in two different properties rented from Holden since 2015 (so 11 years in total!). Over that time, I have never had any issues - the team have always been superb - from finance, managemen... See more

Company replied

Rated 5 out of 5 stars

My experience in a large one-bedroom flat in the Shepherd’s Bush area has been great. Truly made a home out of the apartment, furnished and continually supported and accommodated with any improvements... See more

Company replied

Rated 5 out of 5 stars

Best landlords/property managers we've ever had. It's been an amazing experience to be looked after by a team of people who seem more like a group of friends than an agency. They're always available... See more

Company replied

Rated 5 out of 5 stars

A truly attentive, supportive and caring team. With how stressful the London renting market can be, this team does a wonderful job at making renting feel at ease and putting renters needs first whethe... See more

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Company details

  1. Real Estate Rental Agency

Written by the company

Welcome to Holden Property Group We are a boutique, bespoke and better homes provider to the private sector community with a personal service that that puts you first. No third party estate agents involved. Instead, one of our dedicated professionals will guide you through from your initial search to your actual move and your ongoing stay.


Contact info

4.9

Excellent

TrustScore 5 out of 5

217 reviews

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4.9

All reviews

(217)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend.

I've been a tenant of the Holden Property Group for well over two years and it has been a joy throughout. The team are helpful and provide a great tenancy experience. So much so that when looking to upgrade recently, I relocated to another of their properties - knowing I could rely on them to deliver. Would highly recommend to others.

April 14, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service

We moved into our new flat within 6 days of viewing it for the first time. Incredibly impressed with Holden Property Group, they have been nothing short of brilliant. Great staff, fast responses to queries, and a smooth process from start to finish. Thank you!

January 14, 2023
Unprompted review
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Reply from Holden Property Group

Hi Caroline, what a wonderful review to receive, thank you so very much. We're delighted to have you as our tenants. Best regards, Holden Property Group Team

Rated 5 out of 5 stars

Brilliant Renting Experience

The Holden Property Group has been my landlord since December 2022 and I have recently renewed my lease. I have enjoyed dealing with the company from the very beginning, the staff have been highly professional and the property is well maintained. If I ever need to contact the team, I can rely on them to respond in a timely manner which is very helpful.

Both Sarah's in the property management department are extremely personable, making the entire experience even more pleasant and Chris who handles repairs is diligent. l would highly recommend this company to anyone looking to rent.

December 30, 2022
Unprompted review
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Reply from Holden Property Group

What a fabulous review, thank you so much. We are delighted you are enjoying your tenancy with us. Thanks again, The Holden Property Group Team

Rated 5 out of 5 stars

Thank you….

The Holden property group have been such a pleasure to rent from. They have been so attentive, kind and understanding during my stay with them. I would rent from them again in a heart beat and cannot recommend them enough.

December 7, 2022
Unprompted review
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Reply from Holden Property Group

Hi Amy, thank you so much for such a positive review. We are delighted that you enjoyed renting with us and we wish you all the very best for the future. Kind regards, The Holden Property Group Team

Rated 5 out of 5 stars

Thank you so much for everything you…

Thank you so much for everything you have done for me these 2 years!
It was really great staying in one of your properties
244D Acton lane was a palace for me and I strongly recommend it

December 1, 2022
Unprompted review
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Reply from Holden Property Group

What a fabulous review, thank you for being such a wonderful tenant. All of us at the Holden Property Group wish you all the very best for the future.

Rated 5 out of 5 stars

Lovely team

Lovely team to rent from. We rented from the Holden property group for nearly two years and can only say positive things about the experience, wish you guys all the best in the future

November 24, 2022
Unprompted review
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Reply from Holden Property Group

Thank you for the great review, Richard and Emma and for being such great tenants! We are sorry to see you go and wish you all the very best. Sarah K, Sarah S and the Holden Property Team!

Rated 5 out of 5 stars

Feel very lucky to have them as my…

Feel very lucky to have them as my landlord, very efficient and helpful. Very responsive and helpful via emails, and efficient in arranging any appointments needed to check/fix any potential issues in the flat. Highly recommend!

September 15, 2022
Unprompted review
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Reply from Holden Property Group

Thank you for the great review Crystal, we are delighted you feel lucky having us as your Landlord, we take great pride in our work. We hope you continue to be happy with us.
From Julia, Sarah, Chris & Connor

Rated 5 out of 5 stars

Recommend Holden property group to all!

Holden property group has been amazing from the start of our tenancy all the way to the end of our tenancy. They are super efficient with all our needs constantly being met and responses to all our emails within the hour. The checkout process was easy with all requirements being outlined to us as a reminder a few week before checkout. What also made the checkout so easy was the maintenance of the property when anything needed repairs as well as the property’s finishes being of high quality and therefore not much maintance needed from a tenants perspective. I will 100% use Holden property group in future when looking to rent again and would recommend them to everyone who is looking to rent in London.

September 8, 2022
Unprompted review
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Reply from Holden Property Group

What a great review, thank you Bianca. We hope we can welcome you again as one of tenants, we take great pride in making sure our tenants are happy and safe in their homes. Very best wishes The Holden Property Team

Rated 5 out of 5 stars

Great Landlords

Great Landlords, very efficient and friendly. They deal with any issues you have promptly and would highly recommend them. We have rented from them for 5 years and extremely happy with their service.

August 16, 2022
Unprompted review
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Reply from Holden Property Group

Thank you for the great review, we are delighted you have been with us for 5 years and are happy with our service, long may it continue! Best regards,
The Holden Property Team.

Rated 5 out of 5 stars

perfect landlords

perfect landlords! one of a kind - very caring and really easy on communication. we've been living in their flat in Acton Green for a year and it couldn't be any better!

August 11, 2022
Unprompted review
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Reply from Holden Property Group

A lovely review, thank you Mikhail. It means a great deal to us to have happy customers! Best wishes Julia, Sarah, Chris and Connor, the HPG Team.

Rated 5 out of 5 stars

I’ve lived in a property managed by…

I’ve lived in a property managed by Holden Property Group for two years and it has been a real pleasure dealing with the team! Any queries I had were always dealt with efficiently. The team at Holden are always happy to help and very friendly! You get the feeling they truly care about their tenants!

August 11, 2022
Unprompted review
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Reply from Holden Property Group

Thank you for the great review Victoria. We are sorry to see you go and wish you all the very best. Julia, Sarah and the Holden Property Team

Rated 5 out of 5 stars

Great support team!

I lived in a HPG flat in Fulham for over a year and by far the best renting experience I've had! Sarah and Julia were fab throughout... consistently clear communication and always available for a call if needed! Any issues were sorted out extremely quickly, with very quick replies (which anyone who has rented, especially in London, can agree is not usually the case with other landlords). Would be keen to rent from them again :)

May 4, 2022
Unprompted review
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Reply from Holden Property Group

Thank you for the wonderful review Gaby! We take great pride in providing our tenants with a great service and stress free experience. We hope you do rent one of our properties again. Best wishes Julia, Sarah, and the HPG Team

Rated 5 out of 5 stars

Have just moved in to a lovely flat in…

Have just moved in to a lovely flat in Acton and the communications, attention to detail and care exhibited by the entire team at HPG whom we have interacted with has been outstanding. I've never before had a welcome note waiting in the letterbox from a landlord - what a lovely touch! Many thanks for making us feel at home in our new home.

April 26, 2022
Unprompted review
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Reply from Holden Property Group

Thank you for the great review, we are delighted to hear you felt at home and welcomed in your new home. We are always happy to help and strive to keep our tenants happy. Best regards Sarah, Julia, and the HPG Team.

Rated 5 out of 5 stars

5* landlords!

I’ve recently moved in to a property with Holden as the landlords and Sarah and Julia have been incredibly kind and helpful as have the workmen who have been in to carry out work. Such a lovely experience. Thank you to all.

April 23, 2022
Unprompted review
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Reply from Holden Property Group

Thank you Jo for the wonderful review. We are delighted to welcome you to Holden Property and wish you lots of happiness in your lovely new home. Best regards from all of the HPG Team

Rated 5 out of 5 stars

Best experience I’ve had renting!

Such a friendly team who are always quick to respond and help in any way they can. Can’t recommend them enough.

April 20, 2022
Unprompted review
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Reply from Holden Property Group

Thank you for the wonderful review Rachael, it means a great to deal us. Very best regards, The Holden Property Team

Rated 5 out of 5 stars

Fantastic team !!

Fantastic team !!! they make sure all our needs and concerns are attended to in a timely manner - highly recommended !!!

February 22, 2022
Unprompted review
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Reply from Holden Property Group

Thank you very much for the review Pearl, it means a great deal to us. Julia, Sarah and the HPG Team

Rated 5 out of 5 stars

I would highly recommend the Holden Property Group

I have worked for the Holden Property Group for approximately 8 years as a sub contractor plumber. They are one of the most organised and best company’s I have worked for for , they care about the tenants, the communication is excellent, they are always happy to take advice about plumbing issues and are a pleasure to work for .

February 14, 2022
Unprompted review
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Reply from Holden Property Group

Thank you for the great review Kevin, and for your professionalism, and care, much appreciated.
Best regards the Holden Property Team.

Rated 5 out of 5 stars

Friendly and reliable, highly recommended.

Just renewed my tenancy with HPG for a third time. They've been wonderful and accommodating throughout our stay here. Always respond quickly to any questions and requests, get any problems sorted out immediately. Very highly recommended.

January 31, 2022
Unprompted review
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Reply from Holden Property Group

Thank you for the great review Christian, we are delighted you and your family recognise the passion we have for our tenants well being and happiness. Best wishes The Holden Property Team

Rated 5 out of 5 stars

I really recommend Holden Property…

I really recommend Holden Property Group. They helped me a lot with finding what I was really looking for.
8 years with this agency, very kind and helpful.

January 21, 2022
Unprompted review
Holden Property Group logo

Reply from Holden Property Group

Wow, 8 years! It has gone so fast. We are always happy to help and delighted you continue to be one of our tenants. Thank you and best regards The Holden Property Team

Rated 5 out of 5 stars

Very highly recommend. Thank you.

At HPG you will meet warm and kind people,but most of all professionals.
They always offers you the best service ;they are always be there for you to solve any problem;they are helpful and always seek improvements for the properties they represent;great communication for every detail concerns the  living quality and safety of their tenants;behind of all also  there is a great team of any kind of labourers ,who are always be there for you straight away;
I really love these people, they are all doing an amazing job and I am very grateful I am living at one of the flats they rent.I live 3 years now and I am not planning to leave soon.
A big thank you from me and my family to all of you.

January 20, 2022
Unprompted review
Holden Property Group logo

Reply from Holden Property Group

Thank you Joanna for the fabulous and greatly appreciated review, it means a great deal to us. HPG are passionate about keeping our tenants safe and well and are always happy to help.
We are delighted you continue to live with your family in one of our properties - thank you again!
Best wishes The Holden Property Team

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