I have lived in two different properties rented from Holden since 2015 (so 11 years in total!). Over that time, I have never had any issues - the team have always been superb - from finance, managemen... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I have lived in two different properties rented from Holden since 2015 (so 11 years in total!). Over that time, I have never had any issues - the team have always been superb - from finance, managemen... See more
Company replied
My experience in a large one-bedroom flat in the Shepherd’s Bush area has been great. Truly made a home out of the apartment, furnished and continually supported and accommodated with any improvements... See more
Company replied
Best landlords/property managers we've ever had. It's been an amazing experience to be looked after by a team of people who seem more like a group of friends than an agency. They're always available... See more
Company replied
A truly attentive, supportive and caring team. With how stressful the London renting market can be, this team does a wonderful job at making renting feel at ease and putting renters needs first whethe... See more
Company replied
Welcome to Holden Property Group We are a boutique, bespoke and better homes provider to the private sector community with a personal service that that puts you first. No third party estate agents involved. Instead, one of our dedicated professionals will guide you through from your initial search to your actual move and your ongoing stay.
118 Trident Court, 1 Oakcroft Road, , KT9 1BD, Chessington, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A really easy and smooth move, and easy to contact at all times. Reasonable rental prices for the area.

Reply from Holden Property Group
My husband and I would highly recommend HPG to anyone. They are helpful, respond to problems or queries quickly and are always incredibly friendly. We have rented with them for over four years now and couldn't be happier. Thank you so much to all of the staff there.

Reply from Holden Property Group
2 years of great service, always going above and beyond to make sure everything is kept to the best quality

Reply from Holden Property Group
Great, Affordable, professional, and CLEAN!
Amazing place to live

Reply from Holden Property Group
We have rented property from Holden since 2014 and are very satisfied with the whole experience. Their staff are always very professional, friendly and helpful and are always prompt in response to any queries or advice. The properties are always well maintained with any regulatory checks completed annually. We are very happy here and would not hesitate to recommend Holden to friends and family.

Reply from Holden Property Group
I have been a tenant for 16 months and I would highly recommend becoming a tenant with hpg as they are very professional and they respond very quick with any issues. The property I live in is maintained to a high standard . The office staff are very efficient.

Reply from Holden Property Group
I have been renting a property from Holden Property Group for the past 5 years and have had nothing but good service from them. The team are approachable and friendly, respond to any queries the same day, organise contractors to fix or replace items and generally keep everything running smoothly in our block of flats. I would certainly recommend them.

Reply from Holden Property Group
Holden Property Group have been incredible with such a proactive team. They have been so welcoming from the first day we moved into our flat with a card and bottle of wine to celebrate moving into our new apartment. They respond with in minutes and send out help where needed immediately and have gone over and beyond to upgrade things in the flat before we moved in. I highly recommend Holden Property Group as one of the best renting agents that I have come across in London.

Reply from Holden Property Group
Holden Property Group (HPG) has an amazing team who are Proactive, Accurate and Quickest at each step of the letting process. I have recently rented a property that is Modern, Affordable and maintained to a High Standard. Have got a best deal without any negotiation while I was getting busier due to the nearing year end.
Quickest response, excellent support and satisfaction is guaranteed if we just leave a text. I felt that the HPG team has integrated customer satisfaction into each step of the letting process making it a Delightful experience for customers.
Wishing a Happy, Healthy and Prosperous New Year 2022 to HPG.

Reply from Holden Property Group
They have excellent service for the tenants, if anything is needed they respond and help out immediately! Very friendly team too!

Reply from Holden Property Group
Incredibly kind and welcoming experience with Julia and Sarah. They’ve gone above and beyond and made this a super easy move. Have swiftly responded to any of my questions as this is my first move. They’ve been nothing short of amazing!

Reply from Holden Property Group
We have been renting from Holden for 4 months now, and so far it's been a great experience. They are super quick to respond to any issues we have and are extremely welcoming, kind & professional. I would definitely recommend them.

Reply from Holden Property Group
Have rented a Holden property for around 18 months in Hammersmith. Shared house is large and well kept. The team at Holden are always prompt in arranging any maintenance required and open to upgrades/improvements we suggest. Would happily rent from them again in the future.

Reply from Holden Property Group
Holden have been perfect the Landlords, every detail and the small follow ups professionally handled.
Tony has been especially helpful. Fully Recommend as one of the best Landlord and agents that I have come across.
We love our flat, good quality, nicely furnished and decorated and a world away from most Landlords that cut corners and do things on the cheap
A team that are a pleasure to deal with, professional, commercial but straight forward and kind and it’s the little touches that make all the diference
The rents are quite high for me but the quality of service more than makes up for it. Nothing is too much trouble and the comunication is polite and professional.
I wish other Landlords would have the same standards
Professional, friendly team and helpful. Tony has been great and takes real pride and care in the property as everyone at Holden Property does. I have had some Landlords that have been dreadful, if only they could all learn a bit more from Holden- Thanks team!

Reply from Holden Property Group
Lovely flat with great property management team.

Reply from Holden Property Group
I have happily been a tenant with Holden Property Group for three years now and I can honestly say that I have never had such a pleasant renting experience. Our house is in excellent condition, but whenever an issue does arise I get immediate assistance from the Holden team. In my twenty years of renting properties all over the world, I have never encountered such a courteous, professional, responsive and pleasant landlord as the Holden Property Group. I highly recommend Holden.

Reply from Holden Property Group
I recommend to use them, the team is very kind, serious and responsive. Always here when needed.

Reply from Holden Property Group
I have recently moved into a property & from the very first moment I enquired about it, to the day I moved in, things could not have run any smoother. Everyone at Holden are so very welcoming, kind & professional. On moving in, the property was immaculate, professionally cleaned & everything done to a very high spec.
Moving property is usually a stressful time but this experience has been a pleasure. Many many thanks to Holden Property Group.

Reply from Holden Property Group
Incredible service received when moving into my new flat. Incredibly professional from the get go. Nothing is too much- I have rented all over London over the past ten years and no company has ever been more willing to treat tenants as kindly as Holden Property Group has. I would 100% recommend.

Reply from Holden Property Group
I have just moved in a month ago and can say that it is a very good company offering affordable and modern flats with excellent locations in Bristol (Summer Hill Court).
Many thanks to Sarah Kearsley-Hunt and Julia Scott who were so professional and helpful throughout the whole process starting with the viewing until making sure that I have safely settled in my new flat. Also, I'd like to thank Tony for being a nice and handy person concerning some domestic issues.

Reply from Holden Property Group
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.