Holden Property Group Reviews 

217
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I have lived in two different properties rented from Holden since 2015 (so 11 years in total!). Over that time, I have never had any issues - the team have always been superb - from finance, managemen... See more

Company replied

Rated 5 out of 5 stars

My experience in a large one-bedroom flat in the Shepherd’s Bush area has been great. Truly made a home out of the apartment, furnished and continually supported and accommodated with any improvements... See more

Company replied

Rated 5 out of 5 stars

Best landlords/property managers we've ever had. It's been an amazing experience to be looked after by a team of people who seem more like a group of friends than an agency. They're always available... See more

Company replied

Rated 5 out of 5 stars

A truly attentive, supportive and caring team. With how stressful the London renting market can be, this team does a wonderful job at making renting feel at ease and putting renters needs first whethe... See more

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Company details

  1. Real Estate Rental Agency

Written by the company

Welcome to Holden Property Group We are a boutique, bespoke and better homes provider to the private sector community with a personal service that that puts you first. No third party estate agents involved. Instead, one of our dedicated professionals will guide you through from your initial search to your actual move and your ongoing stay.


Contact info

4.9

Excellent

TrustScore 5 out of 5

217 reviews

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4.9

All reviews

(217)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect rental experience

Myself and a friend rented a property from Holden for the past 2 years and I cannot speak highly enough of the service we received. The house was in a very good condition when we moved in and if we had any issues, Julia would make sure it was taken care of very quickly with minimal fuss. All the staff working for Holden are very friendly and considerate which is not something I've experienced with other agencies.
We have recently moved out and Holden were very accommodating here, allowing me to remain in the property for an extra 10 days whilst I waited to begin my next tenancy. Such personal care is representative of the experience we had throughout our 2 years renting from Holden and I would highly recommend them.

August 30, 2021
Unprompted review
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Reply from Holden Property Group

Thank you for the great review Oli - we wish you both all the very best.
The Holden Property Team

Rated 5 out of 5 stars

Great experience with Holden Property…

Great experience with Holden Property Group.
Been renting with them for almost two years and the little problems we encountered were solve promptly.

Fantastic team… best agency so far!

July 9, 2021
Unprompted review
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Reply from Holden Property Group

Thank you very much for the review Marta. We wish you all the best with your next move.
The HPG Team!

Rated 5 out of 5 stars

The Holden property group have been…

The Holden property group have been amazing for this past year that we’ve been with them. They are easy to contact and any issues we’ve had have been corrected usually the same day. We would definitely use them again. Julia in particular was a huge help to us throughout the tenancy.

July 7, 2021
Unprompted review
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Reply from Holden Property Group

Thank you for the great review Daisy. We are sorry to see you go, please don't forget to contact us if you ever need a property in London again.
Best wishes Julia, Sarah, Chris and Connor

Rated 5 out of 5 stars

Excellent and an outstanding service

Sarah, from day one, made the process very very smooth and straightforward. She has been very helpful throughout and I am very happy that I have chosen to be a member of the property. The property has been cleaned thoroughly and looks very modern. I highly recommend getting in touch with the Holden Property Group if you want to be treated more than just a tenant!

June 17, 2021
Unprompted review
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Reply from Holden Property Group

Thank you for the great review Ahmed, we are delighted to welcome you as one of our tenants.
Best wishes Sarah and Team

Rated 5 out of 5 stars

Highly recommended from a set of…

Highly recommended from a set of tenants for over two years. Always quick to respond when we had problems and very understanding of issues that we raised. From the management to the maintenance team, they were great to interact with.

May 26, 2021
Unprompted review
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Reply from Holden Property Group

Thank you for the review Russell et al, we take pride in looking after our tenants and appreciate your kind words.
All the best
The Holden Property Team.

Rated 5 out of 5 stars

Excellent- property was in lovely…

Excellent- property was in lovely condition and any issues were always dealt with quickly and efficiently

May 20, 2021
Unprompted review
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Reply from Holden Property Group

Thank you for your great review Natalie, we take pride in looking after our tenants.
Julia, Sarah, Chris & Connor

Rated 5 out of 5 stars

Brilliant service

We had an excellent experience dealing with Holden from beginning to end of our tenancy. Always on hand to support or resolve any issues.

Thanks again!!

Alex and John

May 12, 2021
Unprompted review
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Reply from Holden Property Group

Thank you Alex and John for the review and for being great tenants. We wish you well in your new home.
Julia, Sarah and team.

Rated 5 out of 5 stars

Very good experience

Very good experience! They always look to satisy both property owner and customer needs. They do great and detail-oriented work. They even surprised me with a greeting on my birthday which shows their care and attention to detail in this experience. And not only... They listen to your needs and always try to help you.
Very professional and transparent. Very responsive and helpful. Any issue I had they came into my help.
I can’t recommend them enough!

April 7, 2021
Unprompted review
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Reply from Holden Property Group

What a great review, feedback greatly appreciated. We are so pleased you are happy with our service, thank you for being great tenants!
Sarah, Julia, Chris and Connor.

Rated 5 out of 5 stars

The team is very kind and helpful

The team is very kind and helpful. They always give prompt feedbacks if any issues and they are all super professional. Highly recommended!

March 4, 2021
Unprompted review
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Reply from Holden Property Group

What a lovely review Simone - thank you! We are delighted you have renewed again for another year - you are a great tenant.
Best
The HPG Team

Rated 5 out of 5 stars

Great acting landlords!

Great acting landlords!
Holden were my landlord for 2 years and from start to finish they made the renting experience so simple and enjoyable. Whenever there was an issue with the property they would resolve this immediately and had a really professional maintenance team to support with this.

March 1, 2021
Unprompted review
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Reply from Holden Property Group

Thank you for the great review Olivia. We are sorry to see you go but wish you all the very best.
Julia, Sarah, and Chris

Rated 5 out of 5 stars

Excellent to work with

I worked with Holden Copley on the purchase of a property in Beeston. It was a complicated purchase with numerous conveyancing issues for both me and the vendors to overcome. It is fair to say without the tenacity of Holden Copley I doubt the purchase would have been possible. I would particularly like to thank Lianna Vocaturo - she worked so hard to make this purchase happen - notwithstanding lockdown, Christmas/ NY etc - she kept on pushing away at all parties until we got done. I look forward to working with Holden Copley and Lianna on more transactions. Thank you.

January 28, 2021
Unprompted review
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Reply from Holden Property Group

Hi
You have sent to the incorrect company, we are Holden Property Group. I am sure the company you meant to send it to would love this review.
Best regards
HPG

Rated 5 out of 5 stars

Amazing service

Amazing service, attention to detail, good resolution of issues/problems, service team is friendly and always willing to help. Quite happy with the experience. Would definitely recommend.

January 12, 2021
Unprompted review
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Reply from Holden Property Group

Thank you for the review Eric, we have enjoyed you being a tenant for the last 3 years and are sorry to see you go but wish you all the very best.

Rated 5 out of 5 stars

I have rented with Holden Property…

I have rented with Holden Property Group for the past year and a half. They have been great landlords - always quick to reply to emails and answer any queries. I would definitely recommend.

December 6, 2020
Unprompted review
Holden Property Group logo

Reply from Holden Property Group

Thank you Bethan and we wish you all the very best.
The Holden Property Team.

Rated 5 out of 5 stars

Please accept my apologies for an…

Please accept my apologies for an earlier review. It was a case of mistaken identity and was intended for another company with a similar name, of which the review was accurate. I removed as soon as I became aware of the error.

November 25, 2020
Unprompted review
Rated 5 out of 5 stars

I rented with Holden for almost 2…

I rented with Holden for almost 2 years. In that time they have been responsive, supportive and so helpful with any queries I raised. Julia Scott the head of property was so helpful when I needed help with move in and move our dates that kept changing. I would definitely recommend Holden to anyone looking to rent. Thanks to all at HPG for making this a very positive experience!

September 9, 2020
Unprompted review
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Reply from Holden Property Group

Thank you for your kind review Carol. We wish you all the best and want to thank you again for being such a great tenant.
Best wishes
Julia and the HPG team.

Rated 5 out of 5 stars

Great agency

Had a great experience renting from HPG - they responded quickly to any issues and were very flexible with changing moving-out dates in light of the COVID-19 lockdown

September 3, 2020
Unprompted review
Holden Property Group logo

Reply from Holden Property Group

Hi Patrick, thank you! We wish you the very best with your move.
The HPG Team.

Rated 5 out of 5 stars

It has been an amazing experience…

It has been an amazing experience renting with HPG. They are very friendly, honest, helpful and always quick to respond with any issue at the property. They always look after their tenants.
We were supposed to move out in February from one of their properties but couldn’t find anywhere suitable due to our financial situation and then COVID-19, eventually we moved out in August . HPG were very patient and supportive throughout the whole process and offered to help on number of occasions.
I would definitely recommend HPG as one of the best agency We’ve ever dealt with.
We would also love to say big thank you to Julia Scott for her support and Chris Woolley for being ever so helpful .

August 13, 2020
Unprompted review
Holden Property Group logo

Reply from Holden Property Group

Dear Ewelina
Thank you so much for the lovely review. We are glad to have been a support and wish you and your family well in your new home. Thank you for being great tenants.
Julia and the HPG team.

Rated 5 out of 5 stars

Tenant- 2 years

I have been a tenant with Holden property group for two years now and the whole team is so lovely, professional and helpful! Have loved being their tenant!!!!

August 3, 2020
Unprompted review
Holden Property Group logo

Reply from Holden Property Group

Dear Abigail
Thank you for the lovely review, we loved you being a tenant too!
Good luck with your next move.
Best wishes, the HPG Team

Rated 5 out of 5 stars

My experience with Holden Property was great!

They were always very professional, quick to respond and very friendly. They made us feel like we were at home, they sent us out a bottle of wine and a welcome card when we moved in. Would definitely recommend their services.

July 23, 2020
Unprompted review
Holden Property Group logo

Reply from Holden Property Group

Thank you for the review Jenny. Wishing you all the best in Spain, we were sorry to see you go.
Best regards
The Holden Property Team.

Rated 5 out of 5 stars

Trustworthy

Professional, trustworthy and always have a thoughtful touch... even a bottle of bubbly when our LO arrived. Very quick to respond to any maintenance issues. We will be renting with Holden again.

July 15, 2020
Unprompted review
Holden Property Group logo

Reply from Holden Property Group

Hi Laylah, thank you for the lovely review, greatly appreciated. We are delighted you are with us for for a further 12 months and that the three of you enjoy the new flat.

Best wishes, Julia and the HPG Team.

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