I waited for 2 months to get an appointment! The staff were rude and dismissive, in the end my car did not get repaired due to not having a courtesy car provided on the day. Then was offered another a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After service was terrible, car delivered on 16/04 come with no mat which we paid for, I understand there are delay, it has been 7 weeks of delayed and try to contact KIA Colindale via email of cour... See more
In my experience I have found Hummingbird Cars to be extremely well organised. I especially like that fact that they are so easily contactable via email, since I am usually very busy being full time w... See more
The service department is very bad and not friendly stuff and also the professional mechanics is very bad they always done the worse service in my car as it always coming missing rubbers or something.... See more
Company details
Information provided by various external sources
Heritage and History has made us London’s most trusted car service! Complete customer satisfaction remains our highest priority. From Airport Transfers, Cruise Port Journeys or be it a London or UK tour you’re in safe hands. We are certain you won’t find the same high standards elsewhere. Our 5 star rated online reviews reflect our 98% on time service.
Contact info
AMC House, 12 Cumberland Avenue , NW10 7QL, London, United Kingdom
- 0044(0)2089658080
- info@hummingbirdcars.co.uk
- www.hummingbirdcars.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No hassle
Good service picked up from Heathrow straight forward no hassle will use again
Great service
For the second year running, we used Hummingbird for transfers to and from Gatwick. They were on time in both directions, even though our flight back was delayed, they helped with bags etc. Excellent service.
Fantastic
Fantastic service. I booked an airport transfer online. The driver was waiting for us as we came out of arrivals. He was polite and helped me with my luggage. I would recommend without reservation!
Impressed
I had a great experience using this taxi service. Driver's name was Victor who was very helpful with my luggage. This is the fourth time I have used this company. Spot on every time!
Thank You
A great service provided. It was easy to communicate with them via the friendly staff, both on the phone and in person. Thank you for a hassle free journey.
Best Airport Transfer Service in London
I have used Hummingbird cars for an airport transfer on many occasions. Last week we were travelling to Heathrow from Watford. Our driver has always been on time each of the times we have booked and they are very friendly and polite. Booking was really fast online and worked like a charm. I would definitely use the service again and recommend to anyone else that needs an airport transfer.
GREAT SERVICE
Have used this company on a number of occasions and have always received excellent service with no drama. Office staff are very courteous. NO extra charges for flight delays! This time my flight was delayed by two hours the driver was waiting inside the arrivals hall with a name board for me. and they did not charge me any extra for this, Very appreciable policy.. No hesitation to recommend them at all
5 Star service would highly recommend
I have used Hummingbird Cars twice now and have had excellent service both times. Both the drivers and the customer service representatives on the phone have been nothing more than polite, friendly and efficient. Competitive prices. Finally a company that knows what it's doing!
Very good service,
Very good service, driver was there for us when we come out of the flight: with the nameboard, will definitely use them again)
Ontime Service
Driver arrived ontime and took us to the airport ontime, he was very polite and helped us with our luggage and we only paid £25.00 from W2 to Heathrow Terminal 3. Exactly only £25.00
Top class service
Punctual,polite, clean cars,overall service excellent.
AVOID AT ALL COSTS
We stupidly prepaid a taxi to the airport which hummingbird. However, instead of refunding the money straight away, they just took the money and never gave it back.
After numerous emails they just go silent and either stop responding to emails or promise they will process the refund which up to this day (3 weeks later) I'm still waiting for.
If you want to work with a decent and reliable taxi company, do avoid hummingbird cars.
Massively disappointed as I used to recommend them to friends but will now warn others to NEVER use this company!
HummingBird was GREAT in all regards!
We used Hummingbird to go from Heathrow to Strand Palace on 7, Sept and a return trip 13, Sept from Strand to Heathrow. Great, courteous and careful drivers,clean comfortable cars, on-time or early and compared to a black cab, great price. We booked through MiniCabit and we had a great experience. I was even able to communicate with Hummingbird ONLY through email because my cell phone roaming from the USA was off in the U.K. and they returned my email in real time and communicated perfectly. We had zero problems with Humminbird and would recommend them to anyone.
Great Service
Booked a transfer on Monday, 01/06 for a transfer from London to Heathrow a day later via minicabit. Booking, confirmation etc. worked fine. The driver showed up as promised. Very friendly service from him and easy transfer to Heathrow. The car was very clean with enough space for the family and the luggage. Many Thanks for this. From my experience I can recommend the company.
Excellent
I booked a transfer from Islington to Heathrow for 4 people. The price was good . The driver arrived on time and the service was great. I recommend.
Excellent service
Easy to book; we did it from abroad for a pick-up at LHR.
On time and courteous driver.
Great service thanks.
Good experiance
Good experience every time. was late to come out of the airport and these guys adjusted my booking without any drama at all.
Thank you
Good service
Hi used Hummingbird a few times now, never let me down good service recommended.
PERFECT
This company transferred me and my family, 7 people in all from Heathrow airport to our hotel, everything was perfect!
The next day we booked a tour around London, We spent about 6 hours with the driver again everything was perfect
Our return journey was also perfect!
On all three occasions the driver, vehicle and general service was perfect.
Just saying Thank you was a bit worried about the level of service due to this company being the cheapest around.
Thanks again
Competent, Professionnal and nice driver
Less expansive and easier for a family than the train.
Our driver was really friendly and competent.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








