I waited for 2 months to get an appointment! The staff were rude and dismissive, in the end my car did not get repaired due to not having a courtesy car provided on the day. Then was offered another a... See more
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After service was terrible, car delivered on 16/04 come with no mat which we paid for, I understand there are delay, it has been 7 weeks of delayed and try to contact KIA Colindale via email of cour... See more
In my experience I have found Hummingbird Cars to be extremely well organised. I especially like that fact that they are so easily contactable via email, since I am usually very busy being full time w... See more
The service department is very bad and not friendly stuff and also the professional mechanics is very bad they always done the worse service in my car as it always coming missing rubbers or something.... See more
Company details
Information provided by various external sources
Heritage and History has made us London’s most trusted car service! Complete customer satisfaction remains our highest priority. From Airport Transfers, Cruise Port Journeys or be it a London or UK tour you’re in safe hands. We are certain you won’t find the same high standards elsewhere. Our 5 star rated online reviews reflect our 98% on time service.
Contact info
AMC House, 12 Cumberland Avenue , NW10 7QL, London, United Kingdom
- 0044(0)2089658080
- info@hummingbirdcars.co.uk
- www.hummingbirdcars.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Deceiving Taxi Company
Deceiving Taxi Company
I have used the online quote for a one way trip to Heathrow and was given a price of £47. Minutes later I received an email from HummingBird Cars saying that because it's Christmas I have to pay 50% extra. Why is that HummingBird Cars ?, does fuel cost more on Christmas day ?
Unreliable company, would not recommend it.
This was back in 2013, I just noticed that my initial review had been removed, will be providing evidence to Trust Pilot of booking
Booking cancelled without warning
Made booking for ride to the airport couple of days in advance, paid online and got confirmation email. On the day I was waiting but no taxi arrived, I called and was told that my booking was cancelled because I didn't respond to some additional email they sent me - which I never received. Even though I paid and they confirmed they didn't bother to call me to get confirmation from me. They just cancelled booking without warning.
The nice website is at total odds to service provided.
The nice website assuring pick up in the airport terminal on time is at vast odds with personal experience - totally ignore the flight info, left the passengers waiting in the terminal an hour and 15 minutes from the flight arrival time, 4 calls to the company to find out what’s happening, absolutely no apology. Just a really awful way to treat customers.
Really unprofessional service and rip offs
Really unprofessional service. Tried to rip me off by doubling up the price at drop off with the excuse that my flight was delayed, even though in their terms and conditions they specifically mention that there are no extra charges for that. Very unprofessional service both from the people on the phone and the driver. Avoid at all costs
Unprofessional
I have used the airport transfer services before and they have been good so far. I am particularly annoyed by the person I just spoke to over the phone to book my next airport transfer. The prices online were lot less than what he was quoting on phone. When pointed the difference to him, he said online is wrong and they would have sent a follow-up mail with increase price had I used the online booking! Post that he mentioned that I should use a local airport transfer service instead. Very unprofessional and rude!
A solid down to earth reliable and trustworthy company
We have bought three cars from Hummingbird and dealt with them for services etc for over 6 years - its a very down to earth, what you see is what you get, honest company and they don't always get it right but they will bend over backwards to remedy the situation. I would like to draw particular attention to one Priscilla Cleary who is charming and very efficient - a joy to deal with. All in all in this day and age this is a company that you can trust and feel safe with.
Bad service and terrible driver
Bad service and terrible driver. Do not use them.
Reliable, cheap and friendly.
This company is cheap, reliable and friendly. Always helped me and my family out in the past. Thanks
They got the best 8 seater vans for …
They got the best 8 seater vans for good price.
Great new website
Great new website, got 5% off when I became a member! Used Hummingbird for a few years now great service. Good team to travel with always willing to to do a little bit extra. Thanks.
thank u for the safe ride
On time,smooth and safe driving,really recommended
Thank you
Me and my family used this company, 6 people in total to travel to travel from home ( Amersham ) to Heathrow and return.
The driver was very smart ( Stephen ) vehicle was new and had leather interior. Helped with kids and luggage. Very polite and good natured.
Would give more stars if i could.
Thanks to you and your firm.
Great Service
Great Service! Highly recommend Hummingbird... I have been using them for over 2 years and they never let me down, friendly and helpful staff.
Good value for money
used hummingbird cars recently. Can't rate them highly enough. Driver was polite and car was nice and clean. Good value for money, will definitely use again.
Very Good service helpful driver
I travelled with hummingbird cars recently. Very happy with the service, was on time, car was nice and clean. Driver was polite and helped with luggage. Will travel with them again.
Good job
Used this taxi service twice from Paddington to Heathrow charged me £30, provided me with a free child seat on both journeys. Good job thanks
Highly Recommended!!
After Hummingbird Cars being highly recommended to me by a friend who has used the company for a very long time, regularly for both business and pleasure purpose's, I have now used them myself on several occasions. They are without a doubt the most professional, reliable and reasonably priced company I have used in a long while! Having booked using the online service they provide and calling directly over the phone, both were equally hassle free and efficient. I will definitely continue using Hummingbird cars in the future!
reliable efficient service
We have used Hummingbird Cars London on several occasions and found the service to be very good. The drivers were always courteous, reliable and on time and the cars have always been clean and of a high standard. Fares are reasonably priced and the update and information messages are also very helpful. I would most certainly use Hummingbird Cars again and would not hesitate in recommending this company to anyone. An all round professional service!
Great Service, Excellent price and very reliable!!
Used Humming Bird cars to take my and my family to London T5 and the service was excellent. The driver (Albert) made sure he was early and had the required child seat. Albert was very professional and managed our luggage so we could focus on our kids. The whole experience was very smooth and easy. They car was new and very clean. Thank you guys and gals at Humming Birds for making my holiday great.
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