Using IGPR has helped massively with our workload and making sure paperwork is dealt with efficiently. The staff at IGPR are always happy to help with any IT issues or queries we come across. We are n... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I always find iGPR very helpful when I phone with a query. Tom was very helpful at suggesting another way for me to send a SAR that I had already completed and sent 3 months ago but has now expired at... See more
We have used iGPR for many years and the expresience has been great . We have also been using the managed service since it became available for TPP practices and that has helped with the workload man... See more
Took a while to get through on phone, but as always great customer support, information and helpful with advice. Used iGPR for some years now, no problems, really does help with SARs etc in GP Surgery... See more
Company details
Written by the company
We are the leading Software and Outsourcing Processor for GDPR compliant Medical Reporting on behalf of Primary Care General Practice. Additionally we are a trusted supplier to the majority of UK Life Insurers, British Military, the Legal Industry and Research Bodies for the request of consented patient medical reports.
Contact info
United Kingdom
- hello@igpr.co.uk
- www.igpr.co.uk
Always great service
Always great service, nothing is ever a problem. Very happy with the technical support as well as the software itself
April 2, 2026
Unprompted review
I have been using the IGPR managed…
I have been using the IGPR managed service for a couple of years now, it's an invaluable tool for us at the practice as we receive on average 100 subject access requests a month. The managed service saves us considerable time and staffing costs and it's a really easy service to use.
April 2, 2026
Unprompted review
Very helpful
Very helpful in assisting me with importing documents to iGPR. Good knowledge and kindness shown by Tom, thank you for your help.
I find the iGPR system easy to use although they offer to provide the service for completing reports on behalf of the surgery which I think is a great idea. However this comes at a small cost and as we are only a small surgery do not feel this would be beneficial to us, but would most definitely recommend to save practice time.
April 1, 2026
Unprompted review
iGPR Managed Service - Absolutely Recommended
iGPR managed service have made such a difference to the preparation of our reports. The service is fast and efficient. Redactions are accurate. The support recieved from the IGPR team has been fast, helpful and efficient. Would absolutly recommend the managed service to any GP Practice looking to make efficiencies in their PMA processes.
April 1, 2026
Unprompted review
Requested a call back
My manager organised a call back with IGPR for a certain day and time asking for help with files/attachments not being recognised and needing importing. We were importing them one at a time which was so tedious. Tom showed me a way to import them all at once. Tom was helpful, polite and friendly.
March 31, 2026
Unprompted review
Improved workload massively
IGPR has made a massive difference to workload management, makes completing insurance reports much quicker and more efficiently. Very easy to use product, staff are extremely helpful if ever need to contact them with problems. Would highly recommend
March 30, 2026
Unprompted review
GREAT TIMES SAVING SERVICE
We have only just started using IGPR. I spoke with Lee a few times regarding the services offered and we decided on the Managed Service which frees up a lot of GP time.
Great service and great support if you have any queries. Really don't know why we didn't do this sooner.
March 30, 2026
Unprompted review
A great system
Using iGPR has freed up so much time for our admin/managerial staff to carry out other more pressing tasks. The system is very user friendly and quick & easy to process requests.
March 30, 2026
Unprompted review
Very useful software programme
Very useful software programme. Takes moments to compile reports. Saves lots of GP time. Support Team very helpful too.
March 27, 2026
Unprompted review
We called to install iGPR
We called to install iGPR, spoke to Tom who was very helpful and supportive throughout the call, he answered all our questions and showed us how to use the new version of iGPR. Overall we are very pleased and satisfied with the level service received. Thank you
March 25, 2026
Unprompted review
Good system to use without having to…
Good system to use without having to print off paper copy.
Engineer who installed iGPR today was very helpful and transfer over went smoothly
March 24, 2026
Unprompted review
Very effective software
March 19, 2026
Unprompted review
I find using IGPR software is so easy
I find using IGPR software is so easy, it makes the process of SAR's requests and electronic reports much more efficient to free up time to be working on other workloads.
March 18, 2026
Unprompted review
Great Product
The software is easy to use and all options are covered. The engineers are very helpful in solving any problems. The only drawback is the time waiting in the queue on the helpline. This is the only reason I have dropped a star. Otherwise Excellent.
March 18, 2026
Unprompted review
Positive iGPR experience
iGPR provide a helpful and time-saving service within the GP setting towards completing SARs, medical reports and insurance reports. We also find that the support team are very useful in explaining ways we can best utilise the iGPR report types/settings.
March 17, 2026
Unprompted review
GP Practice review
We use iGPR to process medical reports and patient information requests. It is a very good platform to use which makes our work easier.
We did have a problem so raised the issue and got a call back from a helpful and polite person
March 16, 2026
Unprompted review
Makes dealing with reports so much…
Makes dealing with reports so much simpler, great customer service.
March 12, 2026
Unprompted review
Time Saver!!
iGPR has saved us so much Practice time, admin and clinical. We have been using iGPR now for over 2.5 years and I would be lost with out it. It eliminates a majority of the admin work around medical reports and especially the SAR requests. Would highly recommend.
March 12, 2026
Unprompted review
Makes our secretary work a lot easier
Makes our secretary work a lot easier! Contacted support today to get this downloaded on my system and was quick & easy. Very nice customer service.
March 11, 2026
Unprompted review
Using IGPR decreases the workload… They are fast, efficient and trustworthy
Using IGPR decreases the workload immediately . A friendly , professional and helpful provider .
March 10, 2026
Unprompted review
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