iGPR Reviews 108

Great service explained everything very clearly for me to understand.

The customer service is second to none. Always helpful, efficient and friendly. It is always a pleasure to deal with them. igpr makes my life so much easier.

Great Customer Service
System is very helpful for the practice well worth it!!
Any issues its easy too get in contact with their help team
Overall easy system and helpful team

Even though there was a long delay in answering the call, once I got through my problem was dealt with in a very friendly and efficient manner

Tom always helps with whatever we need. always quick to respond to questions, is pleasant and efficient. Very happy with the service.

Customer service team was very helpful and quick at solving my problem. Also, very informative making the practice aware of new tools on iGPR.

Fantastic service and Tom is great! Very intuitive system shaving time off admin by auto redacting and very reliable. Will 100% recommend to any GP practice.

Tom was very polite and helpful and got IGPR up and running with EMIS very quickly. The only reason I didn't give the experience a 5 was because the call wait time was very long.

Great customer service!
We have found iGPR's team really supportive with our recent issue with receiving payments. They took the time to offer detailed support and we have improved the efficiency of the hole process. Thank you!

The igpr system is very easy to use.

IGPR is very beneficial to our surgery, it frees up time for the Doctors to treat and see their patients. I have never had any issue with the service, they are very reliable and easy to contact. I have recommended IGPR to other Practice Managers at recent meetings.

My query was dealt with quickly and professionally. Each step was explained by Tom, he was a star!

Site very user friendly and easy to navigate. Options to conform to the needs of the service you are looking for. Customer service excellent, response time excellent.

Overall provides a more faster efficient service than what we had before.

Always great customer service with iGPR. Tom particularly today was very thorough with helping me locate a particular report.

Helpful and efficient. Resolved issue quickly and also looked in to a different issue whilst resolving the issue at hand.
Gave great advice and was pleasant on the phone

Very helpful support when contacted today to install system at new site explanation of how to access 2 different IGPR accounts straight forward. The IGPR system is very straight forward to use only negative is not being able to split a completed IGPR report which is a large file which causes issues when trying to send by email

So easy to use and staffs are always so lovely and very fast in helping with query

Took a while to get through on phone, but as always great customer support, information and helpful with advice. Used iGPR for some years now, no problems, really does help with SARs etc in GP Surgery setting, would recommend.

We have been using of IGPR for nearly 5 years now, and I honestly can’t recommend them highly enough. The service they provide is excellent, always thorough, careful, and extremely professional.
IGPR have been a huge support to our practice, especially with reports, and this has saved our team a significant amount of admin time. They really understand the needs of a busy practice and make everything feel much more manageable.
They are also very responsive and reliable. Whenever we have had any questions or issues, they have dealt with them promptly and efficiently, often stepping in to sort things out for us without any fuss. Overall, a brilliant service and a fantastic team to work with. I would absolutely recommend IGPR to any practice looking for dependable and high-quality support.

Faultless Customer Service! I spoke with Tom and he was so friendly and professional, he fixed the problem within a matter of minutes, very happy with the service provided, thanks again!