Staff always polite and professional shame they don't spend time on your wheels but other wise it's quick an gives my freelander2 a sparkle
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
It was relatively painless, but this was the first time I used a drive through car wash, so I wasn't sure what I was supposed to do. There were no instructions on the web site. There were small pos... See more
Company replied
The staff member was helpful when I went and saw him. The whole process was straightforward and easy. I didn't see any where the opening times at the site so I went out of my car in the end to find... See more
Company replied
Attendant good with pre wash n help with wash selection/payment, wash ok but drying process left streaks on glass n bodywork.
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
20K reviews
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Reply from IMO Car Wash
Kim Morena,
We appreciate your positive feedback! We are so happy you enjoyed our great service, good value, and clean car. Thank you!
IMO Car Wash
Reply from IMO Car Wash
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
They charged me extra 2 pounds for the…
They charged me extra 2 pounds for the cleaning
April 25, 2026
My car came out with more marks on it…
My car came out with more marks on it than when it went in. I took my new to me volvo to one of your locations and had the full xtr ceramic application. But when I got home I found water marks ALL OVER the car. These were not there before as the car was 1 wk old and had been valeted prior to sale.
April 25, 2026
Reply from IMO Car Wash
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Reply from IMO Car Wash
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
The QR code to make car wash quicker…
The QR code to make car wash quicker was a good addition.
April 27, 2026
Reply from IMO Car Wash
customer,
We're glad the QR code made the car wash process more efficient for you! Thank you for your positive feedback; we appreciate it.
IMO Car Wash
Good car wash but app could do with…
Good car wash but app could do with significant UX improvements
April 9, 2026
Reply from IMO Car Wash
Killian Walsh,
We're glad you liked the car wash! We appreciate your feedback regarding the app's user experience, and we'll work to improve it.
IMO Car Wash
Reply from IMO Car Wash
Kez,
We appreciate your positive feedback! We're happy to hear you consistently receive great service from our friendly and polite staff.
IMO Car Wash
Reply from IMO Car Wash
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Fast & Friendly service
April 27, 2026
Reply from IMO Car Wash
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Reply from IMO Car Wash
Kunde,
We appreciate you sharing; we are so happy to hear that you found our service fast, professional, and of good quality during your visit with us.
IMO Car Wash
Reply from IMO Car Wash
Joanna King,
We're happy to hear that you found our staff helpful, the service quick, and your car sparkling clean. We appreciate your positive feedback!
IMO Car Wash
Great! Little improvement possible.
I didn’t found out how to use the free vakuums (coin required), because I purchased the wash via quick pay and got an QR code
Washing experience was great.
Tripple foam on a Touring Car
April 27, 2026
Reply from IMO Car Wash
Mike,
We appreciate your feedback and are glad the wash experience was great! We will review the vacuum instructions for quick pay users to ensure clarity. Thank you for bringing this to our attention.
IMO Car Wash
Reply from IMO Car Wash
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Reply from IMO Car Wash
AGB,
We appreciate your feedback. We're sorry for any delays you experienced; we are always working to improve our service speed for everyone.
IMO Car Wash
Not for electric hand break
Car was electric hand break
Automatic so sensors kept putting brake on
Look an idiot
But thank you to your employee
He was very patient and help me through
I have high level anxiety so if it wasn't for him.i would have left my car in the car.wash and walked home
April 27, 2026
Reply from IMO Car Wash
customer,
We appreciate you taking the time to share your experience. We're sorry to hear about the trouble you had with the car's features. We're grateful that our employee was able to assist you with such patience and care. We'll review your feedback.
IMO Car Wash
Taken money, car wash closed.
Paid online and when I got to the car wash it was closed for maintenance with no prior warning. Still took my money. Have contacted for a refund.
April 27, 2026
Doesn’t dry the car at all so it ends…
Doesn’t dry the car at all so it ends up with white water marks all over, wheels were still filthy also
April 25, 2026
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