Worked with Lucas and Graham. Found the process straightforward and I already had an idea of the lender we were going to go with as I had researched quite a bit but obviously needed Graham and Luc... See more
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As with most things in life it is difficult to put a price on the value of advice. Unlike price comparison websites, we offer mortgage and protection advice tailored to clients personal circumstances after assessing your needs from a panel of over 50 mortgage lenders and a panel of protection providers. No fee. You the customer are at the heart of what we do. We will not charge a broker fee. We may receive commission from the lender
Contact info
6, Blue Sky Way, NE31 2QE, Hebburn, United Kingdom
- 0191 4696121
- info@intouchfinancial.uk.com
- www.intouchfinancial.co.uk
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Great service from Adam
Great service from Adam. Arranged our mortgage and life cover. Knowledgable and professional at all times. Kept in touch without being over bearing. Perfect thanks.
Excellent service again!
Excellent service again. Our advisor was so knowledgeable and amenable the process was a breeze.
Great service
Great service from the start. Dealt with Graham who sorted the mortgage in line with my needs. Communication was clear and prompt. Would certainly recommend.
We have received nothing but excellent…
We have received nothing but excellent service from the entire team at INTOUCH. Particularly during the past month where the market has been turbulent! Very fast response and dealing with matters - professional and clear communications. Thank you to Jan and Team
I have used In Touch’s services for 20…
I have used In Touch’s services for 10 years now. Most recently, they advised and supported my settling of a help to buy loan. As always they provided a friendly, helpful, efficient and reliable service. I’d recommend In Touch to anyone requiring the help of financial advisors.
Really helpful advice and guidance from…
Really helpful advice and guidance from Graham. He made the whole prices of finding the best mortgage for me easy to understand and complete.
I have received nothing but first class…
I have received nothing but first class support from the whole team at Intouch and would highly recommend them. Special thanks go to Jan, Olivia and Georgia for all your help.
Stress Free!
InTouch were such a wonderful, helpful company! They made our mortgage experience so easy and stress free. Couldn’t be more thankful.
Dealt with David Parker throughout our…
Dealt with David Parker throughout our original mortgage application and 2 deal renewals and he has been great throughout. Makes it so easy and is very knowledgable and honest through the whole process
Amazing service!
I would highly recommend InTouch! A special thanks to Olivia who has helped me and my boyfriend with the process of getting a mortgage for our first home. She made the process easy to understand. We didn't need to contact the banks at all, she did all the work for us.
We're so happy with the service, InTouch made what felt like a complicated process less stressful.
An amazing service
An amazing service. Our experience was enjoyable and simple. It was a pleasure to work with the team!
Poor Experience Given My Unique Financial Position
I am in the unique position of having just changed from a sole trader to limited company. Was told that in my situation (less than 1 year's books, limited amount of time trading), there are no lenders that will do this. Rather than InTouch proactively seeing what other routes/options were available to me (e.g. can you get a larger deposit? Looking for smaller lenders etc not just the big banks), they just said outright it can't be done. I have since went through a different mortgage/financial advice company who managed to find 3 different lenders for my situation. I wouldn't have my first mortgage if I had taken InTouch's "it can't be done" as a final answer and didn't keep looking myself (they didn't even suggest that someone else might be able to help out).
They're probably decent if you are in a regular financial situation but my limited experience with them, including their willingness to keep digging and seeing what could be done for me, was very disappointing.
Great Service
Great service and sound mortgage advice would definitely recommend
Fantastic experience with Intouch Financial
On behalf of myself and my husband, we’d like to say thank you so much to David at Intouch who really has been outstanding in every respect. From helping us to with our first mortgage application, to sorting our help to buy, to renewing our life insurance, David has been absolutely fantastic. All of our questions, queries have been dealt with in a quick and professional manner.
We will absolutely continue to use Intouch in the future and specifically David. Would 100% recommend.
Excellent customer service
The service has been brilliant throughout, Jan explained everything really well and was very helpful.
Fantastic company!
I can’t recommend this company enough the service is excellent, responses to emails are so quick and they do everything to help. Particularly Georgia and Olivia have been amazing and I’m thoroughly happy with my experience! Would definitely use them again in the future, thank you again!
Outstanding service
On behalf of myself and my partner, we’d like to say thank you so much to Olivia, Jan and the rest of the team for helping us to secure the mortgage for our first home. The help and support we have received from you guys has been outstanding. We were so nervous going into the mortgage application process as it was all totally alien to us but you have helped us understand it so much and we really appreciate it. We would 100% use your services again in the future if we ever need to. Would 100% recommend.
Fantastic!
In touch have been fantastic. They have helped me for over 5 years now and are reliable and so friendly. Elizabeth and David both do everything they can do help.
Will definitely be using in the future again
In touch have been brilliant for us. Jan and Olivia worked on our case. They both were so professional, friendly and knowledgeable.
There were times we were worried that we were not going to get a mortgage due to our circumstances however in touch reassured us and answered our questions. No question was a bother.
We finally managed to get our mortgage offer and we are so pleased and would definitely continue to use in touch.
Great service
Great service! Graham, Matthew and Callum
were so efficient and helpful. I cannot thank them enough for making the help to buy and mortgage process so stress free.
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