Sean Redford is very always welcoming very helpful. The showroom is always immaculate and staff team are well organised, well dressed which alw Amy’s gives a good impression. We have had an Audi car f... See more
Company replied
Broomhill Road 11, Dunsinane Industrial Estate, DD2 3WT Dundee, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Sean Redford is very always welcoming very helpful. The showroom is always immaculate and staff team are well organised, well dressed which alw Amy’s gives a good impression. We have had an Audi car f... See more
Company replied
Annual Service and MOT booked in very easily at a date and time convenient for me, following useful email reminder. Nice premises with decent parking availability, staff very friendly and knowledge... See more
Company replied
Service was fine however and customer service great however I don't think parts are of great quality. Brand new car and year 1 and 2 service needs new rear brake pads both times...never had this exper... See more
Alistair was fantastic, he guided me through the process of buying a new car with ease. No pushy salesmen just a really nice guy, who is enthusiastic and knowledgable about his product would happily r... See more
Company replied
Commercial servicing Clark Commercials forms part of the incredibly popular and successful John Clark Motor Group and at our service centre in Dundee. We are located to the north-west of the city, situated just off the A90 at 11 Broomhill Road, Dunsinane Industrial Estate, Dundee, DD2 3WT, making us easily accessible from anywhere in the region. If you are travelling by public transport, Invergowrie train station is just a short bus ride away.
Written by the company

All Our Vehicles Are John Clark Approved

Broomhill Road 11, Dunsinane Industrial Estate, DD2 3WT, Dundee, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kept well informed of when and what we had to do for the handover and for it to run smoothly

Reply from John Clark Motor Group - Clark Commercials Dundee
Dismal experience. Booked in for service before appointed time, told them I was not local and would wait. Advised it would be ready for lunchtime. I went back 4 hours later - they hadn't started on car and now advised another 3 hours which was apparently always their plan but not what I was told on drop off. Had they said that on drop off would have managed my time accordingly. Will go elsewhere in future. Really poor communication.
I did get a few emails from different people, but since this was sorted things went ok and a deal was reached.

Reply from John Clark Motor Group - Clark Commercials Dundee

Reply from John Clark Motor Group - Clark Commercials Dundee
Fantastic service from the guys at MG Dundee. Couldn't be more helpful , from start to finish.

Reply from John Clark Motor Group - Clark Commercials Dundee
no pressure shown car all set up before collection follow up check all ok

Reply from John Clark Motor Group - Clark Commercials Dundee
Staff were very helpful and polite. Found the video sent to me very useful.
Only downfall was that when I phoned to organise the car to be looked at due to a fault it was 6 weeks before I could book car in and I was unsure if it was safe to drive due to all the warning lights coming on
Sean Redford is very always welcoming very helpful. The showroom is always immaculate and staff team are well organised, well dressed which alw Amy’s gives a good impression. We have had an Audi car for many years and think they are amazing but the Audi Q8 is on another level. Absolutely First class .

Reply from John Clark Motor Group - Clark Commercials Dundee
Val was very pleasant to work with. She kept me very informed and was clear and honest with her communications.
Great service Val, thank you

Reply from John Clark Motor Group - Clark Commercials Dundee
The staff were knowledgeable and courteous and the job was completed in less time than estimated.

Reply from John Clark Motor Group - Clark Commercials Dundee
3 stars don't quite give a true evaluation if the manager had contacted us and helped with the issue we are having with the car!! The stars would be more. the staff in the branch were fantastic, helpful,friendly & a credit to the business
Great service from start to finish, kept up to date when delivery was due and when I could collect my car.

Reply from John Clark Motor Group - Clark Commercials Dundee
Every time I have been to Dundee Audi there has been issues with poor service plus my car being damaged

Reply from John Clark Motor Group - Clark Commercials Dundee
Can’t really fault the guys I kinda new what I wanted when I first went in, went back the next day with my partner sorted it in about an hour and had my car a few days later…. Loving my MG ZS 🥰

Reply from John Clark Motor Group - Clark Commercials Dundee
Alistair was fantastic, he guided me through the process of buying a new car with ease. No pushy salesmen just a really nice guy, who is enthusiastic and knowledgable about his product would happily recommend

Reply from John Clark Motor Group - Clark Commercials Dundee
The staff is very receptive and friendly. The technicians know what they are doing and are constantly communicating with you.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.