Sean Redford is very always welcoming very helpful. The showroom is always immaculate and staff team are well organised, well dressed which alw Amy’s gives a good impression. We have had an Audi car f... See more
Company replied
Location
Switch locationBroomhill Road 11, Dunsinane Industrial Estate, DD2 3WT Dundee, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Annual Service and MOT booked in very easily at a date and time convenient for me, following useful email reminder. Nice premises with decent parking availability, staff very friendly and knowledge... See more
Company replied
Service was fine however and customer service great however I don't think parts are of great quality. Brand new car and year 1 and 2 service needs new rear brake pads both times...never had this exper... See more
Alistair was fantastic, he guided me through the process of buying a new car with ease. No pushy salesmen just a really nice guy, who is enthusiastic and knowledgable about his product would happily r... See more
Company replied
Company details
- Car Dealer
- Car Inspection Station
- Car Repair and Maintenance
- Car Service
- Motorcycle Dealer
- Used Car Dealer
Written by the company
Commercial servicing Clark Commercials forms part of the incredibly popular and successful John Clark Motor Group and at our service centre in Dundee. We are located to the north-west of the city, situated just off the A90 at 11 Broomhill Road, Dunsinane Industrial Estate, Dundee, DD2 3WT, making us easily accessible from anywhere in the region. If you are travelling by public transport, Invergowrie train station is just a short bus ride away.
John Clark Motor Group
Written by the company
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Contact info
Broomhill Road 11, Dunsinane Industrial Estate, DD2 3WT, Dundee, United Kingdom
- 01382 619525
4.2
Great
109 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt pleasant service
April 26, 2023
Reply from John Clark Motor Group - Clark Commercials Dundee
Good Afternoon Ian,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Reply from John Clark Motor Group - Clark Commercials Dundee
Good Afternoon Donald,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Really great to deal with
Really great to deal with. We went via Alistair in Dundee who was excellent
April 2, 2023
Reply from John Clark Motor Group - Clark Commercials Dundee
Good Morning Ailsa,
Many thanks for your review and feedback, which I will ensure is passed on to Alistair and the team in Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Great service and friendly stuff
Great service and friendly stuff , unlike your Kirkclady branch
April 16, 2023
Reply from John Clark Motor Group - Clark Commercials Dundee
Good Morning Craig,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Easy to drop off and collect my car
Easy to drop off and collect my car, advised that my car required further work in a timely manner.
March 20, 2023
Reply from John Clark Motor Group - Clark Commercials Dundee
Good Morning Derek,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
I booked my Seat Leon in for a basic…
I booked my Seat Leon in for a basic service.
The service was outstanding.
Staff are very welcoming and friendly.
Overall very satisfied with the service and would highly recommend.
March 11, 2023
Reply from John Clark Motor Group - Clark Commercials Dundee
Good Evening Lisa,
Many thanks for your review and feedback, which I will ensure is passed on to the team in Dundee
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Reply from John Clark Motor Group - Clark Commercials Dundee
Good Morning Pawel,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Kept updated through my service via…
Kept updated through my service via phone call and a video of the vehicle health check. Couldn't fault the service. Even got it washed. Well done Dundee.
February 22, 2023
Reply from John Clark Motor Group - Clark Commercials Dundee
Good Evening Steve,
Many thanks for your review and feedback, which I will ensure is passed on to the team in Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Annual Service and MOT
Annual Service and MOT booked in very easily at a date and time convenient for me, following useful email reminder.
Nice premises with decent parking availability, staff very friendly and knowledgeable. Was given a very nice courtesy car for the day.
Work finished within timescale advised and no nasty surprises.
Very happy with overall experience.
February 23, 2023
Reply from John Clark Motor Group - Clark Commercials Dundee
Good Afternoon David,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
car picked up serviced andMOT and…
car picked up serviced andMOT and returned clean and tidy
February 21, 2023
Reply from John Clark Motor Group - Clark Commercials Dundee
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
First class!! Steven rodgers was great made…
Steven rodgers was great made everything so easy and even managed to get a car quickly well done
March 1, 2023
Reply from John Clark Motor Group - Clark Commercials Dundee
Good Afternoon Mandy,
Many thanks for your review and feedback, which I will ensure is passed on to Steven and the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Helpful and informative service from…
Helpful and informative service from Stuart made purchasing a new vehicle straight forward and stress free.
February 28, 2023
Reply from John Clark Motor Group - Clark Commercials Dundee
Good Afternoon Malcolm,
Many thanks for your review and feedback, which I will ensure is passed on to Stuart and the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Very helpful staff couldn't do more to…
Very helpful staff couldn't do more to help through whole process.
February 25, 2023
Reply from John Clark Motor Group - Clark Commercials Dundee
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Not trustworthy
My trade-in car was valued at £4500 on the day I ordered my new car. I was told that upon receipt of my new car it would probably be worth £4000. The salesman told me that the maximum deposit to be put down for my new car was £3500 and I would receive £500 cash back. However, I am still waiting on this cash back and I have had my new car since December. I have emailed several times and no reply. I should not have to chase this up.
January 18, 2023
Reply from John Clark Motor Group - Clark Commercials Dundee
Hello,
Thank you for your review which I will pass on to our management team.
Kind regards,
Julie
Discussed concerns with senior person…
Discussed concerns with senior person at garage who assured me that they will be addressed, I am happy that this will happen
January 19, 2023
Reply from John Clark Motor Group - Clark Commercials Dundee
Hello William,
Thank you for your review which I will pass on to our management team.
Kind regards,
Stephen
Yes very efficient but have asked more…
Yes very efficient but have asked more details of my service but no reply as of yet
December 19, 2022
Reply from John Clark Motor Group - Clark Commercials Dundee
Good Morning Michael,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
First Class Customer Service from our…
First Class Customer Service from our Salesman
January 12, 2023
Reply from John Clark Motor Group - Clark Commercials Dundee
Good Morning Allan,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Tyre fixed
Everyone involved went out of their way to help, especially for the time of year!!!!
December 29, 2022
Reply from John Clark Motor Group - Clark Commercials Dundee
Good Morning Dorothy,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Service was fine however and customer…
Service was fine however and customer service great however I don't think parts are of great quality. Brand new car and year 1 and 2 service needs new rear brake pads both times...never had this experience before with any vauxhall I had, last car I had for 6 years. definitely making me think about year 3 and trading in, going to keep taking photos so can monitor wear.
September 22, 2022
Service and MOT
The staff kept me informed of when the car was ready after MOT and service. Delivered on time.
December 5, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.