John Clark Motor Group - Clark Commercials Dundee Reviews 

109
TrustScore 4 out of 5

4.2

Broomhill Road 11, Dunsinane Industrial Estate, DD2 3WT Dundee, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Sean Redford is very always welcoming very helpful. The showroom is always immaculate and staff team are well organised, well dressed which alw Amy’s gives a good impression. We have had an Audi car f... See more

Company replied

Rated 5 out of 5 stars

Annual Service and MOT booked in very easily at a date and time convenient for me, following useful email reminder. Nice premises with decent parking availability, staff very friendly and knowledge... See more

Company replied

Rated 3 out of 5 stars

Service was fine however and customer service great however I don't think parts are of great quality. Brand new car and year 1 and 2 service needs new rear brake pads both times...never had this exper... See more

Rated 5 out of 5 stars

Alistair was fantastic, he guided me through the process of buying a new car with ease. No pushy salesmen just a really nice guy, who is enthusiastic and knowledgable about his product would happily r... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

Commercial servicing Clark Commercials forms part of the incredibly popular and successful John Clark Motor Group and at our service centre in Dundee. We are located to the north-west of the city, situated just off the A90 at 11 Broomhill Road, Dunsinane Industrial Estate, Dundee, DD2 3WT, making us easily accessible from anywhere in the region. If you are travelling by public transport, Invergowrie train station is just a short bus ride away.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Broomhill Road 11, Dunsinane Industrial Estate, DD2 3WT, Dundee, United Kingdom

  • 01382 619525

4.2

Great

TrustScore 4 out of 5

109 reviews

5-star
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1-star

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4.2

All reviews

(109)

2,038 reviews in the last 12 months

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Rated 3 out of 5 stars

Garage didn't open at the time it was…

Garage didn't open at the time it was supposed to 15 minutes late also when I came to pick up my car at 5pm the said it was not ready although it was sitting in a parking bay it was 5-20pm when I eventually got my car. I'm sure something would had been sait to me if I was 15 minutes late bringing in my car and also 20 minutes late picking up my car

November 8, 2022
Rated 5 out of 5 stars

e fact that I could wait while it was…

e fact that I could wait while it was being serviced .

October 27, 2022
John Clark Motor Group - Clark Commercials Dundee logo

Reply from John Clark Motor Group - Clark Commercials Dundee

Good afternoon,

Thank you for taking the time to leave us a review. I will pass your comments onto our team.

Many Thanks,
Linsey

Rated 1 out of 5 stars

I will never be back.

I've received the message saying that my car is due mot. There was a link attached to book the appointment. The appointment was booked and the car left with the dealer. The dealer charged over £200 and a few days later I received a message saying the MOT on my car was due. The car received a service but no MOT!!! I had to book the vehicle for the MOT test somewhere else and pay again for it!! The dealer was not interested in any solution. They said it was booked for the service only. How was this not flagged by the system? No one noticed that the car was due MOT? What did I pay for?

October 26, 2022
John Clark Motor Group - Clark Commercials Dundee logo

Reply from John Clark Motor Group - Clark Commercials Dundee

Good morning,

Thank you for taking the time to leave a review. I'm sorry to hear you were disappointed with your recent visit to our dealership. I have passed your comments onto our management team to review.

Kind regards,
Linsey

Rated 5 out of 5 stars

Efficient, friendly service

As always, an efficient, friendly service tailored to my needs.

October 27, 2022
John Clark Motor Group - Clark Commercials Dundee logo

Reply from John Clark Motor Group - Clark Commercials Dundee

Good morning,

Thank you for taking the time to leave us a review. I will be sure to pass your feedback onto our management team.

Kind regards,
Linsey

Rated 5 out of 5 stars

Quick and easy service

Quick and easy service. No issues at all all- good communication and car returned quickly.

October 19, 2022
John Clark Motor Group - Clark Commercials Dundee logo

Reply from John Clark Motor Group - Clark Commercials Dundee

Good Morning,

Thank you very much for taking the time to leave us a review. I will be sure to share this with the team.

Kind regards,
Linsey

Rated 5 out of 5 stars

Service was carried out efficiently…

Service was carried out efficiently within the promised 2 hour time.
Assistance was given in seeing two cars being considered for a change in 2023.

October 24, 2022
John Clark Motor Group - Clark Commercials Dundee logo

Reply from John Clark Motor Group - Clark Commercials Dundee

Good Morning,

Thank you very much for taking the time to leave us a review. I will be sure to share this with the team.

Kind regards,
Linsey

Rated 5 out of 5 stars

good service

Knowledgeable and helpful staff

September 22, 2022
John Clark Motor Group - Clark Commercials Dundee logo

Reply from John Clark Motor Group - Clark Commercials Dundee

Good Morning,

Thank you very much for taking the time to leave us a review. I will be sure to share this with the team.

Kind regards,
Linsey

Rated 1 out of 5 stars

I would give 0 if I could don't buy a…

I would give 0 if I could don't buy a car from motorchoice they sold me a car that had no thermostat fuses had been removed no covers over belts the thermostat housing had been removed before and broken and put back in it was delivered with a dent in it no parcel shelf it broke down it was showing the wrong tempreture inside the car it was over heating but showing normal and because they'd mot'd it b4 I got it there must have all those things yeah am a 52 year old female I know all about cars and how to remove stuff live thermostats I will never deal with these people again

September 30, 2022
Unprompted review
Rated 5 out of 5 stars

Recommend Kevin’s ‘The Main Man ‘

I recently purchased my lovely Audi S1 and Kevin couldn’t be any more helpful ,professional and knowledgeable than he was ,nothing has been any bother when I’ve called him a couple of times , he would just say pop in and we will have a look or it’s no trouble that’s what I’m here for . 10/10 ⭐️⭐️⭐️⭐️⭐️

June 22, 2022
Unprompted review
John Clark Motor Group - Clark Commercials Dundee logo

Reply from John Clark Motor Group - Clark Commercials Dundee

Good afternoon Denise,

Thank you for your review and feedback which I will pass on to Kevin and the team.

Kind regards,

Julie

Rated 5 out of 5 stars

Motorchoice Dundee

Just purchased a BMW118d from Motorchoice Dundee and can say I’m more than pleased with the car and the sales person Kevin Howard who was very helpful throughout the transaction. His after sales contact was very welcome and any questions I had were answered promptly. Would recommend dealing with Kevin and Motorchoice Dundee to anyone thinking of purchasing a vehicle from them. Well done
Regards
Carole Little

June 7, 2022
Unprompted review
John Clark Motor Group - Clark Commercials Dundee logo

Reply from John Clark Motor Group - Clark Commercials Dundee

Good afternoon,

Thank you for your feedback and review which I will ensure is passed on to our team.

Kind regards,

Julie

Rated 5 out of 5 stars

Scoda Kamiq

This is our 3 rd scoda car from Dundee retailer and we are very happy about new car. On every step we feld care and support from sales executive Mr Harry Jackson and Mr Doug Gordon. Professional help ,we really appreciate and probably we back in the future if we need again new car.

June 5, 2022
Unprompted review
John Clark Motor Group - Clark Commercials Dundee logo

Reply from John Clark Motor Group - Clark Commercials Dundee

Good afternoon,

Thank you for your review which I will ensure is passed on to our team.

Kind regards,

Julie

Rated 5 out of 5 stars

Dundee Audi service

Fantastic service from sales executive Mark Dolan upon purchasing new Audi A1, excellent communication and very helpful. Could not ask for a better service.

May 31, 2022
John Clark Motor Group - Clark Commercials Dundee logo

Reply from John Clark Motor Group - Clark Commercials Dundee

Good morning Miss Hardie,

Thank you for your review and feedback which I will ensure is passed on to our Manager at Dundee Audi and Mark himself.

Kind regards,

Julie

Rated 5 out of 5 stars

Well done mini Dundee.

I gave this 5 stars as I have found the whole process of purchasing another car on finance smooth and easy. David Sanderson contacted me back in Sept saying he had a deal that might interest me and I didn’t feel pressured to take the deal. David kept in touch as we got nearer my proposed delivery date and was accommodating with my pick up date. He made the pick up feel special and explained the new features to me. I found the online finance signing easy to follow as I had been nervous about it as getting an authorising code in our house with limited mobile phone signal can be an issue. But not with mini. I feel well looked after and comfortable contacting David if I have any queries.

April 7, 2022
John Clark Motor Group - Clark Commercials Dundee logo

Reply from John Clark Motor Group - Clark Commercials Dundee

Good afternoon Jillian,

Thank you for your review and feedback which I have now passed on to our team.

Kind regards,

Julie

Rated 5 out of 5 stars

Excellent service

Delighted with my new look mini
David Sandison and Dundee sales team
were very helpful and approachable
It was a new experience registering
the financial documents on line
and staff helped with the Mini app
Would recommend David and the
Team when purchasing a Mini

March 4, 2022
John Clark Motor Group - Clark Commercials Dundee logo

Reply from John Clark Motor Group - Clark Commercials Dundee

Good afternoon,

Thank you for your review and feedback which I have now passed on to our team.

Kind regards,

Julie

Rated 5 out of 5 stars

specialist cars seat dundee

Joe and Heather from specialist cars seat Dundee were amazing from start to Finnish helping me purchase my ibiza fr. Nothing was to much bother when it come to any issues or questions I had! Would recommend this garage highly to others

February 8, 2022
Unprompted review
John Clark Motor Group - Clark Commercials Dundee logo

Reply from John Clark Motor Group - Clark Commercials Dundee

Good afternoon,

Thank you for your review which has been passed back to our ream.

Kind regards.

Julie

Rated 5 out of 5 stars

Very good experience at motorchoice

Very good experience at motorchoice. James was excellent and made the process very easy and Scott the manager found a great day for me. :)

January 19, 2022
Unprompted review
John Clark Motor Group - Clark Commercials Dundee logo

Reply from John Clark Motor Group - Clark Commercials Dundee

Good Morning,

Thank you for your Google Review and Feedback which I have fed back to our team.

Kind regards,

Julie

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