John Clark Motor Group - Clark Commercials Dundee Reviews 

109
TrustScore 4 out of 5

4.2

Broomhill Road 11, Dunsinane Industrial Estate, DD2 3WT Dundee, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Sean Redford is very always welcoming very helpful. The showroom is always immaculate and staff team are well organised, well dressed which alw Amy’s gives a good impression. We have had an Audi car f... See more

Company replied

Rated 5 out of 5 stars

Annual Service and MOT booked in very easily at a date and time convenient for me, following useful email reminder. Nice premises with decent parking availability, staff very friendly and knowledge... See more

Company replied

Rated 3 out of 5 stars

Service was fine however and customer service great however I don't think parts are of great quality. Brand new car and year 1 and 2 service needs new rear brake pads both times...never had this exper... See more

Rated 5 out of 5 stars

Alistair was fantastic, he guided me through the process of buying a new car with ease. No pushy salesmen just a really nice guy, who is enthusiastic and knowledgable about his product would happily r... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

Commercial servicing Clark Commercials forms part of the incredibly popular and successful John Clark Motor Group and at our service centre in Dundee. We are located to the north-west of the city, situated just off the A90 at 11 Broomhill Road, Dunsinane Industrial Estate, Dundee, DD2 3WT, making us easily accessible from anywhere in the region. If you are travelling by public transport, Invergowrie train station is just a short bus ride away.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Broomhill Road 11, Dunsinane Industrial Estate, DD2 3WT, Dundee, United Kingdom

  • 01382 619525

4.2

Great

TrustScore 4 out of 5

109 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(109)

2,038 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service for my Cupra Formentor…

Great service for my Cupra Formentor 2nd service.
Only down point is that the software was not updated, I thought if an update was available it would automatically be carried out during the service but apart from that I can’t complain on the service and turn around - dropped off at 8am and finished by 10:30.

December 1, 2023
Rated 1 out of 5 stars

Poor car sales experience

Car not charged when picking up new car ,they said the charger was being used.Not able to charge car at any public charging points.Was told by salesman to connect the car to MG connect which would help with any questions I might have.I could not connect my car to the APP tried going in to the garage to get them to do it but no success they couldn’t do it either.Very poor knowledge of the product they are selling.Still can’t charge car appointment for the 9dec to try and fix it.They took my deposit twice still waiting on the refund 4 weeks later.I have bought a lot of cars over the years but this is the worst customer experience I have ever had wish I had gone to a garage that new about the product they are selling .Very poor not even 1 star

October 24, 2023
Rated 3 out of 5 stars

Front brakes still Grating

Formentor was due its first a service , we received the car brand new , the vehicle has a grating noise coming from the front brakes - since it was delivered-after telling reception, we were told it would cost for air pressure to clear the dust or stone that is causing the problem, this vehicle has a 3 year warranty - after a visual inspection- if Done ? brakes are are still grating ..

October 28, 2023
Rated 5 out of 5 stars

Used Car Purchase

I bought a used vehicle from Seat and Skoda in March and can’t rave enough about the exceptional service I received from them. I spoke with the sales controller and advised her of the specification of car I was looking for. She called me the next day with an ideal car that fitted my criteria. From then on she dealt with all questions and and kept me informed every step of the way. When we took delivery of the car we were delighted with it and would definitely return to them in the future and will pass on our recommendation of them to friends and colleagues.

March 12, 2023
Unprompted review
John Clark Motor Group - Clark Commercials Dundee logo

Reply from John Clark Motor Group - Clark Commercials Dundee

Good Morning Mandy,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Dundee SEAT.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 5 out of 5 stars

Work done

Booked in easily. Price made clear before work started , and handed back both washed and on time . Braw!

May 2, 2023
John Clark Motor Group - Clark Commercials Dundee logo

Reply from John Clark Motor Group - Clark Commercials Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service - delighted with my new car.

March 29, 2023
John Clark Motor Group - Clark Commercials Dundee logo

Reply from John Clark Motor Group - Clark Commercials Dundee

Good Morning Jackie,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 5 out of 5 stars

Helpful

Helpful, reliable dealer.

April 25, 2023
John Clark Motor Group - Clark Commercials Dundee logo

Reply from John Clark Motor Group - Clark Commercials Dundee

Good Morning Steven,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look