John Clark Motor Group - Clark Commercials Dundee Reviews 

109
TrustScore 4 out of 5

4.2

Broomhill Road 11, Dunsinane Industrial Estate, DD2 3WT Dundee, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Sean Redford is very always welcoming very helpful. The showroom is always immaculate and staff team are well organised, well dressed which alw Amy’s gives a good impression. We have had an Audi car f... See more

Company replied

Rated 5 out of 5 stars

Annual Service and MOT booked in very easily at a date and time convenient for me, following useful email reminder. Nice premises with decent parking availability, staff very friendly and knowledge... See more

Company replied

Rated 3 out of 5 stars

Service was fine however and customer service great however I don't think parts are of great quality. Brand new car and year 1 and 2 service needs new rear brake pads both times...never had this exper... See more

Rated 5 out of 5 stars

Alistair was fantastic, he guided me through the process of buying a new car with ease. No pushy salesmen just a really nice guy, who is enthusiastic and knowledgable about his product would happily r... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

Commercial servicing Clark Commercials forms part of the incredibly popular and successful John Clark Motor Group and at our service centre in Dundee. We are located to the north-west of the city, situated just off the A90 at 11 Broomhill Road, Dunsinane Industrial Estate, Dundee, DD2 3WT, making us easily accessible from anywhere in the region. If you are travelling by public transport, Invergowrie train station is just a short bus ride away.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Broomhill Road 11, Dunsinane Industrial Estate, DD2 3WT, Dundee, United Kingdom

  • 01382 619525

4.2

Great

TrustScore 4 out of 5

109 reviews

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4.2

All reviews

(109)

2,031 reviews in the last 12 months

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Rated 4 out of 5 stars

The service was very good

The service was very good. It was a bit concerning when I arrived and was informed that the car service would be 6 hours. I am sure that the receptionist had said 4. I don’t live in Dundee. There is no public transport to my house. I can entertain myself for up to 4 hours at the shops but 6 hours isn’t reasonable. When I pointed this out the member of staff said it would be done in 4 hours and it was. So in the end very good service but staff do need to remember that customers from rural areas cannot get themselves home while the service is being done- unless you provide a courtesy car of course

April 24, 2024
Rated 5 out of 5 stars

Excellent service!

The process of buying my mini was very well explained and drawn up by David, explaining all the different options I had for paying! He was so clear and completely put my mind and any worries at ease, he took his time and went above and beyond, working past closing time! The deal was then handed over to Callum, another very positive experience - he was very helpful and led me through the process, answering any queries and securing the deal!

March 1, 2024
Rated 1 out of 5 stars

Awful staff and money grabbers for…

Awful staff and money grabbers for looking to see something is broken when I already knew - that was what it was there for to repair, and charged me to “diagnose” the clip was broken, which I told them when I booked it in.

April 16, 2024
Rated 5 out of 5 stars

Very accommodating

I set up a date for my cars first service. I received a video going over my car and what had been done. Everyone I spoke to was very nice, I will definitely go back here for future services.

April 1, 2024
Rated 5 out of 5 stars

Very Good Experience

Simple booking process for my cars MOT. I received a call when my car was ready. Staff were very polite and friendly. Didn't have to wait when I went to collect my car.

March 28, 2024
Rated 5 out of 5 stars

Warranty Work

Vehicle was not with you for a service, but for a small job under warranty. Work was carried out quickly and efficiently. Service reception team very professional and helpful. Vehicle had been washed and hoovered out before it was returned to us. Many thanks

January 29, 2024

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