John Clark Motor Group - John Clark CUPRA Aberdeen Reviews 

140
TrustScore 4.5 out of 5

4.6

Craigshaw Road, West Tullos Industrial Estate, AB12 3AR Aberdeen, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I purchased a Cupra from specialist Cars (Aberdeen) branch and I couldn't of been happier with the whole experience. Skye Christie was very professional and extremely helpful which made the experien... See more

Rated 5 out of 5 stars

I can't thank Thor enough for his incredible help! He's super knowledgeable and provided outstanding customer service. After some bad experiences at Sheffield and Stockport SEAT CUPRA, Thor at Aberdee... See more

Company replied

Rated 5 out of 5 stars

Excellent experience with John Clark Cupra Aberdeen. Thor was great to deal with throughout the whole process, professional, knowledgeable and kept everything straightforward from start to finish. The... See more

Rated 2 out of 5 stars

Arrived in garage, looking to get some info' about electric/hybrid Cupras and Seats.Facilities excellent,reception girl very friendly, however salesman,lease guy? not interested,I could have bought a... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

As an official CUPRA franchise dealer, John Clark CUPRA in Aberdeen is the only place to come if you are looking for high-quality cars at affordable prices. Located on Craigshaw Road, West Tullos, we are just a ten-minute drive from the A90 and the AWPR, easily accessible from anywhere in the East of Scotland. If you are travelling from the city centre, we are just ten minutes away by car. Aberdeen train station is two miles away so, if you are travelling by public transport, you can reach us on one of the regular buses that run between West Tullos and the station.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Craigshaw Road, West Tullos Industrial Estate, AB12 3AR, Aberdeen, United Kingdom

  • 01224 402960

4.6

Excellent

TrustScore 4.5 out of 5

140 reviews

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1-star

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4.6

All reviews

(140)

2,406 reviews in the last 12 months

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Rated 5 out of 5 stars

I purchased a Cupra from specialist…

I purchased a Cupra from specialist Cars (Aberdeen) branch and I couldn't of been happier with the whole experience.
Skye Christie was very professional and extremely helpful which made the experience a pleasant one.
Can't praise them enough.

July 25, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience with JC Cupra

Excellent experience with John Clark Cupra Aberdeen. Thor was great to deal with throughout the whole process, professional, knowledgeable and kept everything straightforward from start to finish. The car was exactly as described and collection was smooth and hassle-free. Very pleased with our new car and would happily recommend both Thor and the team.

May 30, 2026
Unprompted review
Rated 2 out of 5 stars

I bought a renault captur April 2025…

I bought a renault captur April 2025 and the service I have had is terrible.
First the car had a terrible smell which has taken a year to get rid off.
It went in for a service this month and the wrong size of tyres were quoted incorrectly on the health check. The health check also said that my inflation kit expired considering I bought the car April 2025 and it expired 01/25 I will forgive them for that one as they replaced it.
I was told I was getting new mats never received them.
They received my cash and the after sales was not to be seen. Very disappointing.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience

Fantastic test drive and knowledgable advice from Thor over last couple of weeks.....and delighted to be driving off in new Born. Love it !

April 4, 2026
Unprompted review
John Clark Motor Group - John Clark CUPRA Aberdeen logo

Reply from John Clark Motor Group - John Clark CUPRA Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 4 out of 5 stars

Offered car at good price.

Offered car at good price.

April 1, 2026
John Clark Motor Group - John Clark CUPRA Aberdeen logo

Reply from John Clark Motor Group - John Clark CUPRA Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 4 out of 5 stars

The car is great

The car is great. A good deal. All questions answered. Would have been handy to know we could have paid for the car in advance. Would have made handover easier. Not great communications about the car and the handover etc. No mention of the free charger or credit when picking up the car which is strange. Need to know all these things before we leave surely.

March 29, 2026
John Clark Motor Group - John Clark CUPRA Aberdeen logo

Reply from John Clark Motor Group - John Clark CUPRA Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Very friendly and helpful staff…

Very friendly and helpful staff explained all the necessary details and at no time felt under pressure to proceed

March 27, 2026
John Clark Motor Group - John Clark CUPRA Aberdeen logo

Reply from John Clark Motor Group - John Clark CUPRA Aberdeen

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Very helpfull

Very helpfull staff
Would deal again

March 20, 2026
John Clark Motor Group - John Clark CUPRA Aberdeen logo

Reply from John Clark Motor Group - John Clark CUPRA Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 5 out of 5 stars

Very helpful and got us exactly what we…

Very helpful and got us exactly what we were looking for.

February 19, 2026
John Clark Motor Group - John Clark CUPRA Aberdeen logo

Reply from John Clark Motor Group - John Clark CUPRA Aberdeen

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 4 out of 5 stars

Good Experience

Competent and informative staff. Everything went smooth as you would expect.

January 28, 2026
John Clark Motor Group - John Clark CUPRA Aberdeen logo

Reply from John Clark Motor Group - John Clark CUPRA Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards

John

Rated 5 out of 5 stars

Fantastic service

I can't thank Thor enough for his incredible help! He's super knowledgeable and provided outstanding customer service. After some bad experiences at Sheffield and Stockport SEAT CUPRA, Thor at Aberdeen CUPRA truly turned things around and made the whole process of buying a car enjoyable. Even though I'm about seven hours away, I opted for car delivery. The driver called a day early to say he could drop it off sooner, which was a massive help as I was ready for it. I definitely recommend John Clark Cupra Aberdeen

February 3, 2026
Unprompted review
John Clark Motor Group - John Clark CUPRA Aberdeen logo

Reply from John Clark Motor Group - John Clark CUPRA Aberdeen

Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Thor and the management team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John

Rated 5 out of 5 stars

Kabir was amazing from start to finish

Kabir was amazing from start to finish. He was very knowledgeable and professional. He was able to answer all my questions and the process was smooth from start to finish. Would highly recommend Kabir and the whole sale team at John Clark Cupar.

January 25, 2026
John Clark Motor Group - John Clark CUPRA Aberdeen logo

Reply from John Clark Motor Group - John Clark CUPRA Aberdeen

Good Morning, Mackenzie.

Many thanks for your review and feedback, which I will ensure is passed on to Kabir and the management team at CUPRA Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Excellent Service from John Clark CUPRA

The salesman, Thor, was very knowledgeable and helpful there was no pressure selling. The test drive, negotiations and handover on the new car were smooth and efficient.

January 20, 2026
John Clark Motor Group - John Clark CUPRA Aberdeen logo

Reply from John Clark Motor Group - John Clark CUPRA Aberdeen

Good Afternoon, Many thanks for your review and feedback, which I will ensure is passed on to Thor and the management team at CUPRA Aberdeen. We are delighted that your experience has been a positive one. Kind Regards, John

Rated 5 out of 5 stars

Helpful staff made the buying process…

Helpful staff made the buying process straightforward and lots of knowledge and advice given. Thanks especially to Tyler, first class service.

December 24, 2025
John Clark Motor Group - John Clark CUPRA Aberdeen logo

Reply from John Clark Motor Group - John Clark CUPRA Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Tyler and the management team.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Pure excellence

We had an excellent experience purchasing a Cupra Formentor! The Salesman - Tyler was brilliant! His attitude and approach to us was first class! He explained everything so well and was a pleasure to deal with! Nothing was a problem to him and he always kept his word and did what he said he would do! He was the best salesman I ever dealt with!

December 29, 2025
John Clark Motor Group - John Clark CUPRA Aberdeen logo

Reply from John Clark Motor Group - John Clark CUPRA Aberdeen

Good Morning, Stephen.

Many thanks for your review and feedback, which I will ensure is passed on to Tyler and the management team at CUPRA Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Sales team Service

Sales team were terrific at keeping me updated with progress and any queries I had.

November 15, 2025
John Clark Motor Group - John Clark CUPRA Aberdeen logo

Reply from John Clark Motor Group - John Clark CUPRA Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Pressure

Kabir was a great salesman, there was no pressure for a sale, and explained everything to a tee. He is a pleasant young man and well mannered. We were taken for a test drive which suited me better. The choice of cars was adequate and prices were ok.

November 16, 2025
John Clark Motor Group - John Clark CUPRA Aberdeen logo

Reply from John Clark Motor Group - John Clark CUPRA Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Kabir and the management team at SEAT Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Excellent Customer Service

Kevin Heath and Kabir Syed were both brilliant! Transaction went smoothly & I’m a very happy customer.

October 29, 2025
John Clark Motor Group - John Clark CUPRA Aberdeen logo

Reply from John Clark Motor Group - John Clark CUPRA Aberdeen

Good Morning, Rachel.

Many thanks for your review and feedback, which I will ensure is passed on to Kevin, Kabir, and the management team at CUPRA Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Highly recommended

I was looking for a new car but wasn't totally committed. The sales team were friendly and knowledgeable and not in the least pushy. I secured a fantastic deal and was kept informed at each stage of the build journey. They went above and beyond to handover the car at very short notice to suit my availability. I would highly recommend this dealership.

October 17, 2025
John Clark Motor Group - John Clark CUPRA Aberdeen logo

Reply from John Clark Motor Group - John Clark CUPRA Aberdeen

Good afternoon, Many thanks for your review and feedback, which I will ensure is passed on to the team. We are delighted that your experience has been a positive one. Kind Regards, Lisa

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