John Clark Motor Group - John Clark CUPRA Aberdeen Reviews 

I was looking for a new car but wasn't totally committed. The sales team were friendly and knowledgeable and not in the least pushy. I secured a fantastic deal and was kept informed at each stage of the build journey. They went above and beyond to handover the car at very short notice to suit my availability. I would highly recommend this dealership.

I had an unforgettable experience with Marcel! From start to finish, there was no pressure at all — just genuine help, knowledge, and friendliness that made buying my new CUPRA Formentor such a pleasure. It’s rare to find someone who makes the whole process feel this easy and enjoyable. Truly a great experience and an even greater purchase!

Very good from the sales person he explained everything on sales he was very good at technical briefing he was so impressive that is the reason I bought a Cupra Formento I have net had it long enough to give you an honest opinion but I just love the car

the sales man Marcel czurylo was brilliant from start till finish could not ask for more

Just wanted to say a big thank you to Ellie for all her help while I was buying my new CUPRA Leon. She was absolutely fantastic throughout the whole process—knowledgeable, patient, and genuinely great to deal with. Made the experience smooth and enjoyable from start to finish!

Kevin and Thor made the buying experience very easy. They answered all our questions with a great deal of knowledge. The handover was very special. Thank you gents.

The personality of the sales person Marcel,was exceptional felt very comfortable as he explained the requirements necessary for leasing a new car,very supportive.

Quick and painless

Contacted them a month prior to purchasing my car, Thorfinn was absolutely fantastic with the help provided to me to find the perfect car, one month later and ive just received the car, pristine condition and delivered safely to where I live. Fantastic customer service and in general very happy with the deal.

Any issues ive had has been dealt with swiftly and a quick turn around from deciding which car I'd like to having it delivered to me. Highly recommend.

From the initial enquiry right through to collecting our car Kabir & the rest of the Cupra Aberdeen team were extremely helpful. First class experience

Staff where very helpful and could not do enough for me, thank you new Cupra owner

Definitely recommend. Quick and easy process and absolutely love the Cupra

The whole team were very friendly and easy to communicate with, I also thought the video walk round of the car was a nice touch and also the thank you video too. The whole process was smooth and I am very happy with everything. Thank you Kabir and also Chris!

I had a great experience from test driving the car through to picking it up a few days later, Marcel was very thorough when handing over the car, especially explaining all the functions in the car.

Kabir did a great job,friendly,not too pushy,thanks Alberto

Very knowledgeable salesman who kept me up to date.

Charming until they have your money, having harassed me to get the bank transfer ( cash buyer) done before the end of the month, got to get that commission, SEAT Ateca not ready for collection on agreed day, due to them " forgetting" the class of tax needed changing.
Car back in after 8 months with a faulty lock. Presented with an 8 hundred pounds plus quote for tyres and brakes, as "barely legal" . " Health Check" carried out without my knowledge or permission.This was a vehicle that apparently left the forecourt with full MOT ( No advisories) and service barely 8 months previously. Asked for faults on paintwork to also be checked at this time, on return, to collect my vehicle,was told by what I could only assume was a sales manager " we won't fix your paint work even as good will, you can contact SKODA UK ( It's a SEAT 🤪) if you like, you'll get nowhere!" This was obviously a response to me querying the mechanical state of my vehicle. Rude and unprofessional in a showroom full of customers.
SEAT UK have now been contacted, re the paintwork which is faulty, I have been told there is no record if me ever asking for the paintwork to be checked and SEAT Aberdeen have now announced to SEAT customer services there is " no goodwill" towards me as I have taken my vehicle elsewhere for subsequent MOT and service( Thanks Daniel Reid, true professional attitude in all your emails).
Why would I trust this bunch of cowboys anywhere near my vehicle ever again. It is currently under a trusted garage with 6 separate engine faults!
Avoid at all costs, after sales service truly appalling. Unfortunate when the vehicle is still under warranty and they fleeced me for other body work and alloy protection which is still ongoing!

Sales Executive Marcel Czurylo was helpful & very professional in answering all our questions. No topic regarding the Cupra was of any bother to Marcel who explained to me in detail & also set the Infotainment System which was a great help. Would have no hesitation in recommending Marcel to any of our friends or relatives.

Exceptional service provided by sales rep with a extremely good knowledge of the cars.