John Clark Motor Group - John Clark Dacia Reviews 

249
TrustScore 4.5 out of 5

4.6

Abbotswell Road, The Autoplex, AB12 3AD Aberdeen, West Tullos Industrial Estate, GB


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Rated 5 out of 5 stars

Thanks to Scott at Dacia Aberdeen. I bought my new Duster and had it delivered in just 4 days. He had the right approach and great attitude with care consideration and attention to detail. After s... See more

Company replied

Rated 5 out of 5 stars

I visited Arnold Clark just yesterday Everyone was busy...no attention come what may... Eventually James Westwater had a bit of time to spare I trusted him implicitly and laid my situation b... See more

Company replied

Rated 4 out of 5 stars

Good, quick service from Scott Arthur. Deal fully completed in less than 5 working days, so 5-stars for him. Overall score knocked down 1-star as customer parking on-site is absolutely terrible. Extr... See more

Company replied

Rated 5 out of 5 stars

your salesman James Westwater was very helpful in the purchase of my new Dacia where everything went smoothly.On the day of collection i was given a good crash course on every aspect of the new car w... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

John Clark Dacia forms part of the John Clark Motor Group and is the only place to visit if you are looking for a new or used Dacia car for sale. Our state-of-the-art dealership is situated at The Autoplex in Altens, just off the major A90 road and easily accessible from Aberdeen city centre or the wider Scotland area. Brimming with an abundance of new and Approved Used Dacia cars, as well as service, Motability and business offers, take advantage of incredible deals today. Contact our friendly and knowledgeable staff at our showroom today to arrange a test drive in the model of your choice, or ask about our current Dacia offers, you won’t be disappointed.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Abbotswell Road, The Autoplex, AB12 3AD, Aberdeen, West Tullos Industrial Estate, United Kingdom

  • 01224 677800

4.6

Excellent

TrustScore 4.5 out of 5

249 reviews

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4.6

All reviews

(249)

2,453 reviews in the last 12 months

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Rated 5 out of 5 stars

Alan was friendly and helpful and…

Alan was friendly and helpful and aproachable he explained everything what you needed to know on the car his easy to talk too.. his given us a good deal on the car as well.. im very happy he is the one who sale us the car..

August 18, 2025
Unprompted review
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Reply from John Clark Motor Group - John Clark Dacia

Hi Merle,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Dacia. We are delighted that your experience has been a positive one. Kind Regards, Rachel

Rated 5 out of 5 stars

Excellent service from Alan Bell and…

Excellent service from Alan Bell and everyone at Aberdeen Dacia. We'll certainly do business with them again!

July 21, 2025
Unprompted review
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Reply from John Clark Motor Group - John Clark Dacia

Good Morning, Stuart.

Thank you for your feedback! We’re delighted to hear you received excellent service from Alan and the team at John Clark Dacia. We look forward to welcoming you back in the future.

Best regards,
Erin

Rated 5 out of 5 stars

Picked up new Dacia

Picked up new Dacia, Scott in Aberdeen Dacia was very helpful from start to finish would use Scott and the dealership again

August 7, 2025
Unprompted review
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Reply from John Clark Motor Group - John Clark Dacia

Good Afternoon, Raymond.

Thank you for your review. We’re delighted to hear that Scott was so helpful from start to finish and that you’d choose to visit us again. Enjoy your new Dacia!

Best regards,
Erin

Rated 5 out of 5 stars

Excellent service and support

Excellent service and support throughout the car buying experience. Clear advice and no pressure. Very happy with the process.

July 27, 2025
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Reply from John Clark Motor Group - John Clark Dacia

Good Afternoon, David.

Thank you for your kind words. We’re so pleased to hear you received excellent service and clear, no-pressure advice throughout your car buying journey. Enjoy your new car!

Best regards,
Erin

Rated 5 out of 5 stars

Dacia Spring extreme 65

Brilliant wee car. Lewis was absolutely amazing even picked us up to collect car.

June 16, 2025
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Reply from John Clark Motor Group - John Clark Dacia

Good afternoon, Donna.

Thank you for your great review! We’re so pleased to hear you’re enjoying your new Dacia Spring Extreme 65! It’s fantastic to know that Lewis went the extra mile, we’ll be sure to pass on your kind words to him.

If there’s anything more we can do, just let us know!

Best regards,
Erin

Rated 5 out of 5 stars

Excellent service

James was extremely helpful

August 1, 2025
Unprompted review
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Reply from John Clark Motor Group - John Clark Dacia

Good afternoon, Lynne.

Thank you for your kind feedback! We're delighted to hear that James was extremely helpful during your experience. We’ll be sure to pass on your kind words to him.

If there’s anything more we can do, please don’t hesitate to get in touch.

Best regards,
Erin

Rated 5 out of 5 stars

Scott was really helpful and not at all…

Scott was really helpful and not at all ‘pushy’ like some salespeople I’ve encountered previously. He kept me up to date the whole way through and made the process really smooth and easy

July 20, 2025
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Reply from John Clark Motor Group - John Clark Dacia

Good Morning, Erin.

Thank you for your kind words! We're so pleased to hear that Scott provided helpful, pressure-free support and made the entire process smooth and straightforward. Keeping you informed and comfortable every step of the way is exactly what we strive for.

We’ll be sure to pass on your feedback to Scott. If there’s anything more we can assist with, don’t hesitate to get in touch.

Best regards,
Erin

Rated 1 out of 5 stars

Reserved a car online with refundable…

Reserved a car online with refundable deposit on the 5th June. Upon seeing the car and experiencing the very hard sell tactics about which finance to opt for, I decided against purchasing the car and went elsewhere. I was assured my deposit would be refunded. It is now almost 2 months later and I have yet to receive this back after multiple requests to the branch to which I am told it will be in my account within 3-5 days. Completely untrustworthy, and I wonder how many others don't receive their deposit back.

June 5, 2025
Unprompted review
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Reply from John Clark Motor Group - John Clark Dacia

Hi David,
Thank you for bringing this to our attention. I am truly sorry to hear about your experience and the unacceptable delay in receiving your refundable deposit. This is not the standard of service we aim to provide.
If you have still not had your refund issued to you please email me and I will escalate this for you: lisa.jaffray@john-clark.co.uk
Kind regards,
Lisa

Rated 5 out of 5 stars

Nicole the sales person and other staff were brilliant

Good honest service with knowledgeable helpful staff.

July 22, 2025
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Reply from John Clark Motor Group - John Clark Dacia

Good Afternoon.

Many thanks for your review and feedback, which I will ensure is passed on to Nicole and the management team at Dacia Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

All very helpful this my second car…

All very helpful this my second car from you

July 2, 2025
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Reply from John Clark Motor Group - John Clark Dacia

Good Morning, Donald.

Many thanks for your review and feedback, which I will ensure is passed on to the management team at Dacia Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Excellent service

Excellent service, well informed and extremely helpful and polite.

June 29, 2025
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Reply from John Clark Motor Group - John Clark Dacia

Good Morning, Janice.

Many thanks for your review and feedback, which I will ensure is passed on to the management team at Dacia Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Quick friendly service

Enquired about a used car and was put touch with Nicole at the Aberdeen Dacia branch. She kept me fully up to date with the status of the car. When NIcole was on days off Lewis took over and was very helpful and patient while I viewed the car. Within the next couple of days Nicole and Lewis were able to get everything in place for me picking up my car 3 days after viewing. Both were very friendly and knowledgeable, never once did I feel pressured to make any decisions and they made the whole process very easy.

July 2, 2025
Unprompted review
John Clark Motor Group - John Clark Dacia logo

Reply from John Clark Motor Group - John Clark Dacia

Good Morning, Hayleigh.

Many thanks for your review and feedback, which I will ensure is passed on to Nicole, Lewis and the management team at Dacia Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Great salesperson informative and…

Great salesperson informative and supportive

June 29, 2025
John Clark Motor Group - John Clark Dacia logo

Reply from John Clark Motor Group - John Clark Dacia

Good Morning, Muriel.

We are delighted to hear that you found your salesperson to be both informative and supportive. Providing excellent service and ensuring our customers feel well-guided and assisted throughout their journey is a top priority for us.

Your feedback is greatly appreciated and will be shared with the team. We look forward to welcoming you back in the future.

Best Regards,
Erin

Rated 5 out of 5 stars

Scott Arthur was an excellent &…

Scott Arthur was an excellent & knowledgeable advisor. Very highly recommended

June 28, 2025
Unprompted review
John Clark Motor Group - John Clark Dacia logo

Reply from John Clark Motor Group - John Clark Dacia

Good Morning, Louise.

Thank you for your fantastic feedback! We're thrilled to hear that Scott Arthur provided you with such an excellent experience at John Clark Dacia. It's great to know his knowledge and advice were so valuable to you. We'll be sure to pass on your high recommendation to Scott!

Best Regards,
Erin

Rated 5 out of 5 stars

Very attentive and helpful sales team

Very attentive and helpful sales team. The entire process was made clear and easy to understand. Our salesperson, Scott, was extremely helpful in accommodating our requirements. The service we received at John Clark Dacia was streaks ahead of any of the other dealerships we dealt with. If they continue this level of service, we would absolutely recommend them to other people.

June 19, 2025
John Clark Motor Group - John Clark Dacia logo

Reply from John Clark Motor Group - John Clark Dacia

Good Morning, Ben.

Thank you for your fantastic feedback! We're thrilled to hear that you had such a positive experience with our team at John Clark Dacia. It’s wonderful to know that Scott and the rest of the team were attentive, helpful, and made the process clear and stress-free from start to f inish.

Your kind words about our service standing out from other dealerships truly mean a lot, and we’re so pleased to have earned your recommendation. We’ll be sure to pass on your feedback to Scott and the team.

If there’s anything more we can assist with, please don’t hesitate to get in touch.

Best regards,
Erin

Rated 5 out of 5 stars

Great experience

Great experience - helped us find the right family car for us.

June 21, 2025
John Clark Motor Group - John Clark Dacia logo

Reply from John Clark Motor Group - John Clark Dacia

Good Morning, Jenna.

Thank you for your kind words! We're so pleased to hear you had a great experience and that our team was able to help you find the perfect family car.

If there’s anything more we can assist with, please don’t hesitate to get in touch.

Best regards,
Erin

Rated 5 out of 5 stars

Helpful and professional service.

Helpful and professional service from salesman Scott Arthur. He went out of his way to explain process and ensure sale was easy and stress free.

June 21, 2025
Unprompted review
John Clark Motor Group - John Clark Dacia logo

Reply from John Clark Motor Group - John Clark Dacia

Good Morning, Andrew.

Thank you for your kind words! We're delighted to hear that Scott provided such helpful and professional service. It’s great to know he took the time to clearly explain the process and made your experience smooth and stress-free.

We’ll be sure to pass on your feedback to Scott. If there’s anything else we can help with, please don’t hesitate to get in touch.

Best regards,
Erin

Rated 5 out of 5 stars

An easy experience in purchasing a new…

An easy experience in purchasing a new car and trading in my old one.
Scott from Dacia Aberdeen was great from start to finish.

June 17, 2025
Unprompted review
John Clark Motor Group - John Clark Dacia logo

Reply from John Clark Motor Group - John Clark Dacia

Good Morning,

Thank you for your kind review! We're delighted to hear that your experience of purchasing a new car and trading in your old one was smooth and straightforward. It's great to know that Scott supported you so well from start to finish.

We’ll be sure to pass on your feedback to him. If there’s anything else we can help with, please don’t hesitate to get in touch.

Best regards,
Erin

Rated 5 out of 5 stars

Scott was ready for us when we arrived

Scott was ready for us when we arrived, showing us the cars and efficiently getting us into our test drives. Very efficient, knowledgeable and professional service.

June 10, 2025
Unprompted review
John Clark Motor Group - John Clark Dacia logo

Reply from John Clark Motor Group - John Clark Dacia

Hi Tom, Thank you so much for your kind words! We're thrilled to hear that Scott provided you with efficient, knowledgeable, and professional service. We’re glad your visit and test drives went smoothly, and we truly appreciate you taking the time to share your experience. If there’s anything more we can do for you, don’t hesitate to reach out! Many Thanks, Rachel

Rated 5 out of 5 stars

From start to finish the salesman dealt…

From start to finish the salesman dealt with everything he went through the finance thoroughly and explained the working of the car with me very curtious at all times nothing was too much trouble.

May 30, 2025
John Clark Motor Group - John Clark Dacia logo

Reply from John Clark Motor Group - John Clark Dacia

Good Morning, Barbara.

Thank you for your kind feedback! We're so pleased to hear that your experience at John Clark Dacia was smooth and well-supported from start to finish. It’s great to know that your salesperson was thorough in explaining the finance options and the workings of the car, all while being courteous and attentive.

We’ll be sure to pass on your kind words to the team. If there’s anything more we can help with, please don’t hesitate to get in touch.

Best regards,
Erin

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