John Clark Motor Group - John Clark Dacia Reviews 

247
TrustScore 4.5 out of 5

4.6

Abbotswell Road, The Autoplex, AB12 3AD Aberdeen, West Tullos Industrial Estate, GB


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Rated 5 out of 5 stars

Thanks to Scott at Dacia Aberdeen. I bought my new Duster and had it delivered in just 4 days. He had the right approach and great attitude with care consideration and attention to detail. After s... See more

Rated 5 out of 5 stars

I visited Arnold Clark just yesterday Everyone was busy...no attention come what may... Eventually James Westwater had a bit of time to spare I trusted him implicitly and laid my situation b... See more

Company replied

Rated 4 out of 5 stars

Good, quick service from Scott Arthur. Deal fully completed in less than 5 working days, so 5-stars for him. Overall score knocked down 1-star as customer parking on-site is absolutely terrible. Extr... See more

Company replied

Rated 5 out of 5 stars

your salesman James Westwater was very helpful in the purchase of my new Dacia where everything went smoothly.On the day of collection i was given a good crash course on every aspect of the new car w... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

John Clark Dacia forms part of the John Clark Motor Group and is the only place to visit if you are looking for a new or used Dacia car for sale. Our state-of-the-art dealership is situated at The Autoplex in Altens, just off the major A90 road and easily accessible from Aberdeen city centre or the wider Scotland area. Brimming with an abundance of new and Approved Used Dacia cars, as well as service, Motability and business offers, take advantage of incredible deals today. Contact our friendly and knowledgeable staff at our showroom today to arrange a test drive in the model of your choice, or ask about our current Dacia offers, you won’t be disappointed.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Abbotswell Road, The Autoplex, AB12 3AD, Aberdeen, West Tullos Industrial Estate, United Kingdom

  • 01224 677800

4.6

Excellent

TrustScore 4.5 out of 5

247 reviews

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4.6

All reviews

(247)

2,452 reviews in the last 12 months

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Rated 5 out of 5 stars

James was great.

James was very helpful and professional throughout my experience at john clark. Very happy with the service I received.

November 22, 2025
Unprompted review
John Clark Motor Group - John Clark Dacia logo

Reply from John Clark Motor Group - John Clark Dacia

Good morning Sam, Thank you for your fantastic feedback! We are delighted to hear that James was very helpful and professional throughout your experience at John Clark. We appreciate you choosing us and are very happy you were satisfied with the service you received. Kind regards, Lisa

Rated 5 out of 5 stars

Great experience with James

James was very informative and helpful and i’ve recommended him to friends and family who are visiting the branch when they are due an upgrade.

November 26, 2025
Unprompted review
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Reply from John Clark Motor Group - John Clark Dacia

Good morning Charlie, Thank you for your fantastic review! We are delighted to hear that you had a great experience with James.
It is the highest compliment that you found him informative and helpful enough to recommend him to your friends and family for their upgrades. We appreciate your kind words and your recommendations! Kind regards, Lisa

Rated 5 out of 5 stars

Excellent service from senior sales…

Excellent service from senior sales James he is a star and got me an amazing purchase
Fast and great he is an asset to your team along with Marc in service

November 28, 2025
Unprompted review
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Reply from John Clark Motor Group - John Clark Dacia

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to James, Marc, and the management team.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

New Car Purchase

Purchased my 3rd new vehicle from Dacia Aberdeen. My second purchase dealing with James. Excellent service received.

November 2, 2025
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Reply from John Clark Motor Group - John Clark Dacia

Good morning Ailidh, Thank you so much for your loyalty! Purchasing your third new vehicle from us—and your second dealing with James—is the best compliment we could receive. We're thrilled to hear the excellent service continued. Well done, James! We appreciate your business. Kind regards, Lisa

Rated 5 out of 5 stars

Service nice staff very helpful

Lewis was very helpful and and understanding.

October 17, 2025
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Reply from John Clark Motor Group - John Clark Dacia

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Lewis and the management team at John Clark Dacia.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Easy to deal with.

The team is very professional and friendly. We dealt with Scott Arthur who helped us with the purchase of our Dacia Duster. He was very accommodating, understood our requirements perfectly and kept us informed all the way through the process.
We also had a tow bar added and the service team arranged this for us promptly and again very professional. Special mention to Kyle Tawse who also dealt with our query promptly.
Overall a good team to deal with.

October 3, 2025
Unprompted review
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Reply from John Clark Motor Group - John Clark Dacia

Good morning Irene, Thank you very much for your fantastic review and for providing such detailed feedback on your experience purchasing the Dacia Duster. We are delighted to hear that you found the entire team professional and friendly. A special mention to Scott Arthur—it’s great to know he was so accommodating, understood your needs perfectly, and kept you informed throughout the process. We're also pleased that the Service Team handled the tow bar installation so promptly and professionally, and that Kyle Tawse quickly assisted with your query. It sounds like a successful team effort, and we appreciate you recognising the contributions of Scott, Kyle, and the Service Team. We look forward to welcoming you back in the future! Kind regards, Lisa

Rated 5 out of 5 stars

Great Garage & Service

Returned to John Clark to buy my 3rd car from them. Have always had great service when visited there.
We met salesman James Westwater who showed us the car we were interested in buying. He was very pleasant, helpful and knowledgeable could not fault him.
We had an issue with the car but James told us next time we were in Aberdeen to come to garage and he would top up the car for us.
Lovely seeing him this week and he did indeed fill up our petrol tank.
First class service as always *****

September 25, 2025
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Reply from John Clark Motor Group - John Clark Dacia

Good Morning,

Thank you for your review of John Clark Dacia. We’re thrilled to hear that you chose to return to us for your third car and that your experience was once again so positive. It’s fantastic to know that James looked after you with his usual friendly, helpful, and knowledgeable service, and that he went the extra mile to resolve your issue and top up your car when you were next in Aberdeen.

We’ll be sure to share your kind words with James and the team, they’ll be delighted to know their efforts are appreciated. We truly value your loyalty and look forward to welcoming you back to John Clark Dacia in the future.

Best Regards,
Erin

Rated 5 out of 5 stars

The sales man is second to none this is…

The sales man is second to none this is now our 4th car purchase and James Westwater is a truely inspiration to John Clark Motor Group. Very professional at all times. And nothing is ever a hassle. If he ever leaves I will follow on my next purchase.

October 1, 2025
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Reply from John Clark Motor Group - John Clark Dacia

Good Afternoon, Lee.

Thank you for your review of John Clark Dacia. We’re delighted to hear that Jame has once again provided you with such an outstanding experience. It’s fantastic to know this is your fourth car purchase with us and that James continues to impress with his professionalism, helpfulness, and dedication to great customer service.

We’ll be sure to share your kind words with James and the team, he’ll be thrilled to know how much you value his support. We truly appreciate your loyalty and look forward to welcoming you back to John Clark Dacia for your next purchase.

Best Regards,
Erin

Rated 5 out of 5 stars

Salesman Lewis and Manager Ross were…

Salesman Lewis and Manager Ross were very patience and helpful during the process, would highly recommend them.

September 25, 2025
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Reply from John Clark Motor Group - John Clark Dacia

Good Morning, Michael.

Thank you for your review of John Clark Dacia. We’re delighted to hear that Lewis and Ross were so patient and helpful throughout your car-buying experience. It’s fantastic to know they made the process smooth and enjoyable for you. We’ll be sure to share your kind words with them both.

We truly appreciate your recommendation and look forward to welcoming you back to John Clark Dacia in the future.

Best Regards,
Erin

Rated 5 out of 5 stars

John Clark Dacia Group Aberdeen

Salesman Lewis and Manager Ross were very patience and helpful during the process, would highly recommend them.

September 25, 2025
Unprompted review
John Clark Motor Group - John Clark Dacia logo

Reply from John Clark Motor Group - John Clark Dacia

Good Morning, Michael.

Thank you for your review of John Clark Dacia. We’re delighted to hear that Lewis and Ross were so patient and helpful throughout your car-buying experience. It’s fantastic to know they made the process smooth and enjoyable for you. We’ll be sure to share your kind words with them both.

We truly appreciate your recommendation and look forward to welcoming you back to John Clark Dacia in the future.

Best Regards,
Erin

Rated 4 out of 5 stars
John Clark Motor Group - John Clark Dacia logo

Reply from John Clark Motor Group - John Clark Dacia

Good Morning, Brian.

Thank you for your review of John Clark Dacia. We’re pleased to hear that you appreciated our no-nonsense, straightforward approach. Your feedback means a lot to us, and we look forward to welcoming you back to John Clark Dacia in the future.

Best Regards,
Erin

Rated 5 out of 5 stars

Super helpful

Super helpful; made the experience of buying my first car really easy

September 27, 2025
Unprompted review
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Reply from John Clark Motor Group - John Clark Dacia

Good Afternoon, Eilidh.

Thank you for your review of John Clark Dacia. We’re so pleased to hear that our team made the experience of buying your first car easy and stress-free. We truly appreciate your feedback and look forward to welcoming you back to John Clark Dacia in the future.

Best Regards,
Erin

Rated 1 out of 5 stars

Recently came in to view a Dacia…

Recently came in to view a Dacia Sandero for my daughter. Salesman Allan was initially helpful but quickly became pushy and tried to get me to make a decision even after I made it clear I was only browsing.

Pushy sales, wouldn't recommend!!!

September 12, 2025
Unprompted review
John Clark Motor Group - John Clark Dacia logo

Reply from John Clark Motor Group - John Clark Dacia

Good morning Denise,
Thank you for bringing this to our attention. We sincerely apologize for the negative experience you had with one of our salespeople. We will address this feedback directly with our team. We appreciate you taking the time to share your experience with us.
Kind regards,
Lisa

Rated 5 out of 5 stars

Great service

Scott was very good keeping us up to date what was happening regarding us receiving our new car. Wecannot fault him at all . It was the first time we had used John Clark - Dacia and we had no problems what so ever.

August 30, 2025
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Reply from John Clark Motor Group - John Clark Dacia

Good Morning, Elaine.

Thank you for your kind review! We're delighted to hear that Scott kept you well informed throughout the process and that your first experience with John Clark Dacia was such a smooth one. It’s wonderful to know everything went without a hitch and that Scott looked after you so well.

If there’s anything more we can do to support you in the future, please don’t hesitate to reach out.

Best regards,
Erin

Rated 5 out of 5 stars

5 stars for Matthew!

From the moment we stepped in we felt welcomed by Matthew. He was extremely knowledgeable and helpful and kept us updated with everything. We bought a car for my partner and will be returning to see Matthew next year when I’m due an upgrade.

August 22, 2025
John Clark Motor Group - John Clark Dacia logo

Reply from John Clark Motor Group - John Clark Dacia

Good Morning, Steven.

Thank you for your fantastic 5-star review! We're delighted to hear that Matthew made you feel so welcome and supported throughout the whole process. It’s great to know his knowledge and communication helped make your partner’s car purchase such a positive experience.

We’ll be sure to pass on your kind words to Matthew, and we look forward to seeing you again next year when it’s time for your upgrade. If you need anything in the meantime, please don’t hesitate to get in touch.

Best regards,
Erin

Rated 5 out of 5 stars

Friendly staff

The woman on the front desk (apologies, I do not know her name) is a breath of fresh air. Very welcoming and approachable. Remembers customers and looks after them well.

Scott did his utmost to find a suitable car for me. In the end I was pleased with my purchase (test drove two cars). Scott kept in touch throughout the experience. Lovely to deal with him and would do again in the future.

I have dealt with this dealer since 2018.

August 26, 2025
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Reply from John Clark Motor Group - John Clark Dacia

Good Morning, Deborah.

Thank you for such a thoughtful review. We're delighted to hear that our front desk team made you feel so welcome and looked after, and we’ll make sure your kind words are shared with her. It’s also fantastic to know that Scott went above and beyond to help you find the right car, keeping you updated and making the whole process a positive one.

We truly value your loyalty since 2018 and look forward to continuing to support you in the future. If there’s anything more we can do for you, please don’t hesitate to reach out.

Best regards,
Erin

Rated 5 out of 5 stars

Good experience from Scott.

Good experience from Scott.

August 28, 2025
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Reply from John Clark Motor Group - John Clark Dacia

Good Morning,

Thank you for your review! We’re glad to hear you had a good experience with Scott, and we’ll be sure to pass along your feedback to him.

If you need anything else, please don’t hesitate to reach out.

Best regards,
Erin

Rated 5 out of 5 stars

Excellent Car Buying Experience

I recently purchased the Dacia Duster extreme and couldn’t be happier with the entire experience.
Staff were friendly, knowledgable and genuinely interested in helping me find the right vehicle for my personal needs.
The car itself is everything I wanted and more to be honest.
Financing was straightforward and worked with me to get a great deal that suited financially.

I highly recommend this dealership to anyone in the market for a new car! Special thanks to Scott Arthur for making the experience so smooth!

August 23, 2025
Unprompted review
John Clark Motor Group - John Clark Dacia logo

Reply from John Clark Motor Group - John Clark Dacia

Good Morning, Martyn.

Thank you for your fantastic review! We're delighted to hear that you’re so happy with your new Dacia Duster Extreme and that the whole experience, from choosing the right car to arranging the finance, was smooth and stress-free.

It’s great to know our team were friendly, knowledgeable, and attentive to your needs, and we’ll be sure to pass on your special thanks to Scott for making the process so straightforward. Your recommendation means a great deal to us.

We hope you enjoy every mile in your new Duster!

Best regards,
Erin

Rated 5 out of 5 stars

Excellent experience

Experience was smooth and pleasant from meeting sales team threw to choosing car , model , colour
I’m not very computer litrite … but every small detail was explained as we went through the process…
Sales team was very informative and guided me through the sale … I really like my new duster … will be back for my next duster … in 3 years

August 21, 2025
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Reply from John Clark Motor Group - John Clark Dacia

Good Afternoon, Brian.

Thank you for your wonderful review! We're delighted to hear that your experience was smooth and enjoyable from start to finish.

We’re so pleased you’re enjoying your new Duster and look forward to welcoming you back for your next one in a few years’ time!

Best regards,
Erin

Rated 5 out of 5 stars

I had the most lovely experience with…

I had the most lovely experience with Allan at John Clark Dacia.

He was polite, knowledgable and kept me well informed.

August 21, 2025
Unprompted review
John Clark Motor Group - John Clark Dacia logo

Reply from John Clark Motor Group - John Clark Dacia

Good Afternoon,

Thank you for your kind words! We're so pleased to hear that Allan made your experience such a positive one with his polite manner, knowledge, and clear communication. We’ll be sure to pass along your feedback to him.

Best Regards,
Erin

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