John Clark Motor Group - John Clark Renault Reviews 

408
TrustScore 4.5 out of 5

4.7

Abbotswell Road, The Autoplex., AB12 3AD Aberdeen, West Tullos Industrial Estate, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Have been a very pleasant experience, starting with the organisation, the reception and the staff. Totally enjoyed driving the electric Renault 4; smooth and nippy, the car had most of the option some... See more

Company replied

Rated 5 out of 5 stars

Excellent service, very friendly, James very knowledgeable about the car (Renault 4), everyone very helpful all round. Enjoyed the test drive. Nice to be able to do without having to go into dealers... See more

Company replied

Rated 4 out of 5 stars

Assistance in choice of car from sales personnel, Scott, was invaluable in helping my wife and I with our final decision on choice of car make and model. Follow up e-mails and phone calls, on any ques... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience buying my new car, and I can’t thank James enough for all of his help. From the moment I walked in, James was friendly, approachable, and incredibly knowledgeable.... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

At Specialist Cars Renault in Aberdeen, we are always delighted to welcome new and returning customers. As one of the most experienced and reputable Renault dealers in Scotland, we’re your one-stop-shop for any Renault vehicle needs. Whether you are in the market to purchase your first Renault, wanting to upgrade your existing vehicle or are looking to book your vehicle in for a service, we’re a trusted Renault dealer that will provide you with outstanding levels of customer ser

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Abbotswell Road, The Autoplex., AB12 3AD, Aberdeen, West Tullos Industrial Estate, United Kingdom

  • 01224 677 800

4.7

Excellent

TrustScore 4.5 out of 5

408 reviews

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4.7

All reviews

(408)

2,444 reviews in the last 12 months

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Rated 5 out of 5 stars

Scot was very Professional and

Scot was very Professional and
we were bery happy with all staff.

September 30, 2025
John Clark Motor Group - John Clark Renault logo

Reply from John Clark Motor Group - John Clark Renault

Good Morning, John.

Thank you for your review of John Clark Renault. We’re really pleased to hear that Scot provided such professional service and that you were happy with all of our staff during your visit. We’ll be sure to share your kind words with the team.

We truly appreciate your feedback and look forward to welcoming you back to John Clark Renault in the future.

Best Regards,
Erin

Rated 5 out of 5 stars

Thank you Scott Arthur for all your…

Thank you Scott Arthur for all your help much appreciated great job and sales man very friendly and answering all my questions the car is fantastic love it would recommend anyone to buy a car from John clark

October 1, 2025
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Reply from John Clark Motor Group - John Clark Renault

Good Morning, Anne.

Thank you for your review of John Clark Renault. We’re so pleased to hear that Scott Arthur provided such friendly and helpful service, taking the time to answer all your questions and make sure you were happy with your purchase. It’s fantastic to know you’re loving your new car, and we truly appreciate your recommendation.

We’ll be sure to share your kind words with Scott and the team, and we look forward to welcoming you back to John Clark Renault in the future.

Best Regards,
Erin

Rated 5 out of 5 stars

Good decision 👍

Just get my car from Autoplex and that was good decision. Scott was briliant and very helpfull thrue all paperwork. Time I been there Beata very attentive make me feel very welcome. All staff who I met thrue that time very friendly and nothings was a problem. Well done guys👍

September 27, 2025
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Reply from John Clark Motor Group - John Clark Renault

Good Afternoon, Marcelina.

Thank you for your review of John Clark Renault. We’re so pleased to hear that choosing your car from the Autoplex was such a good decision and that Scott supported you brilliantly through all the paperwork. It’s wonderful to know Beata made you feel so welcome and that the whole team were friendly and helpful throughout your visit.

We’ll be sure to share your kind words with Scott, Beata, and the rest of the team. We truly appreciate your feedback and look forward to welcoming you back to John Clark Renault in the future.

Best Regards,
Erin

Rated 5 out of 5 stars

Traded in a Renault Koleos,had it for 5…

Traded in a Renault Koleos,had it for 5 years
,an excellent car. Got a good trade in price for it.
Sales man was very informative,came up with an excellent deal,couldn’t refuse it

September 26, 2025
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Reply from John Clark Motor Group - John Clark Renault

Good Afternoon, Sydney.

Thank you for your review of John Clark Renault. We’re delighted to hear that you had such a positive experience trading in your Renault Koleos after five years and that you received a strong trade-in price. It’s great to know our salesman provided clear information and was able to put together an excellent deal for you.

We truly appreciate your feedback and look forward to welcoming you back to John Clark Renault in the future.

Best Regards,
Erin

Rated 5 out of 5 stars

See James better than any salesman.

See James better than any salesman.

September 24, 2025
Unprompted review
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Reply from John Clark Motor Group - John Clark Renault

Good Afternoon, Kevin.

Thank you for your review of John Clark Renault. We’re delighted to hear that James made such a great impression and looked after you so well. We’ll be sure to share your kind words with him and the team. We truly appreciate your feedback and look forward to welcoming you back to John Clark Renault in the future.

Best Regards, Erin

Rated 5 out of 5 stars

Renault 5 purchase top service.

Spoke to Scott Arthur on wanting to purchase a new Renault 5.

Very friendly, straight talking and helpful in sorting everything out for me. Highly appreciated.

Highly recommend. I have also bought used VW Tiguans from VW John Clark before and they were also very helpful.

I will definitely keep using the John Clark Motor Group in the future.

Thanks.

James Winks

Shetland Islands

September 22, 2025
Unprompted review
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Reply from John Clark Motor Group - John Clark Renault

Good Morning, James.

Thank you for your review of John Clark Renault. We’re delighted to hear that Scott was so friendly, straightforward, and helpful in supporting you with your interest in the new Renault 5. It’s fantastic to know you’ve also had positive experiences with John Clark Volkswagen in the past and that you’d highly recommend our group.

We truly value your loyalty and kind words, and we’ll be sure to share your feedback with Scott and the wider team. We look forward to welcoming you again to John Clark Motor Group in the future.

Best Regards,
Erin

Rated 5 out of 5 stars

Scott at renault great service

September 18, 2025
Unprompted review
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Reply from John Clark Motor Group - John Clark Renault

Good Afternoon, Alexander.

Thank you for your review of John Clark Renault. We’re delighted to hear that Scott provided you with great service. We’ll be sure to share your kind words with him and the team.

We truly appreciate your feedback and look forward to welcoming you back to John Clark Renault in the future.

Best Regards,
Erin

Rated 5 out of 5 stars

Fantastic salesman not pushy and very helpful

Great service and suffer for
Matthew Rose, couldn’t have been more helpful in helping me choose the right car for me.

Delighted with the can and it’s fuel economy, just what I was looking for

August 26, 2025
Unprompted review
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Reply from John Clark Motor Group - John Clark Renault

Good Afternoon, William.

Thank you for your great review! We're so pleased to hear that Matthew provided such helpful and supportive service, making sure you found the right car to suit your needs. It’s fantastic to know you’re delighted with your car and its fuel economy, it sounds like the perfect match.

We’ll be sure to pass on your kind words to Matthew. If there’s ever anything more we can do to support you, please don’t hesitate to get in touch.

Best regards,
Erin

Rated 5 out of 5 stars

Extremely easy to deal with

Extremely easy to deal with, explanations were honest and precise, sales leader had an extremely likable leadership style.

August 31, 2025
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Reply from John Clark Motor Group - John Clark Renault

Good Morning, Ian.

Thank you for your kind feedback! We're so pleased to hear that you found the process straightforward and appreciated the clear, honest explanations.

If there’s anything more we can do for you, please don’t hesitate to reach out.

Best regards,
Erin

Rated 5 out of 5 stars

Super smooth experience

Scott was very helpful and reassuring throughout the whole process of buying my new car, bearing in mind that I have had last car for around 15 years and cars have certainly moved on in that time (I'm a bit of a dinosaur!). Scott kept me informed along the way and my car was ready for collection on the agreed date, everything just went so smoothly!

September 4, 2025
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Reply from John Clark Motor Group - John Clark Renault

Good Afternoon,

Thank you for your thoughtful review! We're delighted to hear that Scott made the process of buying your new car such a smooth and reassuring experience, especially after so many years with your previous vehicle. It’s great to know he kept you informed throughout and ensured everything was ready right on time.

We’ll be sure to pass on your kind words to Scott. If you ever have any questions as you get to know your new car, please don’t hesitate to get in touch.

Best regards,
Erin

Rated 5 out of 5 stars

Whole experience at Renault was great

Whole experience at Renault was great. Scott helped us from start to finish. He was very knowledgeable and went out of his way to showcase all the cars we were interested in, and helped us find exactly what we wanted.

September 5, 2025
Unprompted review
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Reply from John Clark Motor Group - John Clark Renault

Good Morning, Daisy.

Thank you for your fantastic review! We're so pleased to hear that your whole experience at Renault was such a positive one. It’s wonderful to know Scott supported you from start to finish, using his knowledge and care to help you find exactly the right car.

We’ll be sure to pass on your kind words to him. If there’s ever anything else we can do for you, please don’t hesitate to get in touch.

Best regards,
Erin

Rated 5 out of 5 stars

Super experience buying from John Clark…

Super experience buying from John Clark Renault and dealing with Scott Arthur! A swift purchase this week and Scott pulled out the stops to get everything sorted and car delivered within a few days! Thanks to all involved and particularly Scott! Pleasure to deal with and recommended!

September 5, 2025
Unprompted review
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Reply from John Clark Motor Group - John Clark Renault

Good Morning,

Thank you for your fantastic review! We're thrilled to hear you had such a great experience purchasing your car with us and that Scott went the extra mile to ensure everything was sorted quickly and your car delivered within just a few days.

We’ll be sure to pass on your kind words to Scott and the rest of the team. If there’s ever anything more we can do for you, please don’t hesitate to get in touch.

Best regards,
Erin

Rated 5 out of 5 stars

Scott Arthur gave me a truly fantastic…

Scott Arthur gave me a truly fantastic service and this is the second car from him this year. Thanks again!

September 3, 2025
Unprompted review
John Clark Motor Group - John Clark Renault logo

Reply from John Clark Motor Group - John Clark Renault

Good Morning, David.

Thank you for your wonderful review! We're delighted to hear that Scott has provided you with fantastic service once again and that you’ve chosen your second car with him this year. Your loyalty means a great deal to us.

We’ll be sure to share your thanks with Scott. If there’s ever anything more we can do to support you, please don’t hesitate to reach out.

Best regards,
Erin

Rated 5 out of 5 stars
John Clark Motor Group - John Clark Renault logo

Reply from John Clark Motor Group - John Clark Renault

Good Morning, Andrew.

Thank you for your great review! We're so pleased to hear everything went smoothly from start to finish and that our salesman was always on hand to help and answer your questions. Your recommendation means a lot to us.

If there’s anything more we can do for you in the future, please don’t hesitate to reach out.

Best regards,
Erin

Rated 5 out of 5 stars

I have always hated dealing with car…

I have always hated dealing with car dealerships to buy cars.
This experience was good though, due mainly to Scott Arthur who was great to deal with.

August 20, 2025
Unprompted review
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Reply from John Clark Motor Group - John Clark Renault

Good Morning, John.

Thank you for your honest feedback. We’re so pleased to hear that Scott helped turn what is often a stressful process into a positive experience for you. Your kind words mean a lot, and we’ll be sure to share them with Scott.

If there’s anything more we can do to support you, please feel free to get in touch.

Best regards,
Erin

Rated 5 out of 5 stars

Good service and friendly customer…

Good service and friendly customer service and good communication

August 15, 2025
John Clark Motor Group - John Clark Renault logo

Reply from John Clark Motor Group - John Clark Renault

Good Morning, Neil.

Thank you for your kind feedback! We're delighted to hear you received good service, friendly support, and clear communication from our team.

Best Regards,
Erin

Rated 5 out of 5 stars

Scott is an absolute diamond to liaise…

Scott is an absolute diamond to liaise with. Extremely knowledgeable, polite and professional. He engaged via phone, email and even sent a video of the car I’m interested in with a full description. In short, Scott friendly, understanding and a consummate professional. Please don’t hesitate to contact Scott.

August 4, 2025
Unprompted review
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Reply from John Clark Motor Group - John Clark Renault

Good Morning, Joan.

Thank you so much for your fantastic review! We're thrilled to hear that Scott made such a strong impression.

It's great to know that his communication and detailed video helped support your decision-making process. We'll be sure to pass along your kind words to him.

If there's anything further we can assist with, please don’t hesitate to get in touch.

Best regards,
Erin

Rated 5 out of 5 stars

Excellent.

As always Renault at Abbotswell Road Aberdeen goes beyond a good service from all departments as a disabled costumer I feel safe in the knowledge that they will deal with everything . A special thanks to Nicole in sales and Marc in service department.

July 27, 2025
John Clark Motor Group - John Clark Renault logo

Reply from John Clark Motor Group - John Clark Renault

Good afternoon, Helen.

Thank you for your wonderful feedback! We’re truly delighted to hear that you continue to receive excellent service from the team at Renault Aberdeen. We’ll be sure to pass on your kind words to Nicole and Marc. Your continued trust and support are greatly appreciated.

If there’s anything more we can do for you, please don’t hesitate to get in touch.

Best regards,
Erin

Rated 5 out of 5 stars

Went to have a look at a new car…

Went to have a look at a new car recently, Scott Arthur and Ross were so helpful, went over different models and explained everything about them. Once deciding on colour and model required the deal was decided they gave us a good trade in price for our old one, Both were very helpful and nothing was too much trouble. Waited about 3 weeks for the new one to arrive and the handover was smooth and everything explained, would thoroughly recommend this dealership and the 2 salesmen.

July 24, 2025
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Reply from John Clark Motor Group - John Clark Renault

Good afternoon, Calum.

Thank you for your fantastic review! We're so pleased to hear that Scott and Ross provided such helpful and attentive service throughout your car-buying journey.

We’ll be sure to pass on your kind words to both of them. Your recommendation means a lot to us, and we hope you’re enjoying every mile in your new car!

Best regards,
Erin

Rated 5 out of 5 stars

This is the first time we have dealt…

This is the first time we have dealt with John Clark -Dacia Aberdeen , we found that Scott Arthur was most helpful and very knowledgable in advising us on our purchase .
Also the after sales has been very good . I would recommend friends and family of our experience .

July 29, 2025
Unprompted review
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Reply from John Clark Motor Group - John Clark Renault

Good Morning, Elaine.

Thank you for taking the time to share your experience! It's great to know that Scott was helpful and knowledgeable in guiding you through your purchase, and that our aftersales support has continued to meet your expectations.

Your recommendation means a lot to us, and we truly appreciate your trust. If there's anything more we can do to assist you or your friends and family, we're always here to help.

Best regards,
Erin

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