Have been a very pleasant experience, starting with the organisation, the reception and the staff. Totally enjoyed driving the electric Renault 4; smooth and nippy, the car had most of the option some... See more
Company replied
Abbotswell Road, The Autoplex., AB12 3AD Aberdeen, West Tullos Industrial Estate, GB
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Have been a very pleasant experience, starting with the organisation, the reception and the staff. Totally enjoyed driving the electric Renault 4; smooth and nippy, the car had most of the option some... See more
Company replied
Excellent service, very friendly, James very knowledgeable about the car (Renault 4), everyone very helpful all round. Enjoyed the test drive. Nice to be able to do without having to go into dealers... See more
Company replied
Assistance in choice of car from sales personnel, Scott, was invaluable in helping my wife and I with our final decision on choice of car make and model. Follow up e-mails and phone calls, on any ques... See more
Company replied
I had a fantastic experience buying my new car, and I can’t thank James enough for all of his help. From the moment I walked in, James was friendly, approachable, and incredibly knowledgeable.... See more
Company replied
At Specialist Cars Renault in Aberdeen, we are always delighted to welcome new and returning customers. As one of the most experienced and reputable Renault dealers in Scotland, we’re your one-stop-shop for any Renault vehicle needs. Whether you are in the market to purchase your first Renault, wanting to upgrade your existing vehicle or are looking to book your vehicle in for a service, we’re a trusted Renault dealer that will provide you with outstanding levels of customer ser
Written by the company

All Our Vehicles Are John Clark Approved

Abbotswell Road, The Autoplex., AB12 3AD, Aberdeen, West Tullos Industrial Estate, United Kingdom
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Just bought 2024 Clio from Scott at John Clark Renault. Very pleasant and down to earth. He knows his stuff, great manners and has the right approach; helpful, keen but not pushy!
Thanks again Scott - I’m sure we will enjoy our car.

Reply from John Clark Motor Group - John Clark Renault
Scott at Renault gave a fantastic service, had my previous Captur for 11 years so can’t wait for my new one!

Reply from John Clark Motor Group - John Clark Renault
Scott Arthur was an excellent sales man who explained everything and was acpleasure to do business with

Reply from John Clark Motor Group - John Clark Renault
My 2nd review of this particular garage. First one was a visit as I was shopping around for a new car and found this one to be the most professional, best customer interaction and they listened to what I was looking for, providing options based on what I told them to make the purchase achievable. Not pushy, not overbearing, just nice, relaxed and knowledgable.
So on my return visit to the Aberdeen branch I was met by a lovely lady at the door of the showroom who set me up with James to go over the purchase of a new Renault Captur Techno hybrid.
The journey from start to finish was easy. The information did not vary in any way from that provided on my first visit. James was very personable and explained the buying process exceptionally well. It just reinforced the impression I got from my initial visit about the garage from my first visit.
I know exactly the times scales expected to receiving my new car, what paperwork I will receive via email, how to open and complete even down to the ID process with all details personalised to myself.
I’m looking forward to getting my new car and if the after sales equals the sales process I will be sticking with Renault for the foreseeable future and recommending them to all of my family.
Just to show that James didn’t slip me a tenner to write this review I would say the parking is difficult as if your lucky there may be one or maybe 2 spaces ever free. I had to circle on my first visit as nowhere to park and almost didn’t go in, and 2nd time I was blocked in when I was leaving and had to find someone to move the van. But I have found the same difficulties in other garages so I’m not letting that effect my overall experience.
Great coffee also. Big thumbs up.

Reply from John Clark Motor Group - John Clark Renault
Had a pleasant review of the Renault 5 with Scott arthur

Reply from John Clark Motor Group - John Clark Renault
Scott was excellent, very helpful and a nice relaxed and friendly approach.

Reply from John Clark Motor Group - John Clark Renault
Bought our second car from John Clark Renault Aberdeen and the service we received was fantastic. Scott was excellent and could have not been more helpful.
We absolutely love our new Clio e tech Alpine Hybrid and cannot fault Renault for the quality and value for money.
Would definitely recommend Renault and the John Clark dealership.

Reply from John Clark Motor Group - John Clark Renault
I had a Renault Austral and had to book it in as a fault came up on the dash about an external sound fault. Appears it was a software update that was required. I had been looking at a Symbioz and whilst waiting for my car took a test drive and was suitably impressed. I had always missed the 360 camera I had on a Qashquai and this model of Symbioz had it along with a host of other extras so the deal was done. All along the process I was under the impression I was buying a 1.8 and the paperwork said this too. The 1.8 engine and bigger battery gives a more efficient and better overall fuel consumption allegedly but on picking up the car it transpired that I had indeed bought a 1.6 which made changing my insurance easier as my company didn’t recognize a 1.8. So finally I would have to say I do like the car, it has less power than my Austral but as I am not someone who likes to burn rubber at the lights it is perfectly fine. I would say I was disappointed with the overall experience but hope that the dealer has done something to make sure they have learned something from it as well.

Reply from John Clark Motor Group - John Clark Renault
This is the 2nd car I buy at John Clark and it went well. I found what I was looking, all info was provided and all documents were given. The sale took a few hours to accepted and the car was ready when I went to collect it. If you are interest in buying a car, I would recommend to book in advance, so you will have a salesperson expecting you.

Reply from John Clark Motor Group - John Clark Renault

Reply from John Clark Motor Group - John Clark Renault

Reply from John Clark Motor Group - John Clark Renault
Easy process from start to finish, and no pressure into buying the car. Big thanks to Scott for all his help and for even dropping the car off to me on his day off!

Reply from John Clark Motor Group - John Clark Renault
I recently purchased a brand-new Renault Clio Hybrid and after just over a week of driving, I can confidently say I absolutely love it.
From the moment I got behind the wheel, I was impressed by how smooth and quiet the hybrid system is. It offers a great balance between efficiency and performance, making it perfect for both city driving and longer trips. The interior feels modern and well-designed. Fuel economy is already proving to be excellent, a key reason I went for the hybrid version, and it’s reassuring to know I’m also being a bit more eco-friendly. Overall, the Renault Clio Hybrid has exceeded my expectations. It’s stylish, economical, and fun to drive. I would highly recommend it to anyone looking for a compact car that doesn’t compromise on quality or performance.

Reply from John Clark Motor Group - John Clark Renault

Reply from John Clark Motor Group - John Clark Renault
I had a great experience buying my car from Renault Aberdeen. Allan was professional honest and made the whole process smooth and stress free. I appreciated the no pressure sales approach and how transparent Allan was about the cost and financing options. I would definitely recommend them to anyone looking for a new car.

Reply from John Clark Motor Group - John Clark Renault
Sales staff were very helpful in assisting with paperwork and kept in good contact all through the process.

Reply from John Clark Motor Group - John Clark Renault
Good service! I went in to enquire about the new Renault 5 e tech. Scott was very helpful, calm and knowledgeable not over baring like some sales persons can be!
Would recommend.

Reply from John Clark Motor Group - John Clark Renault
Visited to test drive the new Renault 5 after making an appointment with Scott Arthur. We really liked the car and Scott took the time to show us the differences in trim levels before we went for the test drive. Scott was great to deal with and very patient as we looked at several different specifications which required him to quote and requote until we arrived at a deal which worked for our budget.

Reply from John Clark Motor Group - John Clark Renault
Absolutely delighted with the car and Nicole couldn’t have been more helpful.

Reply from John Clark Motor Group - John Clark Renault
James is a delightful person and a credit to your organisation.

Reply from John Clark Motor Group - John Clark Renault
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