John Clark Motor Group - John Clark Renault Reviews 

408
TrustScore 4.5 out of 5

4.7

Abbotswell Road, The Autoplex., AB12 3AD Aberdeen, West Tullos Industrial Estate, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Have been a very pleasant experience, starting with the organisation, the reception and the staff. Totally enjoyed driving the electric Renault 4; smooth and nippy, the car had most of the option some... See more

Company replied

Rated 5 out of 5 stars

Excellent service, very friendly, James very knowledgeable about the car (Renault 4), everyone very helpful all round. Enjoyed the test drive. Nice to be able to do without having to go into dealers... See more

Company replied

Rated 4 out of 5 stars

Assistance in choice of car from sales personnel, Scott, was invaluable in helping my wife and I with our final decision on choice of car make and model. Follow up e-mails and phone calls, on any ques... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience buying my new car, and I can’t thank James enough for all of his help. From the moment I walked in, James was friendly, approachable, and incredibly knowledgeable.... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

At Specialist Cars Renault in Aberdeen, we are always delighted to welcome new and returning customers. As one of the most experienced and reputable Renault dealers in Scotland, we’re your one-stop-shop for any Renault vehicle needs. Whether you are in the market to purchase your first Renault, wanting to upgrade your existing vehicle or are looking to book your vehicle in for a service, we’re a trusted Renault dealer that will provide you with outstanding levels of customer ser

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Abbotswell Road, The Autoplex., AB12 3AD, Aberdeen, West Tullos Industrial Estate, United Kingdom

  • 01224 677 800

4.7

Excellent

TrustScore 4.5 out of 5

408 reviews

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4.7

All reviews

(408)

2,452 reviews in the last 12 months

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Rated 5 out of 5 stars

We had a Salesman Scott Arthur who…

We had a Salesman Scott Arthur who could not do any more for us .He is young and the respect he had for us was unreal.He made our Purchase so easy and fast. We will definitely go to John Clark for our next purchase.

April 2, 2025
John Clark Motor Group - John Clark Renault logo

Reply from John Clark Motor Group - John Clark Renault

Good Afternoon, Catherine.

Thank you so much for your kind words and for sharing your experience with us! We're absolutely delighted to hear that Scott Arthur took such great care of you and made the whole process smooth and respectful. It’s especially lovely to hear how much his professionalism and attitude stood out.

We’re proud to have Scott on our team and will make sure he sees your fantastic feedback. We can’t wait to welcome you back when it’s time for your next purchase!

Best Regards,
Erin

Rated 5 out of 5 stars

Great service from Scott

Great service from Scott. Not pushy and provided us with time and knowledge about the car. Very happy with the service and the car.

March 23, 2025
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Reply from John Clark Motor Group - John Clark Renault

Hi Kevin,

Thank you for the great feedback! We're delighted to hear you received excellent service from Scott. We're especially pleased that you appreciated his no-pressure approach and the time and knowledge he provided about the car. We're so happy you're pleased with both the service and your new car! Enjoy! Kind regards, Lisa

Rated 5 out of 5 stars

Bought a car from James Westwater

Bought a car from James Westwater, great friendly experience.

March 19, 2025
Unprompted review
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Reply from John Clark Motor Group - John Clark Renault

Hi Shannon,

Thank you for your feedback! We're delighted to hear you had a great and friendly experience buying a car from James Westwater. We appreciate you taking the time to share your positive experience. Kind regards, Lisa

Rated 5 out of 5 stars

Scott Arthur was extremely helpful

Scott Arthur was extremely helpful, well informed on the cars we looked at and offered good advice. Very pleasant experience dealing with Scott.

March 10, 2025
Unprompted review
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Reply from John Clark Motor Group - John Clark Renault

Hi J Melvin,

Thank you for your excellent feedback! We're delighted to hear that Scott Arthur was extremely helpful, well-informed, and offered good advice. It's great to know you had a very pleasant experience dealing with him. We'll be sure to pass along your compliments to Scott. We appreciate you taking the time to share your positive experience. Kind regards, Lisa

Rated 5 out of 5 stars

Stuart Muirhead was so helpful and…

Stuart Muirhead was so helpful and informative regarding our needs. An exceptional salesman who answers all questions and puts you at ease

February 23, 2025
John Clark Motor Group - John Clark Renault logo

Reply from John Clark Motor Group - John Clark Renault

Hi Aileen,

Thank you so much for your wonderful review! We're absolutely delighted to hear that Stuart Muirhead provided you with such exceptional service. It's fantastic to know he was so helpful and informative regarding your needs, and that he answered all your questions and put you at ease. We'll be sure to pass along your kind words to Stuart – he'll be thrilled to hear them. We really appreciate you taking the time to share your positive experience. Kind regards, Lisa

Rated 5 out of 5 stars

Excellent advice and support

Excellent advice and support for the purchase of my new car.

February 25, 2025
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Reply from John Clark Motor Group - John Clark Renault

Hi Agustin,

Thank you so much for your kind words! We're thrilled to hear you received excellent advice and support during the purchase of your new car. Providing helpful and informative service is our top priority. We hope you're absolutely loving your new vehicle! Kind regards, Lisa

Rated 5 out of 5 stars

Fab service

Straight forward process without much hicups

February 23, 2025
John Clark Motor Group - John Clark Renault logo

Reply from John Clark Motor Group - John Clark Renault

Hi Dawn,

Thank you for the fantastic feedback! We're delighted to hear you received fab service and that the process was straightforward and hiccup-free. We strive to make car buying as smooth as possible, and we're glad we achieved that for you. Kind regards, Lisa

Rated 5 out of 5 stars

Questions answered

Scott was very attentive in answering all my questions and provided me with a comprehensive quote.

March 1, 2025
Unprompted review
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Reply from John Clark Motor Group - John Clark Renault

Hi,

Thank you for your feedback! We're pleased to hear Scott was so attentive and provided you with a comprehensive quote, answering all your questions. We strive to offer thorough and helpful service, and we're glad Scott met your expectations. Kind regards, Lisa

Rated 5 out of 5 stars

I purchased a used car from Renault…

I purchased a used car from Renault Aberdeen and I am very happy with the experience. I dealt with Scott who was very helpful throughout, and I am really happy with my purchase.

February 15, 2025
Unprompted review
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Reply from John Clark Motor Group - John Clark Renault

Hi Nicholas,

Thank you so much for your wonderful review! We're thrilled to hear you had such a positive experience purchasing your used car from Renault Aberdeen, and that you're so happy with your purchase. We'll be sure to pass along your compliments to Scott – he'll be delighted to hear it. We really appreciate you taking the time to share your feedback, and we hope you enjoy your new car for many miles to come! Kind regards, Lisa

Rated 5 out of 5 stars

Really good service

Really good service

January 22, 2025
Unprompted review
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Reply from John Clark Motor Group - John Clark Renault

Good Morning, Rebecca.

Thank you for your feedback! We’re delighted to hear you received really good service at Specialist Cars Renault. Your satisfaction is important to us, and we’re always here to help if you need anything further.

Best Regards,
Erin

Rated 5 out of 5 stars

Brand new Clio

Bought a brand new clio! Lewis and David made the experience great, 5⭐️ service.

January 16, 2025
Unprompted review
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Reply from John Clark Motor Group - John Clark Renault

Good Morning, Emma.

Thank you for your fantastic feedback and congratulations on your brand-new Renault Clio! We’re thrilled to hear that Lewis and David provided you with a great experience and 5-star service. Your satisfaction means the world to us, and we’ll be sure to pass along your kind words to them.

If you have any questions or need further assistance, don’t hesitate to reach out. Enjoy your new Clio!

Best Regards,
Erin

Rated 5 out of 5 stars

Scott Arthur was kind and helped out in…

Scott Arthur was kind and helped out in providing all the necessary information required for the transaction.

January 9, 2025
Unprompted review
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Reply from John Clark Motor Group - John Clark Renault

Good Morning, Tochukwu.

Thank you for sharing your positive experience at Specialist Cars Renault! We’re delighted to hear that Scott Arthur provided kind and helpful service, ensuring you had all the information needed for your transaction.

If there’s anything more we can assist you with, please don’t hesitate to reach out.

Best Regards,
Erin

Rated 5 out of 5 stars

The consultant was kind good and very…

The consultant was kind good and very helpful

January 6, 2025
Unprompted review
John Clark Motor Group - John Clark Renault logo

Reply from John Clark Motor Group - John Clark Renault

Good Morning,

Thank you for your kind feedback! We’re so pleased to hear that the team at Specialist Cars Renault provided you with such helpful and kind service. If there’s anything more we can do for you, please don’t hesitate to get in touch.

Best Regards,
Erin

Rated 5 out of 5 stars

Scott Arthur

Scott Arthur - Dacia

January 4, 2025
Unprompted review
John Clark Motor Group - John Clark Renault logo

Reply from John Clark Motor Group - John Clark Renault

Good Morning, Dawn.

We’re delighted to hear that you had a positive experience with Scott. Providing exceptional service is our priority, and we’re thrilled to know Scott made your visit a great one. If there’s anything else we can assist you with, we’re always here to help.

Best Regards,
Erin

Rated 5 out of 5 stars

Scott Arthur Renault Aberdeen

Scott Arthur Renault Aberdeen

December 29, 2024
Unprompted review
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Reply from John Clark Motor Group - John Clark Renault

Good Morning, Alan.

Thank you so much for your fantastic five-star review! We're thrilled to hear that your experience with Scott at Specialist Cars Renault was a positive one. We’ll be sure to pass on your kind words to Scott and the team. If there’s anything else we can assist you with, don’t hesitate to reach out. We look forward to seeing you again in the future!

Best Regards,
Erin

Rated 5 out of 5 stars

Amazing service

Amazing service! Would recommend Nicole to anybody.

December 16, 2024
Unprompted review
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Reply from John Clark Motor Group - John Clark Renault

Good Morning, Iona.

Thank you for your fantastic feedback about Specialist Cars Renault! We’re delighted to hear that you received amazing service and that Nicole left such a positive impression. Your recommendation means so much to us, and we’re thrilled to have met your expectations.

If there’s anything else we can assist you with, don’t hesitate to get in touch.

Best Regards,
Erin

Rated 5 out of 5 stars

First time buying used car from dealer

First time buying a used car from a dealership. Lewis and the rest of the team made the process super easy and stress free. Can't recommend them enough!

December 20, 2024
Unprompted review
John Clark Motor Group - John Clark Renault logo

Reply from John Clark Motor Group - John Clark Renault

Good Morning Reece,

Thank you so much for your kind review! We're thrilled to hear you're happy with your used car purchase. We're especially glad to know that Lewis was able to assist you and provide a great experience. He's a valued member of our team, and we're happy he could help you find the perfect vehicle. If you ever need anything else, feel free to reach out. Enjoy your new car, and thanks again for choosing us!

Kind Regards,
Rache

Rated 5 out of 5 stars

Great personal service

Great personal service. They dealt with all my questions and queries and made sure I was satisfied with all my worries. Great job from the Dacia/Renault team!

December 16, 2024
Unprompted review
John Clark Motor Group - John Clark Renault logo

Reply from John Clark Motor Group - John Clark Renault

Good Morning Dan,

Thank you so much for your kind words! We're thrilled to hear that you had such a great experience. Your feedback means a lot to us, and we're excited to continue providing you with excellent service. We look forward to welcoming you again soon!

Kind Regards,
Rachel

Rated 5 out of 5 stars

Scott Arthur was excellent.

Scott Arthur the Salesperson was very knowledgeable and patient, explained everything very clearly. Unfortunately we did not purchase but this was only because of price as all the staff were lovely.

December 16, 2024
Unprompted review
John Clark Motor Group - John Clark Renault logo

Reply from John Clark Motor Group - John Clark Renault

Good Morning, Gordon.

Thank you for your feedback about your experience at Specialist Cars Renault! We’re thrilled to hear that Scott provided excellent service, demonstrating great knowledge and patience while clearly explaining everything. It’s wonderful to know that our team left such a positive impression, even though you decided not to purchase on this occasion. If we can assist you in the future or help find something that fits your needs, we’d be delighted to help.

Best Regards,
Erin

Rated 5 out of 5 stars

Great experience

We were well looked after by Stuart today when we were in the showroom. He was well informed about the car and talked through all the processes around a possible purchase.
The test drive went well and Stuart answered all our queries.
All in all a very pleasant experience compared to others we have had ,which led to a sale for Stuart.

December 17, 2024
Unprompted review
John Clark Motor Group - John Clark Renault logo

Reply from John Clark Motor Group - John Clark Renault

Good Morning, Linda.

We’re delighted to hear that Stuart provided such an informed and thorough experience during your time in the showroom. It’s great to know the test drive went well and all your questions were answered, making it a pleasant and seamless process. We truly appreciate your kind words and your decision to purchase with us. If you need any further assistance, please don’t hesitate to reach out.

Best Regards,
Erin

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