John Clark Motor Group - John Clark SEAT Aberdeen Reviews 

113
•
TrustScore 4.5 out of 5

4.5

Craigshaw Road, West Tullos Industrial Estate, AB12 3AR Aberdeen, Scotland, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Daughters 1st car It being my daughters 1st car she was very excited and they experience that she had from entering the garage and being looked after by the staff was great and made the process spe... See more

Rated 5 out of 5 stars

Absolutely first class service from salesman from start to finish. He was helpful and informed me all the way. I would highly recommend John Clark Seat Aberdeen to all.

Rated 2 out of 5 stars

Decent showroom but unfortunately the customer service in sales side is poor. Went to look at a few cars, no refreshments offered. Trade in prices are well below cap value. Sales person said to sell c... See more

Rated 5 out of 5 stars

Thor Standen provided an excellent sales experience and has continued to provide post sales support. I purchased a pre-reg SEAT Ibiza for my daughter and I am pleased I went to Aberdeen for this purch... See more

Company replied


Company details

  1. Car Dealer
  2. also in
  3. Car Inspection Station
  4. Car Repair and Maintenance
  5. Car Service
  6. Motorcycle Dealer
  7. Used Car Dealer

Written by the company

John Clark SEAT Aberdeen, part of the well-known John Clark Motor Group is located on the south side of the city on Craigshaw Road, West Tullos Industrial Estate. Whether you are a new or returning customer, we are happy to welcome you to our fully-equipped showroom in Aberdeen. We have a full range of New and Approved Used SEAT and SEAT Cupra cars in stock to test drive. If you are looking for a SEAT car to serve your business, our award-winning SEAT corporate service will help you choose, buy and maintain your fleet whether it’s a small business or a large corporate fleet. Visit our SEAT dealer in Aberdeen today and begin your SEAT journey, we are open seven days a week for your convenience.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Craigshaw Road, West Tullos Industrial Estate, AB12 3AR, Aberdeen, Scotland, United Kingdom

  • 01224 402960

4.5

Excellent

TrustScore 4.5 out of 5

113 reviews

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4.5

All reviews

(113)

1,845 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Excellent experience.

August 2, 2023
Unprompted review
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Good Afternoon Dan,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Specialist Cars SEAT Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

Your sales person Olaf Lerwicki was…

Your sales person Olaf Lerwicki was brilliant in everything he told me and showed me. I couldn’t ask for anything better.

July 9, 2023
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Good Morning Raymond,

Many thanks for your review and feedback, which I will ensure is passed on to Olaf and the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 4 out of 5 stars
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Good Afternoon Brian,

Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 5 out of 5 stars

Excellent Service

I bought a new car from Kevin at Seat Aberdeen, the service was excellent from start to finish. Very happy with the new car.

May 18, 2023
Unprompted review
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Good Morning Paul,

Many thanks for your review and feedback, which I will ensure is passed on to Kevin and the team at SEAT Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 5 out of 5 stars

Marcel was fantastic from start to…

Marcel was fantastic from start to finish. Made me feel very comfortable and was very knowledgeable of the car and products and services available.

May 15, 2023
Unprompted review
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Good Morning Jennifer,

Many thanks for your review and feedback, which I will ensure is passed on to Marcel and the team at SEAT Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 5 out of 5 stars

The staff were very professional and…

The staff were very professional and extremely helpful throughout the process.

March 28, 2023
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Good Evening Neil,

Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 5 out of 5 stars

Great service

No issues at all, great service

April 25, 2023
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Good Morning Elaine,

Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 4 out of 5 stars

Quality service, experience didn’t meet expectations.

Quality, professional service.
Only one issue: my expectation for a standard service, booked in between 8 & 9am, was for the service to be carried out within a couple of hours, and that’s what happened on 3 previous occasions. On this occasion, I was informed that “they had a full diary, so I should get the vehicle back by the end of the day.”

April 25, 2023
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Good Afternoon Andrew,

Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Aberdeen.

Kind Regards,
Stephen

Rated 5 out of 5 stars

Able to work at your site (SEAT/Skoda…

Able to work at your site (SEAT/Skoda Aberdeen) with coffee whilst the car was MOT'd. Fixed the airbag alarm on the day.

April 20, 2023
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Good Morning Paul,

Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 5 out of 5 stars

Whole experience entirely satisfactory…

Whole experience entirely satisfactory as usual. Car valeted on return. Lift from garage back home and pick-up when car was ready for collection. Was kept fully informed throughout by phone and texts. Staff friendly and efficient.

April 17, 2023
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Good Morning Alex,

Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 5 out of 5 stars

Staff excellent when dropping vehicle…

Staff excellent when dropping vehicle off for service and MOT at 8am. Kept updated on progress via text and telephone. All done and vehicle ready for collection at lunchtime. Great service all round. Thankyou.

April 3, 2023
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Good Afternoon Andrew,

Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 5 out of 5 stars

Excellent work and customer service…

Excellent work and customer service from the Aberdeen team.

March 20, 2023
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Good Morning Rod,

Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 5 out of 5 stars
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Good Afternoon Nigel,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 5 out of 5 stars

Picked up car had it serviced then…

Picked up car had it serviced then returned it later on. Less hassle at busy times for customers.

March 14, 2023
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Good Morning Philip,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 5 out of 5 stars

I got phone call from you that my…

I got phone call from you that my warranty end soon and you offered free check.
Really happy that i managed find out that all pretty much good with my car. Got email and video. Person who i spoke also nice and friendly.

February 20, 2023
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 5 out of 5 stars

Excellent service

February 21, 2023
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Good Morning Stephen,

Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 5 out of 5 stars

Seamless experience

Dhruv was very helpful and answered the plethora of questions I had with no problem

March 1, 2023
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Good Morning James,

Many thanks for your review and feedback, which I will ensure is passed on to Dhruv and the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 5 out of 5 stars

First class service from your rep

First class service from your rep. Answered all our concerns/queries promptly

December 28, 2022
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Good Afternoon June,

Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 4 out of 5 stars

Communication process was excellent

Communication process was excellent. BMW has exceptional after service.

January 25, 2023
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Good Afternoon Charles,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Rated 4 out of 5 stars

Easy to deal with and all steps were…

Easy to deal with and all steps were clear and concise with great service throughout.

February 1, 2023
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Good afternoon James,

Many thanks for your review and feedback and we are delighted that your experience when dealing with our team has been such a positive one.

Kind regards,

Julie

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