John Clark Motor Group - John Clark SEAT Aberdeen Reviews 

109
TrustScore 4.5 out of 5

4.5

Craigshaw Road, West Tullos Industrial Estate, AB12 3AR Aberdeen, Scotland, GB


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See what reviewers are saying

Rated 2 out of 5 stars

Decent showroom but unfortunately the customer service in sales side is poor. Went to look at a few cars, no refreshments offered. Trade in prices are well below cap value. Sales person said to sell c... See more

Rated 5 out of 5 stars

Thor Standen provided an excellent sales experience and has continued to provide post sales support. I purchased a pre-reg SEAT Ibiza for my daughter and I am pleased I went to Aberdeen for this purch... See more

Company replied

Rated 5 out of 5 stars

I purchased a used Seat Ibiza from John Clark Seat recently and was very impressed with the service I received from Thor Standen. All the electronic paperwork was handled efficiently and the car was w... See more

Company replied

Rated 5 out of 5 stars

Whole experience entirely satisfactory as usual. Car valeted on return. Lift from garage back home and pick-up when car was ready for collection. Was kept fully informed throughout by phone and tex... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

John Clark SEAT Aberdeen, part of the well-known John Clark Motor Group is located on the south side of the city on Craigshaw Road, West Tullos Industrial Estate. Whether you are a new or returning customer, we are happy to welcome you to our fully-equipped showroom in Aberdeen. We have a full range of New and Approved Used SEAT and SEAT Cupra cars in stock to test drive. If you are looking for a SEAT car to serve your business, our award-winning SEAT corporate service will help you choose, buy and maintain your fleet whether it’s a small business or a large corporate fleet. Visit our SEAT dealer in Aberdeen today and begin your SEAT journey, we are open seven days a week for your convenience.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Craigshaw Road, West Tullos Industrial Estate, AB12 3AR, Aberdeen, Scotland, United Kingdom

  • 01224 402960

4.5

Excellent

TrustScore 4.5 out of 5

109 reviews

5-star
4-star
3-star
2-star
1-star

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4.5

All reviews

(109)

2,060 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Now that is what a sales experience…

Now that is what a sales experience should be like!!
Thank you Cameron for such a friendly, informative and easy process with what is our favourite car and experience we’ve ever had.
Bruce and Julie

July 9, 2022
Unprompted review
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Dear Bruce and Julie,

Thank you for your 5 star review and feedback which I will ensure is passed on.

Kind regards,
Tom

Rated 5 out of 5 stars

Excellent customer service at Aberdeen

Many thanks to David Scott for his excellent service and attention to detail when I returned to Aberdeen Seat/Skoda to trade in my Skoda Fabia Monte Carlo for a Seat Ateca this week. Guy couldn’t have been more helpful – and car was presented in immaculate condition – thank you!

May 19, 2022
Unprompted review
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Good afternoon Ken,

Thank you for you review and feedback which is very much appreciated and I will ensure is passed back to out team.

Kind regards,

Julie

Rated 4 out of 5 stars

Service good apart from 6 months wait…

Service good apart from 6 months wait for vehicle

May 18, 2022
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Good afternoon Mr Glass,


Thank you for you review and feedback which is very much appreciated and I will ensure is passed back to out team.

Kind regards,

Julie

Rated 1 out of 5 stars

Poor show to say the least

I bought an Audi A3 TFSI 2 door sport at the end of February this year. 40,875 miles when bought. It took me 5 months to cover 1400 miles
To my disgust after an average of 250 miles a month the clutch died ?
The clutch was replaced and thrust bearing. I have learned my lesson about motorchoice and will never ever buy a vehicle from them at any point in my life again.

August 27, 2021
Unprompted review
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Dear Bruce, Thank you for taking the time to leave us a review. Whilst a 1* is always disappointing to receive, feedback be it good or bad is something we welcome and take on board. If you could you please email me over your contact details along with which Motorchoice site you purchased your car from I can pass this onto the relevant managers to look into. My email address is: linsey.cumming@john-clark.co.uk Many Thanks, Linsey

Rated 5 out of 5 stars

Very pleased with service & help given…

Very pleased with service & help given too me. The staff very much care for the public.

August 5, 2021
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Hi George,

Thank you for your kind review; we are happy to pass along your comments to the team. If you ever need anything else, please feel free to give us a call.

Many thanks,
Amy

Rated 5 out of 5 stars

My whole experience was flawless thanks…

My whole experience was flawless thanks to Jen Allen, amazing service with no hassle! Will definitely use in future and recommend to friends 👍😁

June 16, 2021
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Dear Lynn, Thank you for writing us a 5 star review. I will pass your comments on to Jen and the team. Kind regards, Tom

Rated 5 out of 5 stars
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Good Morning,

Many thanks for your Trustpilot Review which has been received and passed to our team.

Kind regards,

Julie

Rated 5 out of 5 stars

I was looking to change my large old…

I was looking to change my large old car of 14 years and staff couldn't have been more helpful

January 21, 2021
John Clark Motor Group - John Clark SEAT Aberdeen logo

Reply from John Clark Motor Group - John Clark SEAT Aberdeen

Dear Jo, Thanks for posting a 5 star review, we appreciate your feedback. Kind Regards, Tom

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