John Clark Motor Group - John Clark Select Perth Reviews 

129
TrustScore 3.5 out of 5

3.3

Dunkeld Road 168, PH1 5AE Perth, Scotland, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

New Car purchase was a frustrating long drawn out process, as most of it was carried out with emails and a lack of communication . However a lot of the issues were no fault of the garage ,but VWFS.... See more

Rated 5 out of 5 stars

Picked up my new car today and I have to say that Finlay looked after me from the first meeting last Saturday when I enquired about a car I had seen online. Nothing's any bother, he was patient and he... See more

Rated 5 out of 5 stars

I made an enquiry for a BMW with a trade in. I was supported by Malcolm Bell who was fantastic in his approach, timeliness and detail. No question was too much and he made every effort to accommodate... See more

Company replied

Rated 5 out of 5 stars

No hard sale at all, they gave me time to think it all over and decide in my own time. Finlay Pass was an absolute legend, he was so patient with my continual questions. Finlay had also done his resea... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

John Clark Select Perth, part of the reputable John Clark Motor Group, is your No.1 stop for great quality, competitively priced used cars for sale in Perth. At our John Clark Select dealership in Perth, we offer our customers a wide selection of used cars from brands including Audi, BMW, Mercedes and more. Our new and exciting Perth dealership is located to the North of the city, on Dunkeld Road, close to North Inch Golf Course and McDiarmid Park, home of St Johnstone FC. In close proximity to the M90 and A9, we are easily accessible from the wider central Scotland area You are sure to drive away from our used car showroom in Perth with complete confidence, as every used car is thoroughly checked by our highly skilled technicians. Visit our dealership in Perth and our sales team will be happy to assist you with finding the perfect used car for sale at the best price. We look forward to seeing you at JC Select Perth soon.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Dunkeld Road 168, PH1 5AE, Perth, Scotland, United Kingdom

  • 01738 459 800

3.3

Average

TrustScore 3.5 out of 5

129 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(129)

2,398 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very experienced salesman

Very experienced salesman, could answer all my queries. Showroom very busy, but organised. Handover was very smooth and more importantly I am delighted with my new car.

January 31, 2024
John Clark Motor Group - John Clark Select Perth logo

Reply from John Clark Motor Group - John Clark Select Perth

Good Morning Catherine,

Many thanks for your review and feedback, which I will ensure is passed on to the team at JC Select Perth.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

Such a straightforward process to…

Such a straightforward process to replace my old car. All questions replied to very swiftly and very pleased with the quality of the new-to- me vehicle

January 27, 2024
John Clark Motor Group - John Clark Select Perth logo

Reply from John Clark Motor Group - John Clark Select Perth

Good Afternoon Mrs Hadoke,

Many thanks for your review and feedback, which I will ensure is passed on to the team at JC Select Perth.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

My experience was great from the minute…

My experience was great from the minute I walked in the building to the minute I left. All the staff were very friendly and answered everything I needed to know. Zero complaints about my experience and everyone there, would recommend John Clark Select Perth

February 13, 2024
Unprompted review
John Clark Motor Group - John Clark Select Perth logo

Reply from John Clark Motor Group - John Clark Select Perth

Good Afternoon Ross,

Many thanks for your review and feedback, which I will ensure is passed on to the team at JC Select Perth.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 1 out of 5 stars

Terrible experience stay well clear of this garage

Bought a car from this garage a few days after I purchased it the brakes started making high pitched squeaking noises.
Had the car into BMW Aberdeen for the 4th time for them to fix the problem to which they informed me that Motor Choice had fitted aftermarket pads (cheap pads)! I called Motor Choice Perth where the car was purchased for them to say they aren’t willing to get the problem sorted and it is not there problem but they could give me a set of pads then pay for them to be fitted myself !!
Car is under warranty for a year with them and there reply is
“NOT THERE PROBLEM”

FOR ANY PERSONS THINKING OF BUYING A VEHICLE FROM THESE GUYS - MOTOR CHOICE PERTH
STAY WELL CLEAR

WARNING ***********

*******ANY FUTURE POTENTIAL CUSTOMERS
STAY WELL AWAY FROM THESE GUYS AND SAVE YOURSELVES THE HEAD ACHE AND NIGHTMARE DEALING WITH THEM ***********

February 12, 2024
Unprompted review
John Clark Motor Group - John Clark Select Perth logo

Reply from John Clark Motor Group - John Clark Select Perth

Dear Allan,



Thank you for taking the time to provide us with your feedback. We take all reviews seriously and strive to address any concerns raised by our valued customers.

To assist us in investigating the matter further and ensuring that we address your concerns effectively, could you please provide us with your full name and registration number? This information will enable us to look into your experience in detail and take appropriate actions to improve our services.

We genuinely appreciate your cooperation and look forward to resolving any issues you may have encountered.

sara.lagerman@john-clark.co.uk

Rated 5 out of 5 stars

A great experience from start to finish......

A great experience from start to finish. Sales Executive Finlay guided me through the process expertly with his friendly, approachable and helpful manner. Every query was dealt with promptly and professionally. I could not be happier with the service I received or the car I purchased. Would highly recommend to anyone looking for a used car at a great price.

February 6, 2024
Unprompted review
John Clark Motor Group - John Clark Select Perth logo

Reply from John Clark Motor Group - John Clark Select Perth

Good Afternoon Brian,

Many thanks for your review and feedback, which I will ensure is passed on to the team at JC Select Perth.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

Bought a second hand BMW X1

Bought a second hand BMW X1 - most of the dealing was done online but special mention for Ryan Law who was very helpful & knowledgeable.

January 20, 2024
Unprompted review
John Clark Motor Group - John Clark Select Perth logo

Reply from John Clark Motor Group - John Clark Select Perth

Good Afternoon Duncan,

Many thanks for your review and feedback, which I will ensure is passed on to the team at JC Select Perth.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

I bought a car from John Clark Perth…

I bought a car from John Clark Perth last week, a lovely Ford Kuga. Joe and everyone involved were absolutely brilliant with me. They went out of there way to help me with any query I had. The car was pristine when I picked it up. I honestly can’t thank Joe and everyone enough. They’re all a credit to John Clark and I’ll definitely recommend them to friends and family. There all a credit to the company

January 23, 2024
Unprompted review
John Clark Motor Group - John Clark Select Perth logo

Reply from John Clark Motor Group - John Clark Select Perth

Good Morning Denis,

Many thanks for your review and feedback, which I will ensure is passed on to the team at JC Select Perth.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

I made an enquiry for a BMW with a…

I made an enquiry for a BMW with a trade in. I was supported by Malcolm Bell who was fantastic in his approach, timeliness and detail. No question was too much and he made every effort to accommodate me. He worked out a great deal and provided excellent videos and pictures of the car. Unfortunately we couldn’t go ahead but I would highly recommend Malcolm to anyone in search of a car. Thanks Malcolm

January 22, 2024
Unprompted review
John Clark Motor Group - John Clark Select Perth logo

Reply from John Clark Motor Group - John Clark Select Perth

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at JC Select Perth.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

Finlay pass

Sound guy, quality service helped me with anything I needed 👍

January 12, 2024
Unprompted review
John Clark Motor Group - John Clark Select Perth logo

Reply from John Clark Motor Group - John Clark Select Perth

Good Afternoon Jamie,

Many thanks for your review and feedback, which I will ensure is passed on to the team at JC Select Perth.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

Didn’t have to do a thing young…

Didn’t have to do a thing young salesman Finlay what a gentleman made everything so easy also saved me £80 a month would definitely recommend this car company made feel so welcome also had time show my grandson around who loves cars

January 12, 2024
Unprompted review
John Clark Motor Group - John Clark Select Perth logo

Reply from John Clark Motor Group - John Clark Select Perth

Good Afternoon Martin,

Many thanks for your review and feedback, which I will ensure is passed on to the team at JC Select Perth.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

Nice guy very informative sorry we…

Nice guy very informative sorry we couldn't have a deal this time but maybe in the future.

January 5, 2024
Unprompted review
John Clark Motor Group - John Clark Select Perth logo

Reply from John Clark Motor Group - John Clark Select Perth

Good Morning Paul,

Many thanks for your review and feedback, which I will ensure is passed on to the team at JC Select Perth.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Rated 5 out of 5 stars

Great service

Finlay was great! He always kept me in the loop with what was happening with my car. I got it fast and the work that needed done was completed very quickly.

December 8, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Finlay

Finlay dealt with my purchase and was very professional alongside being very personable, bright and friendly. He provided regular updates and ensured that everything went very smoothly and that I ended up with a fantastic vehicle. A1 service from Finlay and the John Clark Motor Group all round.

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant Experience

Great experience all round, Finlay was so helpful from start to finish whilst purchasing my new car! Nothing was ever a bother and always happy to help whilst answering all the questions I had. After seeing a car online, Finlay was quick on the ball to get me first in line for a lovely new mini. After months of searching everything was made so easy and enjoyable. Great customer service all round from JC Perth 😊

November 27, 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, Finlay from JC Perth did a personalised video of the car for me, answered emails well out of hours and followed up when they found a car they thought might be suitable. Sadly they didn’t have what I was after which was a shame as I would have loved to have bought from them based on the experience I had.

November 27, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, everything explained to us and we were kept up to date with our purchase. Finn worked hard to find us a car within our budget.

November 4, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look