Highly responsive to my enquiry and supportive in helping me navigate a fairly complex process for a high value purchase in a relatively short time. Because of branch training and holidays my purchase... See more
Company replied
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Highly responsive to my enquiry and supportive in helping me navigate a fairly complex process for a high value purchase in a relatively short time. Because of branch training and holidays my purchase... See more
Company replied
Looked at a car 200 miles away from Stirling LR, in Newcastle where we live. Enquired via Autotrader and Stuart Brown answered the call. Stuart was totally professional and provided all the informati... See more
Company replied
From first enquiry to sale i could not fault any member of staff. Very helpful and dealt with any queries i had. Professional and courteous at all times.
Company replied
I am a repeat customer and I found Jack (sales in Stirling) to do something lots in car sales don’t do. He listened to and filled my requirements in a new vehicle. He was very knowledgable and I was h... See more
Company replied
Morrison Land Rover Stirling, now known as Pentland Land Rover Stirling is proudly represented by the family run and owned John Clark Motor Group. Our newly retitled Pentland Land Rover dealership located on Glasgow Road, Whins of Milton, Stirling, FK7 8EP, is brimming with fantastic new and used Land Rover cars priced competitively. Whether you are seeking the award-winning Range Rover Sport, the sophisticated Range Rover Evoque or the all-terrain capable the Land Rover Discovery, fret not, we have a comprehensive range of both new and used models in stock. Not only do we specialise in the sale of new and Approved used Land Rover Cars, here at Pentland Land Rover Stirling, our customers from nearby and afar can take advantage of inclusive range of aftersales and car servicing options, guaranteeing that your new or Approved used Land Rover vehicle remains as it was the day you drove it away Stop in for a visit today and browse our fantastic new and used Land Rover cars on display.
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All Our Vehicles Are John Clark Approved

Glasgow Road, Whins of Milton., FK7 8EP, Stirling, Scotland, United Kingdom
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Highly responsive to my enquiry and supportive in helping me navigate a fairly complex process for a high value purchase in a relatively short time. Because of branch training and holidays my purchase ended up being handled by three sales executives in a completely seamless process. Everyone in the chain from first contact to last were positive, professional and seemed to be enjoying what they do. I left with my new vehicle very happy with every aspect of the service, I wasn't over sold and I felt comfortable dealing with the team throughout. This is my fourth Land Rover purchase from this branch over about 15 years and is by far the best experience.

Reply from John Clark Motor Group - Pentland Land Rover Stirling
From first enquiry to sale i could not fault any member of staff. Very helpful and dealt with any queries i had.
Professional and courteous at all times.

Reply from John Clark Motor Group - Pentland Land Rover Stirling
Staff made it easy to purchase the car I wanted - everything explained well, dates met and friendly team throughout
Excellent service

Reply from John Clark Motor Group - Pentland Land Rover Stirling
The way the sales process was handled by your Salesman Stuart Brown was great, everything ran from A-Z smoothly and in the Timeframe stated,

Reply from John Clark Motor Group - Pentland Land Rover Stirling
Looked at a car 200 miles away from Stirling LR, in Newcastle where we live. Enquired via Autotrader and Stuart Brown answered the call. Stuart was totally professional and provided all the information we required along with a video of the car we wanted to.
Arranged to see the car the following day and drove it home! Absolutely first class service from Stuart and the lovely lady on reception. 1st class Stuart-thank you very much

Reply from John Clark Motor Group - Pentland Land Rover Stirling
My vehicle was booked in for an engine management issue. I requested a courtesy car and a date was provided. The day before the appointment I was informed the courtesy car was no longer available and due to the fault a collection wasn’t possible. I rescheduled for a new date when a courtesy car was available and also booked a mot. Again the night before the appointment I was told there was no courtesy car. However a collection could take place. My car was collected on the Wednesday. I expected the car back same day. I heard nothing until I phoned on Thursday to be told the car had failed its mot and a part wasn’t available until the next day. I phoned at lunchtime on Friday and was told i would receive a call back on the status. At 4 pm I called back and was told the part had come in but no work had taken place and it would be done on the Monday. This left me with no vehicle over the weekend. I explained it was our only vehicle and we lived in a rural location. I was told they would look into what could be done and call back in 10 mins. After an hour I was called back offering a courtesy car if I could come collect it. Which wasn’t an option at that time of night. So I was left without a vehicle. I was offered the opportunity to use taxis and any costs would be reimbursed. My main frustration is the lack of communication. I received no updates and had to chase for information on the vehicle. There was no explanation of why the work wasn’t completed on the Friday.

Reply from John Clark Motor Group - Pentland Land Rover Stirling
felt all they were interested in was to sell me extras and get as much cash as they could. Full on do you want this that and the next thing. Price i was quoted was £2900 for various issues due to an engine management light which they could not actaully tell me exactly what the fault was. Could be this and could be that, Then said i had an oil leak and needed new brakes discs and pads also. took car to a different garage to check all the issues they listed and none were required. Engine mangement light had gone off and did not come back on since. told me my car was dangerous to drive and the damage with the faults would be catastrophic. Total fleece merchants. STAY AWAY

Reply from John Clark Motor Group - Pentland Land Rover Stirling
Great product and straightforward

Reply from John Clark Motor Group - Pentland Land Rover Stirling
Overall a good experience, we did have a few issues which in our opinion should have been included in checks before the handover, also the valet could’ve been better, we did enjoy being able to test drive the car on our own that did make a difference for us, we also really appreciated the way that Brian handled the issues we had in a prompt and satisfactory manner, would likely buy a car from here again 😊

Reply from John Clark Motor Group - Pentland Land Rover Stirling
Range rover called in for damaged part subject of a safety recall. One part replaced other damage caused by failed part not repaired. The other part not replaced. Have emailed requesting what has been done to my car and explanation for damage not being repaired, and report on the status of the unchanged part covered by safety recall. Totally unprofesional and disrepectful. Disgrace to Land Rover Range Rover Brand

Reply from John Clark Motor Group - Pentland Land Rover Stirling
Excellent attention from start to finish. Staff are aware of my own circumstances andwere able to complete the work quickly and efficiently.
It is only what I have become used to from Pentland.

Reply from John Clark Motor Group - Pentland Land Rover Stirling
There was an issue with the new car spec ordered from Sirling branch, missing heated steering wheel which i cannot do without. The manager and team sorted out everything with a replacement new car being ordered. Highly recommended. New car now with the spec i wanted.

Reply from John Clark Motor Group - Pentland Land Rover Stirling
Very happy with Stephen in sales
He made my experience of buying my first Land Rover an easy experience and assisted me throughout answering my questions
Thank you

Reply from John Clark Motor Group - Pentland Land Rover Stirling
Wish I never walked into this place. Terrible experience. Poor management & Lousy service job multiple times. Even in simple services like washing

Reply from John Clark Motor Group - Pentland Land Rover Stirling

Reply from John Clark Motor Group - Pentland Land Rover Stirling
I arrived on Friday 1st May think I was book in for my defender full service. Unfortunately I was 1 week to early.
This was not a problem and Hannah Johnston reassured me that they could fit this in regardless of my error.
Exception service even though I am a new customer.

Reply from John Clark Motor Group - Pentland Land Rover Stirling
Stuart Brown went the extra mile for me and I’ve always been looked after with the best of service from the garage .

Reply from John Clark Motor Group - Pentland Land Rover Stirling
Hanif was great from start to finish. Nothing was too much trouble and he made me feel welcome from the moment I entered the showroom. Incredible service from the team at Landrover Stirling

Reply from John Clark Motor Group - Pentland Land Rover Stirling
Car Serviced and MOT'd on April 15th All great. I was advised on a repair for side steps. I approved the work and set a date with Service desk of April 28th Car was to be collected. No Show and called and told next day 29th. No show and had to call and chase. Rescheduled and text to confirm 30th. Called at 11am yes you are next for collection. No show and no communication. This is not the service level you expect for the prices you pay.
Update 8th June. Still waiting for Call from John Clark as per their reply.

Reply from John Clark Motor Group - Pentland Land Rover Stirling
The whole experience was seamless and the sales executives were so helpful.
I would have no qualms recommending this dealership in the future

Reply from John Clark Motor Group - Pentland Land Rover Stirling
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