John Clark Motor Group - Pentland Land Rover Stirling Reviews 

189
TrustScore 4 out of 5

4.1

Glasgow Road, Whins of Milton., FK7 8EP Stirling, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

From my initial call to enquire regarding a Defender 110 replacement, Stuart Brown took all my questions and sourced the exact spec I required. I received the new car earlier than expected. Top marks... See more

Company replied

Rated 5 out of 5 stars

Looked at a car 200 miles away from Stirling LR, in Newcastle where we live. Enquired via Autotrader and Stuart Brown answered the call. Stuart was totally professional and provided all the informati... See more

Company replied

Rated 5 out of 5 stars

Highly responsive to my enquiry and supportive in helping me navigate a fairly complex process for a high value purchase in a relatively short time. Because of branch training and holidays my purchase... See more

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Rated 5 out of 5 stars

I am a repeat customer and I found Jack (sales in Stirling) to do something lots in car sales don’t do. He listened to and filled my requirements in a new vehicle. He was very knowledgable and I was h... See more

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Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Motorcycle Dealer
  6. Used Car Dealer

Written by the company

Morrison Land Rover Stirling, now known as Pentland Land Rover Stirling is proudly represented by the family run and owned John Clark Motor Group. Our newly retitled Pentland Land Rover dealership located on Glasgow Road, Whins of Milton, Stirling, FK7 8EP, is brimming with fantastic new and used Land Rover cars priced competitively. Whether you are seeking the award-winning Range Rover Sport, the sophisticated Range Rover Evoque or the all-terrain capable the Land Rover Discovery, fret not, we have a comprehensive range of both new and used models in stock. Not only do we specialise in the sale of new and Approved used Land Rover Cars, here at Pentland Land Rover Stirling, our customers from nearby and afar can take advantage of inclusive range of aftersales and car servicing options, guaranteeing that your new or Approved used Land Rover vehicle remains as it was the day you drove it away Stop in for a visit today and browse our fantastic new and used Land Rover cars on display.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Glasgow Road, Whins of Milton., FK7 8EP, Stirling, Scotland, United Kingdom

  • 01786 236300

4.1

Great

TrustScore 4 out of 5

189 reviews

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4.1

All reviews

(189)

2,071 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick and great service

Quick, good price & very friendly

June 6, 2025
John Clark Motor Group - Pentland Land Rover Stirling logo

Reply from John Clark Motor Group - Pentland Land Rover Stirling

Good Morning, Logan.

Many thanks for your review and feedback, which I will ensure is passed on to the management team at Pentland Stirling.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Range Rover Evoque

I seen a Range Rover Evoque on autotrader that my wife wanted rang the garage on the Wednesday and drove the car away on the Sunday morning .
Lynn is over the moon with the car .
Stephen who sold me the car kept me updated all the way through the process.
First class service Stephen well done

June 24, 2025
John Clark Motor Group - Pentland Land Rover Stirling logo

Reply from John Clark Motor Group - Pentland Land Rover Stirling

Good Morning, Dave.

Many thanks for your review and feedback, which I will ensure is passed on to Stephen and the management team at Pentland Stirling.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Friendly and efficient service.

Friendly and efficient service when I wished to trade in my Range Rover Evoque for a new vehicle. Able to choose from a number of models which were in stock for immediate delivery - rather than waiting months for a car to be built.

June 16, 2025
John Clark Motor Group - Pentland Land Rover Stirling logo

Reply from John Clark Motor Group - Pentland Land Rover Stirling

Good Morning, Richard.

Many thanks for your review and feedback, which I will ensure is passed on to the management team at Pentland Land Rover Stirling.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Excellent as ever

June 8, 2025
John Clark Motor Group - Pentland Land Rover Stirling logo

Reply from John Clark Motor Group - Pentland Land Rover Stirling

Good Morning, Andrew.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Stirling.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Very good experience

I dealt with David Faickney throughout the process who made it very straightforward. Very good communication and he dealt with my questions / reservations with patience and knowledge. Would happily recommend.

June 12, 2025
John Clark Motor Group - Pentland Land Rover Stirling logo

Reply from John Clark Motor Group - Pentland Land Rover Stirling

Good Morning, Neil.

Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at Land Rover Stirling.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

We had a very positive and relaxed time…

We had a very positive and relaxed time with David Faickney , the sales executive looking after us. We had just popped in to see what was on offer , as I had fully intended to keep the car I had. With David We felt very relaxed and under no pressure , and made it clear from the outset our expectations. David presented us with options and we decided to have a test drive in a discovery sport. On our return David explained all our options , and from there we made our decision to exchange our current vehicle. We cannot commend David highly enough , as he made our experience a relaxed and well informed one.

June 6, 2025
John Clark Motor Group - Pentland Land Rover Stirling logo

Reply from John Clark Motor Group - Pentland Land Rover Stirling

Good Afternoon, Crawford

Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at Pentland Stirling.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 4 out of 5 stars

Welcoming

Welcoming, friendly and very helpful.
Information on all aspects of buying a new car was covered.
No pressure to buy.
Kept me well informed about car until I drove it out the garage.

May 26, 2025
John Clark Motor Group - Pentland Land Rover Stirling logo

Reply from John Clark Motor Group - Pentland Land Rover Stirling

Good Morning, Sandra.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Land Rover Stirling.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Amazing

From start to finish it was a breeze. As a first Time buyer it couldn't have been easier. I was helped by Jack, he kept me fully informed during the short process of purchasing the car. He was extremely professional and skilled. He answered all my questions and was always keen and available to help. Cannot suggest John Clark and Jack any more!

May 26, 2025
Unprompted review
John Clark Motor Group - Pentland Land Rover Stirling logo

Reply from John Clark Motor Group - Pentland Land Rover Stirling

Thank you so much for your amazing review! We’re absolutely delighted to hear that your first car-buying experience was such a breeze. Jack will be thrilled to know he made such a positive impression — his professionalism and attentiveness really shine through in your comments. We truly appreciate your recommendation and are so pleased you chose John Clark. Enjoy every moment with your new car, and we hope to welcome you back in the future!

Thank you,
Tom

Rated 5 out of 5 stars

Ben was so helpful and my kids loved…

Ben was so helpful and my kids loved the hot chocolate..

May 19, 2025
John Clark Motor Group - Pentland Land Rover Stirling logo

Reply from John Clark Motor Group - Pentland Land Rover Stirling

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Ben and the management team at Land Rover Stirling.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

10/10 for Stuart

Stuart was extremely knowledgeable and helpful through the whole experience of buying my new car. He made it a very easy process and I would recommend him to anyone in the future looking to buy a new car. Thanks so much for all your help.

I love my new car!!!

May 12, 2025
John Clark Motor Group - Pentland Land Rover Stirling logo

Reply from John Clark Motor Group - Pentland Land Rover Stirling

Good Afternoon, Caitlin.

Many thanks for your review and feedback, which I will ensure is passed on to Stuart and the management team at Land Rover Stirling.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Helpful

Helpful, informative, made the sale happen.

May 5, 2025
John Clark Motor Group - Pentland Land Rover Stirling logo

Reply from John Clark Motor Group - Pentland Land Rover Stirling

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Stirling
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars
John Clark Motor Group - Pentland Land Rover Stirling logo

Reply from John Clark Motor Group - Pentland Land Rover Stirling

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Stirling.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Excellent customer service from David…

Excellent customer service from David plus delivery of Range Rover

May 8, 2025
John Clark Motor Group - Pentland Land Rover Stirling logo

Reply from John Clark Motor Group - Pentland Land Rover Stirling

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to David and the team at Land Rover Stirling.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Rated 5 out of 5 stars

Car Purchase Experience

I found the entire sales experience to be excellent from start to finish. My contact with Ben ( John Clark Rep) was helpful, well informed and supportive throughout.
Altogether a pleasant and stress free experience.

May 2, 2025
John Clark Motor Group - Pentland Land Rover Stirling logo

Reply from John Clark Motor Group - Pentland Land Rover Stirling

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Ben and the management team at Pentland Land Rover Stirling.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Great sevice and very happy with the…

Great sevice and very happy with the car!

May 2, 2025
John Clark Motor Group - Pentland Land Rover Stirling logo

Reply from John Clark Motor Group - Pentland Land Rover Stirling

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Stirling.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

Excellent all round experience salesman…

Excellent all round experience salesman was first class from start to finish can't fault them

April 16, 2025
John Clark Motor Group - Pentland Land Rover Stirling logo

Reply from John Clark Motor Group - Pentland Land Rover Stirling

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Stirling.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 5 out of 5 stars

The whole experience was first class

The whole experience was first class. Staff were all busy but easily approachable and helpful in every regard. There was no pressure for a sale and as a customer I was left to consider options with no time pressure. A test drive was arranged to suit me and I took the car out alone on JLR insurance for as long as I needed. After that drive the decision was made! Thanks to all but especially to David F for excellent professional service in every regard.

April 12, 2025
John Clark Motor Group - Pentland Land Rover Stirling logo

Reply from John Clark Motor Group - Pentland Land Rover Stirling

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to David and the management team at Pentland Land Rover Stirling.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 4 out of 5 stars

Good service

Good service. No hidden sales tricks. Relaxed experience

April 6, 2025
John Clark Motor Group - Pentland Land Rover Stirling logo

Reply from John Clark Motor Group - Pentland Land Rover Stirling

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Stirling.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Rated 1 out of 5 stars

Work that is supposedly carried out is…

Work that is supposedly carried out is either not done or not checked as completed. Four months after purchase I found out that the tyre inflation fluid was four years out of date, Pentland tried to charge £47 for changing it!!! The car went in for a boot that would not close and brakes that were binding, they found the brakes to be defective, handed the car back without informing me of a problem and allowed me to drive it for another two weeks until it went in for repair. This time upon commencement of the work the brakes were found to be so bad it was deemed too dangerous to allow me to drive the car away that day. I have had to fight for work to be done under The Sale of Goods Act because Pentland’s argument is that “it’s not covered under warranty”. I have owned the car less than six months and I was given a bill in excess of £1000 three days ago.
If you are considering purchasing a car from Pentland please do not take my word for it just how incompetent they are, read all the other reviews too, we can’t all be wrong.

November 1, 2024
John Clark Motor Group - Pentland Land Rover Stirling logo

Reply from John Clark Motor Group - Pentland Land Rover Stirling

Dear Deborah,

Thank you for taking the time to leave your feedback. We’re genuinely sorry to hear about the issues you've experienced and understand how frustrating this must have been.

The safety and satisfaction of our customers are extremely important to us, and it's disappointing to hear that your experience fell short of expectations. Your concerns, particularly around the condition of the brakes and delays in repair, are being taken very seriously and will be fully investigated.

We appreciate you bringing this to our attention and I can confirm your comments have been shared with the relevant teams.

Many thanks,
Sara

Rated 2 out of 5 stars

Bought car last August and have delayed…

Bought car last August and have delayed writing a review as it would have been very negative. Instead, we wanted to allow time for issues to be resolved as we understand sometimes things do go wrong. However, I’ve lost count of how many calls I’ve made, emails and even after eventually the car being taken into garage for 5 days ( even that wasn’t without its hiccups ) the issues were not fully resolved as promised. Since the return of the car I have made several calls to dealership to discuss unfinished work despite receiving a ‘ tick sheet ‘ saying work was complete. Each call I’m told very politely that the person I need is in meeting but will call back - no call. Then speak to a salesperson who says he’s going to deal with it promptly - still no call back. Maybe this is a used car , maybe this was by no means anywhere near the same cost as the shiny brand new ones they have - to us it’s a significant purchase which should have given us joy and excitement, but instead has been a huge disappointment with the worst customer service, after sales and communication ever experienced in over 50 years of buying vehicles.

August 31, 2024
Unprompted review
John Clark Motor Group - Pentland Land Rover Stirling logo

Reply from John Clark Motor Group - Pentland Land Rover Stirling

Dear Susan,

Thank you for taking the time to share your experience, and we’re truly sorry to hear how disappointing it’s been. A car purchase should be exciting and reassuring especially when it represents a significant investment and we’re very sorry that this hasn’t been the case for you.

We completely understand your frustration. Repeated phone calls, unanswered messages, and unresolved work are not acceptable, and it’s clear we have let you down on several fronts, particularly in terms of aftersales care and communication.

Your patience in giving us time to address the issues is appreciated, and it’s even more disheartening to hear that this was not met with the level of service you rightfully expected. Please be assured your comments will be taken seriously and shared with the relevant teams so we can reflect on where improvements must be made.

We regret that your experience has not lived up to what it should have been, and we can only apologise for the disappointment and inconvenience caused.

If you're willing, we would really appreciate it if you could contact us directly with your vehicle registration number so we can fully investigate the matter. You can reach me at sara.lagerman@john-clark.co.uk

Many thanks,

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