From my initial call to enquire regarding a Defender 110 replacement, Stuart Brown took all my questions and sourced the exact spec I required. I received the new car earlier than expected. Top marks... See more
Company replied
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From my initial call to enquire regarding a Defender 110 replacement, Stuart Brown took all my questions and sourced the exact spec I required. I received the new car earlier than expected. Top marks... See more
Company replied
Looked at a car 200 miles away from Stirling LR, in Newcastle where we live. Enquired via Autotrader and Stuart Brown answered the call. Stuart was totally professional and provided all the informati... See more
Company replied
Highly responsive to my enquiry and supportive in helping me navigate a fairly complex process for a high value purchase in a relatively short time. Because of branch training and holidays my purchase... See more
Company replied
I am a repeat customer and I found Jack (sales in Stirling) to do something lots in car sales don’t do. He listened to and filled my requirements in a new vehicle. He was very knowledgable and I was h... See more
Company replied
Morrison Land Rover Stirling, now known as Pentland Land Rover Stirling is proudly represented by the family run and owned John Clark Motor Group. Our newly retitled Pentland Land Rover dealership located on Glasgow Road, Whins of Milton, Stirling, FK7 8EP, is brimming with fantastic new and used Land Rover cars priced competitively. Whether you are seeking the award-winning Range Rover Sport, the sophisticated Range Rover Evoque or the all-terrain capable the Land Rover Discovery, fret not, we have a comprehensive range of both new and used models in stock. Not only do we specialise in the sale of new and Approved used Land Rover Cars, here at Pentland Land Rover Stirling, our customers from nearby and afar can take advantage of inclusive range of aftersales and car servicing options, guaranteeing that your new or Approved used Land Rover vehicle remains as it was the day you drove it away Stop in for a visit today and browse our fantastic new and used Land Rover cars on display.
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All Our Vehicles Are John Clark Approved

Glasgow Road, Whins of Milton., FK7 8EP, Stirling, Scotland, United Kingdom
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Reply from John Clark Motor Group - Pentland Land Rover Stirling
I seen a Range Rover Evoque on autotrader that my wife wanted rang the garage on the Wednesday and drove the car away on the Sunday morning .
Lynn is over the moon with the car .
Stephen who sold me the car kept me updated all the way through the process.
First class service Stephen well done

Reply from John Clark Motor Group - Pentland Land Rover Stirling
Friendly and efficient service when I wished to trade in my Range Rover Evoque for a new vehicle. Able to choose from a number of models which were in stock for immediate delivery - rather than waiting months for a car to be built.

Reply from John Clark Motor Group - Pentland Land Rover Stirling
I dealt with David Faickney throughout the process who made it very straightforward. Very good communication and he dealt with my questions / reservations with patience and knowledge. Would happily recommend.

Reply from John Clark Motor Group - Pentland Land Rover Stirling
We had a very positive and relaxed time with David Faickney , the sales executive looking after us. We had just popped in to see what was on offer , as I had fully intended to keep the car I had. With David We felt very relaxed and under no pressure , and made it clear from the outset our expectations. David presented us with options and we decided to have a test drive in a discovery sport. On our return David explained all our options , and from there we made our decision to exchange our current vehicle. We cannot commend David highly enough , as he made our experience a relaxed and well informed one.

Reply from John Clark Motor Group - Pentland Land Rover Stirling
Welcoming, friendly and very helpful.
Information on all aspects of buying a new car was covered.
No pressure to buy.
Kept me well informed about car until I drove it out the garage.

Reply from John Clark Motor Group - Pentland Land Rover Stirling
From start to finish it was a breeze. As a first Time buyer it couldn't have been easier. I was helped by Jack, he kept me fully informed during the short process of purchasing the car. He was extremely professional and skilled. He answered all my questions and was always keen and available to help. Cannot suggest John Clark and Jack any more!

Reply from John Clark Motor Group - Pentland Land Rover Stirling
Ben was so helpful and my kids loved the hot chocolate..

Reply from John Clark Motor Group - Pentland Land Rover Stirling
Stuart was extremely knowledgeable and helpful through the whole experience of buying my new car. He made it a very easy process and I would recommend him to anyone in the future looking to buy a new car. Thanks so much for all your help.
I love my new car!!!

Reply from John Clark Motor Group - Pentland Land Rover Stirling

Reply from John Clark Motor Group - Pentland Land Rover Stirling

Reply from John Clark Motor Group - Pentland Land Rover Stirling
Excellent customer service from David plus delivery of Range Rover

Reply from John Clark Motor Group - Pentland Land Rover Stirling
I found the entire sales experience to be excellent from start to finish. My contact with Ben ( John Clark Rep) was helpful, well informed and supportive throughout.
Altogether a pleasant and stress free experience.

Reply from John Clark Motor Group - Pentland Land Rover Stirling

Reply from John Clark Motor Group - Pentland Land Rover Stirling
Excellent all round experience salesman was first class from start to finish can't fault them

Reply from John Clark Motor Group - Pentland Land Rover Stirling
The whole experience was first class. Staff were all busy but easily approachable and helpful in every regard. There was no pressure for a sale and as a customer I was left to consider options with no time pressure. A test drive was arranged to suit me and I took the car out alone on JLR insurance for as long as I needed. After that drive the decision was made! Thanks to all but especially to David F for excellent professional service in every regard.

Reply from John Clark Motor Group - Pentland Land Rover Stirling

Reply from John Clark Motor Group - Pentland Land Rover Stirling
Work that is supposedly carried out is either not done or not checked as completed. Four months after purchase I found out that the tyre inflation fluid was four years out of date, Pentland tried to charge £47 for changing it!!! The car went in for a boot that would not close and brakes that were binding, they found the brakes to be defective, handed the car back without informing me of a problem and allowed me to drive it for another two weeks until it went in for repair. This time upon commencement of the work the brakes were found to be so bad it was deemed too dangerous to allow me to drive the car away that day. I have had to fight for work to be done under The Sale of Goods Act because Pentland’s argument is that “it’s not covered under warranty”. I have owned the car less than six months and I was given a bill in excess of £1000 three days ago.
If you are considering purchasing a car from Pentland please do not take my word for it just how incompetent they are, read all the other reviews too, we can’t all be wrong.

Reply from John Clark Motor Group - Pentland Land Rover Stirling
Bought car last August and have delayed writing a review as it would have been very negative. Instead, we wanted to allow time for issues to be resolved as we understand sometimes things do go wrong. However, I’ve lost count of how many calls I’ve made, emails and even after eventually the car being taken into garage for 5 days ( even that wasn’t without its hiccups ) the issues were not fully resolved as promised. Since the return of the car I have made several calls to dealership to discuss unfinished work despite receiving a ‘ tick sheet ‘ saying work was complete. Each call I’m told very politely that the person I need is in meeting but will call back - no call. Then speak to a salesperson who says he’s going to deal with it promptly - still no call back. Maybe this is a used car , maybe this was by no means anywhere near the same cost as the shiny brand new ones they have - to us it’s a significant purchase which should have given us joy and excitement, but instead has been a huge disappointment with the worst customer service, after sales and communication ever experienced in over 50 years of buying vehicles.

Reply from John Clark Motor Group - Pentland Land Rover Stirling
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