From my initial call to enquire regarding a Defender 110 replacement, Stuart Brown took all my questions and sourced the exact spec I required. I received the new car earlier than expected. Top marks... See more
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Looked at a car 200 miles away from Stirling LR, in Newcastle where we live. Enquired via Autotrader and Stuart Brown answered the call. Stuart was totally professional and provided all the informati... See more
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Highly responsive to my enquiry and supportive in helping me navigate a fairly complex process for a high value purchase in a relatively short time. Because of branch training and holidays my purchase... See more
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I am a repeat customer and I found Jack (sales in Stirling) to do something lots in car sales don’t do. He listened to and filled my requirements in a new vehicle. He was very knowledgable and I was h... See more
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Company details
- Car Dealer
- Car Inspection Station
- Car Repair and Maintenance
- Car Service
- Motorcycle Dealer
- Used Car Dealer
Written by the company
Morrison Land Rover Stirling, now known as Pentland Land Rover Stirling is proudly represented by the family run and owned John Clark Motor Group. Our newly retitled Pentland Land Rover dealership located on Glasgow Road, Whins of Milton, Stirling, FK7 8EP, is brimming with fantastic new and used Land Rover cars priced competitively. Whether you are seeking the award-winning Range Rover Sport, the sophisticated Range Rover Evoque or the all-terrain capable the Land Rover Discovery, fret not, we have a comprehensive range of both new and used models in stock. Not only do we specialise in the sale of new and Approved used Land Rover Cars, here at Pentland Land Rover Stirling, our customers from nearby and afar can take advantage of inclusive range of aftersales and car servicing options, guaranteeing that your new or Approved used Land Rover vehicle remains as it was the day you drove it away Stop in for a visit today and browse our fantastic new and used Land Rover cars on display.
John Clark Motor Group
Written by the company
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Contact info
Glasgow Road, Whins of Milton., FK7 8EP, Stirling, Scotland, United Kingdom
- 01786 236300
4.1
Great
189 reviews
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New Car Experience
Our initial experience was 5 stars. Very friendly and helpful staff, from reception to sales team. Our sales person, Mark, was extremely helpful, answered all our questions and explained all options available to us. From then, the process was extremely easy.
The day of collection went smoothly and with everything completed prior to collection day, it was a case of just driving off after setting up our in-control account.
We received a courtesy call 2 days later asking us how everything was. I did have a question about the roadside assistance and was told to check my portal. If it wasn’t there, I was to email. This I did within 10 minutes of the phone-call. After no response after 3 days, I emailed again for an update and now, after 1 week, I have still not had a response.
Due to the lack of after sales communication I will be marking this down from the initial 5 star experience.
March 29, 2025
Reply from John Clark Motor Group - Pentland Land Rover Stirling
Dear Alyson,
Thank you so much for your kind words about your initial experience with us, it’s great to hear that Mark and the team made everything so smooth and straightforward for you.
We’re really sorry to hear that the follow up let things down. That’s certainly not the level of service we aim to deliver, especially after such a positive start. Your comments regarding the lack of response to your query have been shared with the team, and we’ll make sure it’s followed up as a priority.
If you’re still awaiting assistance, please feel free to reach out to us directly at scott.morrison@john-clark.co.uk, and we’ll ensure someone gets back to you as soon as possible.
Thank you again for your honest feedback, it helps us improve.
Reply from John Clark Motor Group - Pentland Land Rover Stirling
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Calum and the management team at Pentland Land Rover Stirling.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Friendly staff and excellent service…
Friendly staff and excellent service from Stuart Brown.
March 27, 2025
Reply from John Clark Motor Group - Pentland Land Rover Stirling
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Stuart and the management team at Petland Land Rover Stirling.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Awesome Service
Awesome Service. Was assisted by Carmen at Sales and Service she went out of her way to assist all my concerns. Booked in for recall and clutch. Technicians were thorough and checked everything for me till the car was back to normal. Thank you to Grant in the workshop. Would definitely recommend Pentland Stirling Whins of Milton. 5 star service.
April 3, 2025
Unprompted review
Reply from John Clark Motor Group - Pentland Land Rover Stirling
Good Morning, Simba.
Many thanks for your review and feedback, which I will ensure is passed on to Carmen, Grant, and the management team at Land Rover Stirling.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Quick turnaround
Customer service from mark was great, just a few things with the valeting of the car (outwith marks control) in terms of the parts missing when it came back. Was resolved by mark.
Also you should offer incentives (via discounts etc) for when the client who is purchasing a very expensive car, then has to purchase a boot liner and rubber mats for £304. Would look better on the company as a hole.
Felt in good hands and understood all the ins and outs from the finance packages etc on offer from Mark and the cars available. Met the needs of the brief 👍
April 2, 2025
Reply from John Clark Motor Group - Pentland Land Rover Stirling
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Mark and the management team at Pentland Land Rover Striling.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Ok not great communication poor had to…
Ok not great communication poor had to chase them for information calls not returned better dealers out there.
March 28, 2025
Reply from John Clark Motor Group - Pentland Land Rover Stirling
Dear Kenneth,
Thank you for taking the time to share your feedback. We're really sorry to hear that your experience didn’t meet expectations. Communication is something we take seriously, and it’s clear we fell short here. We understand how frustrating it must have been to chase for updates and not have your calls returned.
Your comments have been shared with the team so we can learn from this and make improvements going forward. We genuinely appreciate the feedback and hope we might have the opportunity to provide a better experience in the future.
Many thanks,
Sara
Excellent customer service by…
Excellent customer service by knowledgeable people. Made buying my new car very straightforward. Mark Ramage was a pleasure to deal with. He was extremely helpful and made the transaction very easy.
March 28, 2025
Reply from John Clark Motor Group - Pentland Land Rover Stirling
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Mark and the management team at Pentland Land Rover Stirling.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Friendly and helpful staff
March 21, 2025
Reply from John Clark Motor Group - Pentland Land Rover Stirling
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Stirling.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Too much of a rush and a bit more time…
Too much of a rush and a bit more time spent showing how some of the new controls/screen works.
March 8, 2025
Reply from John Clark Motor Group - Pentland Land Rover Stirling
Dear Bobs,
Thank you for your feedback and for taking the time to share your thoughts. We're sorry to hear that you felt rushed and that more time could have been spent going through the new controls and screen features.
We always aim to make sure our customers feel confident and fully informed, and it’s clear we missed the mark here. Your comments have been passed on to the team as a reminder of the importance of taking the time to deliver a more thorough experience.
If there’s anything you’re still unsure about or would like us to go over again, we’d be more than happy to arrange a follow-up.
Many thanks,
Sara
Knowledgeable & helpful staff who take…
Knowledgeable & helpful staff who take time to understand the customer’s requirements.
March 14, 2025
Reply from John Clark Motor Group - Pentland Land Rover Stirling
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Stirling.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Purchased a Rangerover Sport D3000 from…
Purchased a Rangerover Sport D3000 from landrover Stirling. It has only done 25250mls since new and has broken down 4 times. It was onlyjust repaired last month and landrover Stirling will not help as it needs a new engine @£25000.Shocking customer service I will be taking this further.
March 7, 2025
Unprompted review
Reply from John Clark Motor Group - Pentland Land Rover Stirling
Dear Allan,
We’re sorry to hear about your experience and understand how frustrating this must be. Our service manager is currently investigating your case, and we’d like to look into this further to see how we can assist.
Please reach out to us directly at stewart.noble@john-clark.co.uk so we can discuss your concerns in more detail and work towards a resolution. We appreciate your patience and the opportunity to address this matter.
Best regards,
Sara
I travelled 6 hours to deal with these guys and I’d 100% do it again
An amazing experience from start to finish, from Stuart in the sales to David who ran through the finance!
I travelled all the way from Yorkshire to buy my car … and il be doing the same to get my wife a new car.
I can’t speak more highly of these guys, they call back when they say they will and go above and beyond … ha Stuart even gave me a chocolate bar for the 6 hour journey home
Cheers guys
Dean
Ps … I bloooommmming love my car thanks
March 7, 2025
Reply from John Clark Motor Group - Pentland Land Rover Stirling
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Start, David and the management team at Pentland Land Rover Stirling.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Terrible experience
I’m a long term customer of pentland Stirling and have purchased many vehicles, On Saturday morning me and my wife arrived at the Garage to Collect our new vehicle, as my wife was driving out of the garage, one of the salesman stoped us, telling us that “there is no road tax on the vehicle there has been a mistake on the invoice and I would need to follow him into the showroom” baring in mind the purchase process went on a couple of weeks, the total on the road purchase price Was paid in full before collection of the Vehicle. this was a error on the salesman's behalf but non the les Mistakes Happen so as my wife is waiting in the car park thinking it’s only an admin error I followed the salesman Ross into the showroom thinking it will take a couple of minutes for them to tax the vehicle, after 40 minutes of waiting he tells me there’s nothing to worry about and they are covering the road tax
, which angered me because on what planet would I be liable for this error, long story short he and his manager then approached me after assuring me this was being paid and we are only waiting for the tax to go live, the then demanded over £700 from me to pay for 6 months tax, I have never felt to humiliate and embarrassed in my life, I was taken to a small corner of the garage, and forced into paying for the tax telling my I could not drive the vehicle out of the compound, i was also forced to wait two and a half hours for them to come to this conclusion, it was the single worst experience on a car purchase i have had the service and attitude was poor, but what ads insult to injury is as I was walking out of the garage I was assured and promised a full refund on Monday, for the tax, I have not even had a call all day. There are many better Land Rover garages that treat you with respect and won’t rip you off, be warned guys as stated before I’m a long term customer,
March 1, 2025
Unprompted review
Reply from John Clark Motor Group - Pentland Land Rover Stirling
Dear Sean,
Thank you for taking the time to share your experience. We sincerely regret that your vehicle collection did not meet the high standards of service we strive to deliver, especially as a valued long-term customer. We completely understand how frustrating and disappointing this situation must have been for you and your wife.
Please be assured that we are actively investigating what happened, and I understand that our team has already been in touch with you to work towards a resolution. Your feedback is incredibly important to us, and we truly appreciate your patience while we continue to look into this further.
Once again, we are very sorry for the experience you have had, and we are committed to putting things right. If there is anything further you would like to discuss in the meantime, please do not hesitate to reach out.
Many thanks,
Sara
New Discovery sport
From start to finish the whole process was made very pleasant. No pushing by the salesman. And constant updates on the process.
March 2, 2025
Reply from John Clark Motor Group - Pentland Land Rover Stirling
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Stirling.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Excellent professional service
Excellent professional, informative and friendly service, Calum was very helpful and patient with us and helped us find the right car for us after having discussed a few options. Would highly recommend
February 21, 2025
Reply from John Clark Motor Group - Pentland Land Rover Stirling
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Calum and the management team at Pentland land Rover Stirling.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Calum is easy to work with and…
Calum is easy to work with and communicates effectively and patiently...much appreciated when you have a busy life!
February 21, 2025
Reply from John Clark Motor Group - Pentland Land Rover Stirling
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Calum and the management team at Pentland Land Rover Stirling.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Reply from John Clark Motor Group - Pentland Land Rover Stirling
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland land Rover Stirling.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Reply from John Clark Motor Group - Pentland Land Rover Stirling
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Pentland Land Rover Stirling.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
A painful experience but it ended well.
The purchase process started really well with Pentland LR then it went horribly wrong (because of balls-ups and incentive deadlines missed at their end they then tried to put onto me and said they couldn't then sell me the car) but then after a lot of lengthy emails and telephone conversations, some other great guys there pulled it around again, thankfully. All's well that ends well, as they say. Happy with the car which is the main thing...
February 2, 2025
Reply from John Clark Motor Group - Pentland Land Rover Stirling
Good morning,
Thank you for sharing your experience. We’re sorry to hear that things didn’t go as smoothly as they should have during the process, and we appreciate your patience while our team worked to resolve the situation. It’s great to know that in the end, we were able to turn things around, and we’re delighted that you’re happy with your car.
Your feedback is invaluable, and we’ll take it on board to ensure we continue improving. If there’s anything else we can do for you, please don’t hesitate to let us know.
Best regards,
Sara
This was my first time dealing with…
This was my first time dealing with pentland Land Rover, I have been very impressed with the service I received. Stephen, the salesman that I dealt with was first class , very informative and helpful throughout the whole process .
Definitely use them in future
February 1, 2025
Reply from John Clark Motor Group - Pentland Land Rover Stirling
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Stephen and the management team at Pentland Land Rover Stirling.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
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