John Clark Motor Group - Pentland Land Rover Stirling Reviews 

Lovely staff and very efficient. Will be back in future.

Honestly be careful do not buy cars from this company. So bad experience. We bought the car and car was broken after 1 month. Garage engineers told that company did so badly servise stupid mistake which cause engine totally damaged. Now repair car cost for us about £8000 and company trying to say that we like stupid was using car when we have to stop and do not drive the car. Really do not buy car from them. Because later if you have problem with car they will say that you self damaged the car. Just what is the point😡😡😡😡😡

Terrible I bought a new Landrover discovery sport from John Clark, the headrest is a debate as it causes dizziness when diving after one or so hours. When we contacted Stirling the man we spoke to was rude, abrupt and put the phone down in which was a polite conversation at this end. I received an email of support from a Homebase employee they overheard all the conversation.

Totally unacceptable service from Land Rover Stirling. I waited 45 mins for my car to be brought round after it was serviced the previous day. No apology from the manger (who made all the mistakes) and passed me onto a young inexperienced lad who was clearly out of his depth but at least had the courtesy to apologise on behalf of his manager. Service desk a shambles and didn't have the correct name on the key ticket. Not a single face recognised from the last visit so clearly an issue holding staff. I always used this garage but will never be back.

I first reported a problem with an oil leak on a Discovery Sport on 30/04. They seemed very keen to help but that changed when they realised I had a Land Rover Warranty.

Writing this review in August I have had 7 appts but they have never fixed the original problem and have actually introduced a brand new problem with the drive shaft.

They have completely failed to collect the car as agreed on more than one occasion, told me the problem is fixed when a 10 second check shows they have done nothing, blamed Land Rover for sending the wrong parts or not having parts in stock to delay me time and time again.

The communication has been very patch and at times my car has just shown up with the delivery driver and absolutely no communication to tell me what has been done.

Two weeks at the latest appt ago they got in touch to say they had fixed 2 out of 3 problems and that again Land Rover had let them down with the parts. When the car was delivered I asked the driver if the drive shaft was any quieter and he said no. 10 secs in the car confirmed this.

Last week they called to say they would collect the car on Friday but they didn’t show up. I called 6 times and was eventually put on hold while they fouling the person who was dealing with it. It seems I phoned one branch but was routed to another branch and after 25 mins waiting they told me to call back on Monday.

Why on earth did I trust a Land Rover Warranty to keep me safe ?