Rakuten Kobo Reviews 

11,987
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 2,004 reviews, reviewers had a great experience with this company. Customers praise the e-readers for their lightweight design, durability, and excellent reading experience, often highlighting features like library connectivity, adjustable lighting, and a comfortable feel. Many find the devices easy to use with a simple interface and appreciate the impressive battery life. Consumers consistently report fast, well-packaged delivery of their orders. However, some customers noted software limitations for note-taking, PDF files, or color display functionality. A few also experienced products arriving damaged or developing screen faults quickly, such as white bands appearing.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing delight with their Kobo e-readers,... See more

User experience

People report positive experiences with user experience, highlighting the e-reader's ease of use, intuitive... See more

Quality

Customers generally express satisfaction with the quality of products, highlighting their reliability,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast shipping... See more

Website

Reviewers highlight ambiguous aspects of the website, with some praising its ease of use for ordering and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The Kobo Libra Colour is the second Kobo eReader I have purchased. So I obviously find Kobo's products very reliable and useful. I am a little disappointed in the faded quality of the colors in the ne... See more

Rated 4 out of 5 stars

In general my experience was good as a first time Kobo user. My only problem was trying to download a borrowed book from my County Library using Kobo. It wouldn't download to my e-reader. It genera... See more

Rated 5 out of 5 stars

The ereader I got was basically identical to a brand new one. Its pretty quick, and the touchscreen works well even if you have fat fingers like myself ;p. The device itself is lightweight and made of... See more

Rated 5 out of 5 stars

I love the Kobo Clara BW so much, I had to buy one for my daughter and my granddaughter. The user interface is great - no ads. The reading experience is adjustable, it connects directly to my library,... See more



Company details

  1. #1 of 1 best companies in Book Store
  2. #10 of 12 best companies in Hobby Store

About Rakuten Kobo

Written by the company

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We stand for readers

We want to make every part of your reading better, from first letters to final chapter. We live and breathe books to make your reading life the best it can be.

Ways to read with Kobo eReaders

Access the built-in Kobo Bookstore

Sideload eBooks and documents

Read what you love for one low price*

*Kobo Plus availalble only in select countries.

Borrow public library eBooks with Libby**

**Libby by OverDrive available only in select countries. eBook availability varies by library location.

Read online articles with Pocket

Import and export with Dropbox and Google Drive



Why Kobo eReaders

Kobo eReaders have a glare-free E Ink touchscreens so you can read in bright sunlight, unlike with a smartphone or tablet. Easily adjust brightness and reduce blue light with ComfortLight PRO. Our eReaders have enough storage for thousands of books, plus battery life to last for weeks. AND with select waterproof models, you can read worry-free absolutely anywhere. Shop for eBooks 24/7 or borrow them from your local public library, right on your eReader. While you read, adjust font-size, make highlights, look up words, and more. Plus, automatic synching lets you switch from yur eReader to the Kobo Books App without ever loosing your place.




Shop eReaders
Shop eBooks & Audiobooks
Visit Help Centre
Returns, Shipping & Warranty
Start Kobo Plus Trial
Become a Kobo VIP Member
Download the FREE Android Kobo Books App
Download the FREE iOS Kobo Books App
Send an eGift Card

Contact info

  • 150 John Street, 5th Floor, M5V 3E3, Toronto, Ontario, Canada

  • www.kobo.com

4.1

Great

TrustScore 4 out of 5

12K reviews

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4.1

All reviews

(11,987)

3,033 reviews in the last 12 months

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Rated 4 out of 5 stars

Good, but needs more overdrive access

So far, I love my Kobo Libra Color. My only complaint is that I can't use all my library cards at once on OverDrive. It only allows one library card at a time. So having to log out and back in under a different card every time I wanna pick up a hold on my Kobo is frustrating.

May 15, 2026
Rated 2 out of 5 stars

The battery in the refurbished Nia was…

The battery in the refurbished Nia was defective, couldn't hold a charge.

May 25, 2026
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Reply from Rakuten Kobo

Hi, we are sorry to hear you’ve had this experience. We have reached out to you via email to assist you further. If you have any more concerns, please don’t hesitate to reach out to us via Facebook or our support team via chat at http://kobo.com/help. We are always happy to help!

Rated 5 out of 5 stars

I Can’t Go Back to Black and White

I initially bought the Kobo Clara BW, and I absolutely loved it. I fell in love with the size, the sharp screen, and the Kobo ecosystem. However, I had always wanted to try a color e-reader.

When I first got the Kobo Clara Colour, I didn’t like it at all. Then I realized that if I kept comparing it to my Clara BW, it would never be good enough. So I decided to give it a fair chance, and before long, I fell in love with it.

It does take a little time to get used to the darker screen, but once I adjusted, the device felt perfect. Seeing my book covers in color is such a nice experience. Do I need it? Well… yes, kind of! 😅

It has now become my primary e-reader. I honestly can’t imagine going back to the Clara BW. I was also surprised that the battery seems to last longer than some reviews led me to expect, though that may be because I usually keep the brightness at 11 or lower and rarely go above that. At night, I read in Dark Mode and use even less brightness.

I absolutely love it, and I love having color, even if that sounds a little vain! 😂💖📚

May 24, 2026
Rated 2 out of 5 stars

I ordered the Clara Colour on…

I ordered the Clara Colour on 5-19-26and the payment was deducted from my account on 5-21-26. Apparently, my item(s) were sent/delivered to an address in Florida while I have only lived in Indiana. Today is June 13, 2026 and I still have not received my order.

May 20, 2026
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Reply from Rakuten Kobo

Hello, this is not the experience we want for you. We will reach out to you via email. Please don't hesitate to reach out to us via our Facebook page or contact our support team at www.kobo.com/help so we can assist you with this issue. Thanks!

Rated 5 out of 5 stars

It's easy to use

It's easy to use - especially library books but also purchased ebooks. It's got great print quality - my eyes don't tire. I love the size - I can take it with me wherever I go.

May 23, 2026
Rated 5 out of 5 stars

Great product!

It was easy to order, took around 2 days. Parcel arrived intact. Love the quality and how it looks. In a lot of reviews they mention that it feels a little too plasticky. I get no such feeling. It’s sleek and really good to use. Reading experience is great. Easy to download books on to the device. Love it. Recommending it to anyone considering to purchase an e reader. I got the kobo Clara bw

May 23, 2026
Rated 5 out of 5 stars

Perfect E-reader

I wanted to read more but have limited space at home so I looked into getting an e-reader. Kindle doesn't deserve my money, but Kobo certainly does. I have been really happy with mine so far and don't really have any complaints. The screen is responsive, the backlight is adjustable and really nice for reading at night without disturbing my wife, and the connection to my public library wonderful. Kobo offers the best e-reader out there without pushing any ads in your face and a wonderfully simple UI that lets me get to reading without any nonsense.

May 23, 2026
Rated 3 out of 5 stars

Love my Kobo, hate losing my downloads every update.

Love my Kobo, hate that I lose all my downloads with every update.
Every update all my pdfs and epubs that I loaded through dropbox or google play disappear. ARC read books, Ao3 downloads, etc... all gone every update.

May 22, 2026
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Reply from Rakuten Kobo

Hello, we’re sorry to hear about your experience. Please feel free to contact us anytime through Facebook or our support team via chat at http://kobo.com/help. We’re always happy to assist you!

Rated 5 out of 5 stars

Read about 15 books a month

Read about 15 books a month. Have trouble with my eyes and love being able to increase the font etc. This is my second one and now have audio which I use all the time in the car and often at home.

May 20, 2026
Rated 5 out of 5 stars

Kobo - The Gold Standard of eReaders

Kobo is the the only eReader that I have and will purchase in the future. The Gold Standard of eReaders. I'm on my 3rd one. The first I gave away long ago, the second is still working well,with new battery.

May 21, 2026
Rated 5 out of 5 stars

This was my first ereader

This was my first ereader! It’s beautiful. I’ve been addicted to uploading books, I have seriously been so happy with it. I even use my phone to upload the books too! Moving the files is so easy.

May 21, 2026

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