Leightoncarsales Reviews 

114
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I recently purchased a car from Leightoncarsales and, overall, had a positive experience. Matt was incredibly helpful, offering valuable recommendations and demonstrating impressive knowledge about th... See more

Rated 1 out of 5 stars

Writing another review about this company, various issues with my car in first review which I can't adjust now. I purchased an "extended" AA warranty through Leighton, £199 for 1 year, £300 for two.... See more

Rated 5 out of 5 stars

We went to check out one car and ended up putting a deposit on a totally different car! We had a sleepless night after realising we'd made a terrible mistake as the car was not what we wanted. Howev... See more

Rated 5 out of 5 stars

This company made buying a second hand car easy no hassle and let us have a test drive and independent garage look over it as we are not that savvy! Not a lot turned up on inspection Have promised to... See more

Company details

  1. Car Dealer

Written by the company

Over 200 quality used cars on site, something for everyones taste and budget. Competitive finance packages availiable, and peace of mind AA warranties for all our cars ( sold separately ). Give are knowledgable sales team a call to help you with your car buying journey..


Contact info

3.8

Great

TrustScore 4 out of 5

114 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(114)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Appalling after sales/service/repairs

Purchased the car, upon picking car up on 1st day travelled 3 miles in car to return car with a fault on dashboard, called again 2 days later to replace glow plugs, drove off down road same thing happened again, booked in the next week, fixed they said, a wk later fault returned that’s besides putting me off in saying the earliest a mechanic had availability was 10 days, for a mechanic to be off I’ll, didn’t get seen to the next late in the day, once again a wk later same fault on car, booked the car into the car manufacturer’s to find £2000 worth of repairs are needed, glow plugs poorly fitted properly and damaged the wiring, the original fault was found that was upstream turbine sensor full of carbon, also a ECM software update, ball joints, arms and rubbers all worn, brakes and discs and tyres at front all need replacing, the best bit they handed me a new MOT with no advisory note to say about these worn parts that should of been dealt with before I purchased the car DO NOT BUY FROM THIS COMPANY

May 2, 2024
Unprompted review
Rated 1 out of 5 stars

Waste of time

Contacted them a few days ago to book an appointment to view 3 cars. Travelled nearly an hour to be told when I arrived that all 3 had gone. alternative cars were offered ( 3 Qashqai that I’d not even expressed an interested in, and 1 not even at the garage yet) safe to say it was a huge disappointment, complete waste of time and diesel to get there and spend 2 minutes in the sales room. They didn’t seem to care. Would not recommend

April 27, 2024
Unprompted review
Rated 5 out of 5 stars

Well done Drew

Great service friendly staff
Drew was extremely helpful and made buying the car a pleasant experience.
Thank you

April 26, 2024
Unprompted review
Rated 1 out of 5 stars

Appalling after sales…

They are very good when you are purchasing a car from them but when you have a problem with the car that customer service soon disappears
After purchasing the car we had several problems and kept saying they couldn’t fit us in
Tim the manager was on site and said get it sorted which they did to be fair but feel it was only cause Tim the manager was there
Several months later we have another problem with the car and they where totally unhelpful
I asked to speak to Tim and got told he’s hardly ever there and was totally unhelpful wouldn’t even pass a message on to call me and was rude
My advice is to stay away as there after sales customer service is appalling
They have made the sale so don’t want to know after

Little update I have called the garage as asked to do so thinking they would be a little more helpful
Again how disappointed was I
Wayne was very rude not answering my questions just expecting me to answer his
Raised voices was not what i expected!
I have mentioned his name as when i asked who i was talking to
his reply was Wayne so
there you go another name to add to your list
Again not letting me leave a message for Tim
we have been told the car that we purchased from them less than a year ago needs a new engine
after spending nearly £10,000 on a car with them this is not what we expected
AVOID THIS GARAGE
Nice when buying Rude and unhelpful when there's a problem

April 1, 2024
Unprompted review
Leightoncarsales logo

Reply from Leightoncarsales

Hi Gail,

Please can you call the garage to discuss the issues you are having with your vehicle?

Always happy to assist in any way we can, just call up with your warranty details and speak to any member of the team.

Kind regards

Leighton cars team

Rated 5 out of 5 stars

Excellent service from drew great…

Excellent service from drew great customer service I’d highly recommend this company 24th April 2024 thank you for all your help

April 24, 2024
Unprompted review
Leightoncarsales logo

Reply from Leightoncarsales

Thank you very much for your kind and honest feedback.

Rated 5 out of 5 stars

Great experience and professional…

Great experience and professional service from both Dave and Matthew!! Would highly recommend and use again in future

April 23, 2024
Unprompted review
Leightoncarsales logo

Reply from Leightoncarsales

Hi Mr Smith,

Thank you for the business and for your feedback, much appreciated.

Leighton Cars Team

Rated 5 out of 5 stars

I only went to look and ended up buying…

I only went to look and ended up buying a great car at a great price. Thank you Drew for your help, answerig all my questions and your attention to details too. Would definatly recommend a visit

April 22, 2024
Unprompted review
Leightoncarsales logo

Reply from Leightoncarsales

Hi Jackson,

Great to hear you are happy with your new car, I'll pass on your thanks to Drew and please let us know if we can be of assistance in the future.

Kind regards

Leighton cars team

Rated 5 out of 5 stars

Excellent service,saw car on line and…

Excellent service,saw car on line and was not disappointed when I saw it.Drew was very helpful and completed the sale. Car was ready at arranged time for me to collect,all good and would recommend Leighton Car Sales. Kevin D.

April 19, 2024
Unprompted review
Rated 5 out of 5 stars

Enjoyable car shopping experience

Bought a car beginning of April from David who wasn't pushy and was on hand if I needed to ask any questions and was a rather enjoyable car shopping experience. I've had my fair share of cheaper 2nd hand cars and not knowing much about them I do run the risk of getting a dud. Hopefully fingers crossed this is a good one but only time will tell....

April 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience with Dave, good selection of motors and a good service, would highly recommend

April 14, 2024
Unprompted review
Rated 5 out of 5 stars

My car purchase

Matthew was a helpful with my car purchase, including test drive, paperwork and keeping in touch throughout the whole process. Lovely customer service, will definitely use Leighton car sales again.

April 5, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look