Leightoncarsales Reviews 

114
TrustScore 4 out of 5

3.8

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Rated 4 out of 5 stars

I recently purchased a car from Leightoncarsales and, overall, had a positive experience. Matt was incredibly helpful, offering valuable recommendations and demonstrating impressive knowledge about th... See more

Rated 1 out of 5 stars

Writing another review about this company, various issues with my car in first review which I can't adjust now. I purchased an "extended" AA warranty through Leighton, £199 for 1 year, £300 for two.... See more

Rated 5 out of 5 stars

We went to check out one car and ended up putting a deposit on a totally different car! We had a sleepless night after realising we'd made a terrible mistake as the car was not what we wanted. Howev... See more

Rated 5 out of 5 stars

This company made buying a second hand car easy no hassle and let us have a test drive and independent garage look over it as we are not that savvy! Not a lot turned up on inspection Have promised to... See more

Company details

  1. Car Dealer

Written by the company

Over 200 quality used cars on site, something for everyones taste and budget. Competitive finance packages availiable, and peace of mind AA warranties for all our cars ( sold separately ). Give are knowledgable sales team a call to help you with your car buying journey..


Contact info

3.8

Great

TrustScore 4 out of 5

114 reviews

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3.8

All reviews

(114)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

David was amazing and very helpful!

David was amazing. Really helpful and genuine. Didn’t try and over sell anything and was so friendly. Would highly recommend this garage. Went above and beyond to get my car ready for collection before the bank holiday weekend. Amazing

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

Top Quality Car Sales

Amazing & friendly staff! Wayne especially who was the colleague I dealt with kept me up to date with everything! I even received a check in call to see how everything was with my new car.

March 27, 2024
Unprompted review
Rated 5 out of 5 stars

Matthew was absolutely wonderful

Matthew was absolutely wonderful, put me right at ease, we had a car in mind but he sat and showed me others in my price range, all the work is being done thats needed and as a young women i felt right at ease, i look forward to getting my new car and possible another in the future from here thanks guys

March 26, 2024
Unprompted review
Leightoncarsales logo

Reply from Leightoncarsales

Hi Chelsea,

Thank you very much for your review, we really appreciate you coming down and finding your next car with us.

Thank you also for the kind words about Matthew, we'll make sure to pass them on to him.

All the best

Leighton cars Team

Rated 5 out of 5 stars

Just bought my daughter’s first car…

Just bought my daughter’s first car from David. Very helpful and excellent service from start to finish

March 26, 2024
Unprompted review
Leightoncarsales logo

Reply from Leightoncarsales

Hi Charlie,

Thank you for your feedback, great to hear about your positive experience with David, please don't hesitate to get in touch if we can be of assistance in the future.

Kind regards

Leighton cars team

Rated 5 out of 5 stars

5 star treatment from 1st enquiry to…

5 star treatment from 1st enquiry to purchase of car thanks matt

March 24, 2024
Unprompted review
Leightoncarsales logo

Reply from Leightoncarsales

Hi Janet,

Thank you for your positive feedback, glad to hear you had a good experience.

Kind regards

Leighton cars team

Rated 5 out of 5 stars

Lovely company and great to deal with

Lovely company and great to deal with. I bought a car from Wayne and he was really nice and helpful. Really pleased with the car and great customer service! :)

March 22, 2024
Unprompted review
Leightoncarsales logo

Reply from Leightoncarsales

Hi Tara,

Thank you very much for your feedback. So glad to hear that you are pleased with your new car and please let us know if we can be of any assistance in the future.

Best regards

Leighton cars Team

Rated 5 out of 5 stars

Fast process

Fast process, great team, answered all questions prior to purchase.

March 20, 2024
Unprompted review
Leightoncarsales logo

Reply from Leightoncarsales

Hi John,

Thank you for your feedback, great to hear you had a good service.

Kind regards

Leighton car sales

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, had already seen the car I wanted on the website so was given keys for a good look around and I was sold. Car was ready on the day and time they stated, it was absolutely immaculate inside and out and drives like a dream. Extended warranty gives me peace of mind and the lovely staff also give me peace of mind that I’m dealing with a great company, nothing but praise, wouldn’t go anywhere else :)

March 13, 2024
Unprompted review
Leightoncarsales logo

Reply from Leightoncarsales

Hi Liah,

Thank you very much for your kind words, we hope you enjoy your new car and please get in touch if we can be of any assistance in the future.

All the best

Leighton car sales team

Rated 5 out of 5 stars

David was great and helping us choose…

David was great and helping us choose our car. Would highly recommend.

March 14, 2024
Unprompted review
Leightoncarsales logo

Reply from Leightoncarsales

Thank you for your Feedback Joe, happy to Help.

Kind regards

Leighton car sales Team

Rated 1 out of 5 stars

Don't touch this company with a barge…

Don't touch this company with a barge pole! I bought a car from them remotely last year and they lied to me from the start. The salesman told me it had one owner, a full service history and the bodywork just had a few scratches. It had seven previous owners, hardly any history and had been resprayed badly and the wheels were terrible. To give them their due, they paid for a respray and wheels refurb. The real problem came later when a series of other issues started to show in the colder months and I found out that the car had been in a front end shunt and the engine had been removed. They suggested we put in a warranty claim which was rejected due to the apparent previous damage. I asked them to contribute to the cost but they wouldn't let my local mechanic do the work. I've had to spend £1k to fix these issues. Knowing what I now know, I would have done more due diligence before buying a car from them, particularly remotely.

December 4, 2023
Unprompted review
Rated 5 out of 5 stars

Helpful staff

Had trouble finding a suitable vehicle for a long while as both my wife and I are clueless about cars and we needed something that suited both our needs. Fortunately Matt was very helpful and talked us through our options and we ended up leaving extremely satisfied.

March 12, 2024
Unprompted review
Leightoncarsales logo

Reply from Leightoncarsales

Hi Alex,

We hope you and your wife are enjoying your car, thank you again for your business and please let us know if you require any assistance going forwards.

Kind regards

Leighton car sales team

Rated 5 out of 5 stars

Nice and friendly staff

Nice and friendly staff, great choice of cars.
Felt nice and relaxed during my visit, no pressure.
Fair price for my old car and even helped with setting up the finance.
My brother wants one now

March 9, 2024
Unprompted review
Rated 5 out of 5 stars

Great choice of cars something for…

Great choice of cars something for everyone! And all different price ranges. Received amazing customer service by wayne, very patient with me and explained fully the whole process of buying a car. Would buy again from here.

March 6, 2024
Unprompted review
Rated 5 out of 5 stars

10/10 service

Great service at Leighton

Sales Rep Matt Griffiths delt with all my questions and concerns and eased the ordeal of buying. Very Professional
10/10 service

March 5, 2024
Unprompted review
Leightoncarsales logo

Reply from Leightoncarsales

Hi Matthew,

Thank you very much for your positive feedback.

Kind regards

Leighton car sales Team

Rated 1 out of 5 stars

The worst customer service

The worst customer service
I paid a deposit on a transit custom after I was told that the inside was immaculate and there was some body work being done to it then they would send over some photos. They eventually put the photos up on the website and the van looked in really good condition apart from a dent on the rear wheel arch which in fairness they did offer to knock money off . I made a 4 hour journey to purchase this vehicle and when I saw the van I was shocked , it was not as advertised and it was an absolute shed of a vehicle , a total waste of time and a lot of wasted fuel
I will never deal with this company again , please believe the other reviews as they are all telling the truth there is zero customer service from this appalling company

January 27, 2024
Unprompted review
Rated 1 out of 5 stars

Be careful!!

Be careful!!! I do not recommend!!! I'll start by saying that people who work there are constantly lying. Problems with the car began after the first week of use. Leak from the gearbox, which they did not fix although we gave the car for repair for over a week.Poured rear spring, non-working lamp sensors and much more. The biggest disappointment was that after three weeks we started to have a problem with the engine. Again, we gave the car for repair and as it turned out, they did nothing to repair it. In the meantime, it also find out that the brake pads were not replaced, although when buying a car they promised to do so. So I unconsciously risked my and my family's life by driving a malfunctioning car. Finally, two months after buying it, the car died in the middle of the road. Calling the office, I kept hearing lies, excuses and even screams directed towards me. The staff were rude all the time. And the words I heard from the employee "repair this car and sell it to someone else" surpassed everything. I ended up getting a refund after scaring them with judgement. Don't buy anything from them.

January 31, 2024
Unprompted review
Rated 1 out of 5 stars

Absolute shambles

I purchased a car from these at the beginning of October. It is now the end of January, and the same problems persist after taking the car back 3 times. It was not ready for a week and a half after the arranged pick up date, and it was fortunate that we rang before we made the hour-long trip as they didn’t tell us. The stop/start system has never worked and still doesn’t, I still have smoke coming from the engine and through the vents, the tyre pressure monitor is broken, and they just kept resetting it, the handbrake cable snapped after they changed the calliper, the temperature reading is wrong, and the coolant level disappears and refills under pressure.
They had my car for 2 weeks over Christmas and it was hardly worked on and still wasn’t ready when we got there at the arranged time and still isn’t fixed. They quickly put a battery in and didn’t put the cover back on securely. My car came back missing dust caps, had a punctured tyre that I’ve had to replace at my own cost and was full of mud on the carpets and seats as their grounds are like a swamp.
3 months on, and I still don’t have a logbook for the car as they made a mistake on it. I have had different stories from Matt each time I have queried it and he finally admitted that he never sent it off. I am now faced with a bill from a trusted garage for the car to be fixed properly and pay for the logbook they messed up which will add an extra owner onto the car.
Take this review as fair warning and go elsewhere! I am not the only customer they have messed around have a look on trust pilot and another car sites.. I wish I did!

October 15, 2023
Unprompted review

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