I have been insured with Mackenzie and Hodgson for a good number of years and received an email saying they were no longer doing insurance. Almost immediately i received an email quote from Carole Na... See more
Company replied
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See what reviewers are saying
Great company and no hassle good competitive insurance provider with friendly, knowledgable human beings just a phone call away. Bonus too this year as costs came down even with adding an extra bike... See more
Company replied
Easy website to navigate. Straightforward questions. Polite, knowledgeable staff when a phone call is required. Excellent prices with certain items included free with the policy where other companies... See more
Company replied
The gentleman who renewed my motorcycle insurance for me was brilliant, he made my renewal very easy and quick. I'm also very pleased with this company for insuring my two motorcycles, with options,ie... See more
Company replied
Company details
Information provided by various external sources
Mackenzie Hodgson. Motorbike Insurance by bikers for bikers. Get a quote today
Contact info
United Kingdom
- www.mackenziehodgson.co.uk
3.8
Great
1K reviews
Asks customers to review
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The cover provided was what I wanted…
The cover provided was what I wanted and the price was very competitive and hopefully the company has a good reputation
June 15, 2023
Reply from Mackenzie Hodgson Insurance
Hi Keynsham,
Thank you for the review.
We are so pleased you found our cover to suit your needs!
Have a great year and stay safe.
Thanks for choosing Mackenzie Hodgson.
Kind Regards,
Beth @ The Social Media Team
Exceptional service.
Just started a new policy with these guys and the setup was easy. The only issue I had was with receiving the documents via email. They always say the test of a company is when something goes wrong. Well I rang them today and am please to say they exceeded expectations. Not only were the prompt and helpful but resolved it straight away. Top marks so far.
June 5, 2023
Reply from Mackenzie Hodgson Insurance
Hi Alan,
Thank you for the review.
So glad we could get the issue resolved promptly.
Have a great year and stay safe.
Thanks for choosing Mackenzie Hodgson.
Kind Regards,
Beth @ The Social Media Team
Cheaper than anyone else
May 2, 2023
Reply from Mackenzie Hodgson Insurance
Hi Mr Peter Blackmore,
Thank you for the review.
So please we could offer a competitive policy for you!
Have a great year and stay safe.
Thanks for choosing Mackenzie Hodgson.
Kind Regards,
Beth @ The Social Media Team
Excellent service
May 30, 2023
Reply from Mackenzie Hodgson Insurance
Hi L Chambers,
Thank you for the review.
So pleased you are happy with the service received!
Have a great year and stay safe.
Thanks for choosing Mackenzie Hodgson.
Kind Regards,
Beth @ The Social Media Team
Quick and easy quote
Quick and easy quote. Sorted in minutes online. Feel safe in reputable hands.
May 29, 2023
Reply from Mackenzie Hodgson Insurance
Hi Phillip,
Thank you for the review.
We are so pleased you found our website easy to navigate!
Have a great year and stay safe.
Thanks for choosing Mackenzie Hodgson.
Kind Regards,
Beth @ The Social Media Team
Quick and easy
May 29, 2023
Reply from Mackenzie Hodgson Insurance
Hi Romulus,
Thank you for the review.
So glad it was all quick and easy!
Have a great year and stay safe.
Thanks for choosing Mackenzie Hodgson.
Kind Regards,
Beth @ The Social Media Team
A great service from a trusted company
A great service from a trusted company. Friendly and helpful staff make the whole process very easy and at a very competitive price.
May 30, 2023
Reply from Mackenzie Hodgson Insurance
Hi Robert,
Thank you for the review.
We're so glad you are happy with the level of service received.
Have a great year and stay safe.
Thanks for choosing Mackenzie Hodgson.
Kind Regards,
Beth @ The Social Media Team
After experiencing “technical…
After experiencing “technical difficulties” on line when endeavouring to pay, eventually, the next day, all went smoothly and to my satisfaction. A simple, straightforward process to gain cover.
May 19, 2023
Reply from Mackenzie Hodgson Insurance
Hi Ian,
Thank you for the review.
We are so pleased you found our website easy to navigate!
Have a great year and stay safe.
Thanks for choosing Mackenzie Hodgson.
Kind Regards,
Beth @ The Social Media Team
Very helpful
May 21, 2023
Reply from Mackenzie Hodgson Insurance
Hi Andy,
Thank you for the review.
So please you are happy with the service!
Have a great year and stay safe.
Thanks for choosing Mackenzie Hodgson.
Kind Regards,
Beth @ The Social Media Team
Very good people to deal with thank you
Good service no problem did the job very well for what I needed thank you A+++++++++
May 18, 2023
Reply from Mackenzie Hodgson Insurance
Hi James,
Thank you for the review.
So please you are happy with the service!
Have a great year and stay safe.
Thanks for choosing Mackenzie Hodgson.
Kind Regards,
Beth @ The Social Media Team
You say dont worry your policy is auto…
You say dont worry your policy is auto renewal & you remain insured, but i wasnt, was i ! I travelled over 400 miles the other weekend, not knowing that i wasnt insured.Apparently my credit card had expired & you didnt have my new details.WHY dont you have a department that sends out reminders if this happens.I should have checked myself, but when i got an email, with the same review as this, i automatically assumed that i was insured, until i received a letter on the Tuesday saying my policy was cancelled.So NO i wasnt happy with your service, not that you will read or reply to my review.
May 16, 2023
Reply from Mackenzie Hodgson Insurance
Hi Adrian,
Thank you for taking the time to leave us this feedback.
We're sorry for your experience that you have had.
The payments didn't go through on the 28/04/2023 and we sent an email to that effect, we kept the policy open and renewed it without payment to give you the opting to call and pay until the 11/05/2023.
Kind Regards,
Beth @ The Social Media Team
Online Issue
Trying to get multi vehicle cover online failed when the system "lost" my vehicle details after finding them via registration numbers. Phone advisor was very professional and helpful, I gave my reference number from the online attempt and he sorted my policy easily.
May 10, 2023
Reply from Mackenzie Hodgson Insurance
Hi Mrs Horn,
Thank you for the review.
I'm so pleased our agent was able to help when the online system encounter an issue.
Have a great year and stay safe.
Thanks for choosing Mackenzie Hodgson.
Kind Regards,
Beth @ The Social Media Team
Proof of no claims
Seems good cover for a good price, but needs to be much clearer about providing proof of no claims as there is nowhere obvious to provide this.
May 17, 2023
Reply from Mackenzie Hodgson Insurance
Good Afternoon Tony,
Should the insurers require proof of your No Claims Bonus entitlement a request will be sent to you asking for this to be sent in and it will advise on how to send this. If you do not receive any requests asking for this document then its not something that your insurer needs at this time.
Kind regards
Carly @The Social Media Team.
Difficult to contact to rectify their…
Difficult to contact to rectify their admin mistakes
May 16, 2023
Reply from Mackenzie Hodgson Insurance
Hi Ian Paish,
Thank you for taking the time to contact us.
We would like to be able to help to amend the policy set up online. If you would like to discuss this further with us please feel free to start a Live Chat with one of our friendly team and they will be more than happy to help you with this.
Kind regards
Beth @ The Social Media Team
Your chap was very helpful in guiding…
Your chap was very helpful in guiding me through my ’amendment’. Sadly, my existing insurer wouldn’t add Business Cover, so I was forced to cancel that policy, and start a completely new one, with 5 months still to go. Not your fault, I know, and this was all dealt with swiftly and efficiently, thank you! . . . That’s life.
May 16, 2023
Reply from Mackenzie Hodgson Insurance
Hi Paul,
Thank you for the review.
So glad we could get you on to a policy to suit your needs.
Have a great year and stay safe.
Thanks for choosing Mackenzie Hodgson.
Kind Regards,
Beth @ The Social Media Team
Best insurance company around !!
Best insurance company around !!!
Great price with low excess !✊🏻👌🏻
May 13, 2023
Reply from Mackenzie Hodgson Insurance
Hi P N,
Thank you for the review.
So glad we could offer you a competitive insurance policy.
Have a great year and stay safe.
Thanks for choosing Mackenzie Hodgson.
Kind Regards,
Beth @ The Social Media Team
Nice and easy experience
Nice and easy experience, good value for money while setting up my motorcycle insurance.. let’s hope they’re as good if I ever need them..
May 10, 2023
Reply from Mackenzie Hodgson Insurance
Hi Amy,
Thank you for the review.
So pleased we could offer you a competitive policy premium.
Have a great year and stay safe.
Thanks for choosing Mackenzie Hodgson.
Kind Regards,
Beth @ The Social Media Team
thay cannot ring you if you are out of the UK
took two phone calls to sort my insurance out from Spain
May 11, 2023
Reply from Mackenzie Hodgson Insurance
Hi Dave,
Thank you for the review.
So pleased we could help you with your insurance needs.
Have a great year and stay safe.
Thanks for choosing Mackenzie Hodgson.
Kind Regards,
Beth @ The Social Media Team
Quick service
May 4, 2023
Reply from Mackenzie Hodgson Insurance
Hi Konrad,
Thank you for the review. Glad to see that you were happy with the service provided.
Have a great year and stay safe. Thanks for choosing Mackenzie Hodgson.
Kind Regards,
Sarah @ The Social Media Team
Easy to deal with.
April 14, 2023
Reply from Mackenzie Hodgson Insurance
Hi Wrigg,
Thank you for the review.
So pleased you found it hassle free.
Have a great year and stay safe.
Thanks for choosing Mackenzie Hodgson.
Kind Regards,
Beth @ The Social Media Team
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