Malleny Mortgage Solutions Reviews 

90
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We recently used Malleny Mortgage Solutions in Edinburgh to help us purchase our first flat, and we cannot recommend Karen highly enough. From the very start, Karen was warm, knowledgeable, and... See more

Rated 5 out of 5 stars

Sam and Shiralee were absolutely fantastic helping me change my mortgage product and sort out income protection. Sam is very knowledgable, researches the options thoroughly and takes the time to discu... See more

Rated 3 out of 5 stars

Gregor was vey helpful initially and found us a bridging loan. After that there was little help when there were obstacles put in our way and delays. Takes a large % for doing not a lot.

Company replied

Rated 5 out of 5 stars

Our adviser was really friendly and guided us calmly through our first house purchase. She made it easy for us to ask questions and clearly explained the answers. Applying for a mortgage and health in... See more

Company details

  1. Mortgage Broker
  2. Financial Consultant

Information provided by various external sources

Malleny Mortgage Solutions is an independent, whole of market mortgage and protection broker based in Edinburgh serving clients across Scotland & the UK.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

90 reviews

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4.7

All reviews

(90)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

First Time Buyer

As a first time buyer I was very unsure of the whole process. Karen and her colleagues were very helpful, helping me with any questions or queries I had. They were always easy to get in touch with whether it be an email or a call and would simplify anything I was unsure of. Karen went above and beyond and I really can’t thank her enough for helping me buy my first home. I would highly recommend Malleny Mortgage Solutions to anyone! Thanks again!

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Unlocking A Mortgage with a Complex Background

We had a complex set of circumstances returning from 15 years overseas and with income streams in GBP, EURO and USD from an Annuity, a SIPP, dividends and Director Fees. We were looking to find somebody who would provide a mortgage to help fund a new home purchase. Gregor took all of this in his stride in the first meeting we had. Without any hassle, and very efficiently, he found us a bank that will do exactly what we are looking for. We would never have found them otherwise. I would highly recommend Gregor and his team to help you find the right mortgage whatever your circumstances.

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

First time buyers

As first time buyers, we were quite nervous about starting the whole mortgage process. However Sam and her colleagues could not have been more welcoming and patient with us. We really are so grateful for all their help. I've had a few friends telling me their negative experiences of their mortgage advisors and myself and partner have counted ourselves incredibly lucky to have had them guide us through it and made the whole process stress free and fool proof as possible. Many thanks! Sam - your a credit to your team!

January 28, 2025
Unprompted review
Rated 5 out of 5 stars

We will use Malleny Mortage Solutions again!

Our adviser was really friendly and guided us calmly through our first house purchase. She made it easy for us to ask questions and clearly explained the answers. Applying for a mortgage and health insurance requires some invasive questions (we're also LGBTQ+) but our adviser always asked for information kindly and in a judgement free way. We'll absolutely ask for their advice again when we come to remortgage etc.

December 1, 2024
Unprompted review
Rated 5 out of 5 stars

excellent service from Sam and Susana and would highly recommend

5 stars!
So worth paying a mortgage advisor like Sam, I have never used an advisor before and I am good at doing research on mortgages (I used to think!), but Sam is better. Our mortgage application was not straightforward, so her help was essential really. I would use Sam again at the drop of a hat. Brilliant, responsive service, never bamboozles with jargon, and says clearly what she knows and what she needs to go and look up or research. Very impressed. Thank you Sam and Susana! Fantastic team.

July 16, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent advice and service

We came to Malleny as expatriates looking for a mortgage for a house purchase in the UK, and Sam and the team gave us brilliant advice during our search for a property which lasted several years! Despite this prolonged timescale they stuck with us during the process and always supported us and suggested an excellent mortgage deal, tailored to our needs. We would absolutely recommend Malleny to anybody needing mortgage advice. Thanks again to Sam and team!

August 6, 2024
Unprompted review
Rated 5 out of 5 stars

Prompt Responses & Excellent Advice

Prompt Responses & Excellent Advice

MMS made the process of getting my mortgage as painless as possible. I was always able to get someone on the phone or over email, and I had every query of concern addressed within a day or two.

Susana helped me sort out my home insurance and made the process so simple I was able to do it over email while on holiday.

Sam got me the best deal possible on my mortgage for my budget and needs. I was never pressured, the #1 priority was always making sure I could afford what I was applying for.

Over the moon, well worth the money.

August 6, 2024
Unprompted review
Rated 5 out of 5 stars

This was our 3rd time using Malleny…

This was our 3rd time using Malleny Mortgage Solutions and are always amazed at how easy and efficient the process is. For non finance types it's great to get things put in simple terms and the harsh reality of current rates explained. Great service and will use again.

July 18, 2024
Unprompted review
Malleny Mortgage Solutions logo

Reply from Malleny Mortgage Solutions

Thanks Lee. We would give you guys a 5 Star rating too. #TopClients

Rated 5 out of 5 stars

Brilliant

Shirley really took the time and effort to understand our particular circumstances when helping us in our mortgage search and found a solution even where we’d previously been told by another company there wasn’t one. She always responded to emails and calls and worked around tight deadlines to get things done. We had a seamless experience and wouldn’t hesitate to use again!

July 8, 2024
Unprompted review
Rated 5 out of 5 stars

Look no further for a Mortgage broker

My experience with Malleny Mortgage Solutions has been exceptional! A professional, friendly and seamless initial consultation. Claire Rawding clearly explained the whole process. Taking as much time as necessary to cover every aspect. Always available to assist and provide professional advice. I am extremely happy with the service I was given from MSS, and would highly recommend them. Thanks to Claire for her time, advice and exceptional knowledge of the process and mortgage business. Look no further!

May 24, 2024
Unprompted review
Rated 5 out of 5 stars

Very professional and customer-focused

This is the first time I have used a Mortgage Broker so I wasn't sure what to expect. I need not have worried, dealing with Gregor and his team was a very pleasurable experience. He interacted with us in a very professional manner, both he and his team were very customer-focused, making us feel that we were in very safe hands. Thank you to all involved.

April 8, 2024
Unprompted review
Rated 1 out of 5 stars

Not what they used to be?

Used them previously without issue, but now an absolute nightmare to get ahold of, after having to resort to booking in a new customer appointment to actually get ahold of someone (Gregor) things went fairly smoothly, a follow up email and an estate agent recommendation, but then back to total silence, no reply in weeks which really messed with my moving plans.

April 21, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent professional service

Gregor and Susana at Malleny Mortgage Solutions found us a competitive remortgage deal which completed smoothly and on time. This hasn't previously been so easy given our self-employed work and slightly more complex-than-standard accounts. Their communication is clear and prompt. I would absolutely recommend them.

February 28, 2024
Unprompted review
Rated 5 out of 5 stars

Eternally Grateful

I am eternally grateful to Gregor McMeechan and Susana Zabala-Munoz for all their support with securing a mortgage. I needed to re-mortgage due to a marriage break-up which posed several difficulties on the journey. With Gregor's support (and a lot of patience) we managed to break through all the barriers to secure my family's home and my children's future. I wouldn't hesitate to recommend Malleny Mortgage Solutions and would like to say a huge thanks!

December 19, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

We contacted Malleny about a remortgage in Scotland although we recently moved to Canada so are now considered expats. Sean was so knowledgeable and helpful. He gave us figures for multiple options and was very honest. Sean assisted us in finding the best deal for us even though it wasn't the best deal for Malleny financially showing how honest he is. If we need future guidance they will be our first port of call. Thanks Sean!

September 21, 2023
Unprompted review
Malleny Mortgage Solutions logo

Reply from Malleny Mortgage Solutions

Thank you for the review Ross, as always our client comes first.

Rated 5 out of 5 stars

Great experience, definitely recommend!

Gregor was incredibly helpful and professional all throughout our remortgage process, it was a great experience.
Would absolutely recommend!

September 11, 2023
Unprompted review
Malleny Mortgage Solutions logo

Reply from Malleny Mortgage Solutions

Thanks for the review Ben, it was a pleasure working with you.

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